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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

Userpilot

What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. TL;DR Customer attrition or customer churn is the loss of a customer(s) by a business. Reduce churn with proactive customer service.

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SaaS Customer Support Best Practices and Examples

Userpilot

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.

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Your Ultimate Guide to B2B Loyalty Programs [With Examples]

Userpilot

They are a great way to encourage and retain customers by offering rewards to help you create long-term relationships with new customers. B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you.

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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

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Develop a Content Strategy for Product Marketing in 5 Steps

Product Management University

It’s about meeting your target customers in their comfort zone with insightful content that strikes an emotional chord. It has to be outside-the-box, educational and thought-provoking all at the same time. Create a Partial Customer Org Chart Create an organization chart for the departments where your products are directly used.

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The Benefits of eLearning in the Healthcare Industry

The Product Coalition

Teachers deliver lectures and conduct seminars online; it is convenient to pass digital tests; there are loads of educational sources available on the Internet, and so on. However, it is not easy for a practicing physician to find time to study offline. Medical education is also a good area for custom healthcare software development.

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8 B2B SaaS Marketing Tactics to Try in 2021 [Ft. Hubspot, Neil Patel, Kontentino & More!]

Userpilot

The first thing you need to know to craft a successful marketing plan is…what your users “hire” your product for. Does your product help employees save time while invoicing? Schedule a call and see how you can create personalized experiences just like the one above (no coding required). Determine Your Saas Marketing Goals.