UX Studio: Product Management

MAY 23, 2018

This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals.

User Testing 95

User Testing UX Research Software Product Research 95

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. UX design or redesign phase. No perfect standard says how to do it.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Studio

OCTOBER 18, 2018

But if your user doesn’t get you, all is lost. They think in pixels and communicate with users in a visual language. In this article we answer: What constitutes microcopy? Just think about those nice little buttons which call the user to action – words direct your users to the right action.

UX 101

UX User Testing Systems Review Workshop 101

UX Studio

JULY 11, 2018

Not sure why your customers leave the site before the last step? So many articles cover the rules. Here’s our detailed UX guide. . Uber replaced the painful web checkout process by automatically charging the credit card when the customer receives the service or product. Are there some rules to follow?

UX 95

UX User Testing Data Visualization Customer Experience 95

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. From the UX redesign process to churn rate. Initial user research.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. User onboarding and Product adoption – Userpilot.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio

JUNE 27, 2018

In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. But Payment Courier provides these features as a plugin platform to every online merchant and their customers. What an exciting challenge for the UX team! This meant each week had two feedback sessions.

User Testing 71

User Testing Research Software Feedback Software UX 71

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. At UX Studio , we mostly work in pairs: a designer and a researcher. So why mention cultural differences in a UX case study?

Magazine 66

Magazine Feedback Software Research Software User Testing 66

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. The obvious requirement here is that your organization has a database of users that you can contact (and if you don’t, remember that it’s never too late to start thinking about creating one).

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. Useful, from the users’ point of view.

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

Userpilot

JUNE 12, 2023

Whether you’re converting website leads or attracting paying users, understanding and optimizing the SaaS conversion path is key to unlocking success and achieving sustainable product growth. In this article, we examine the unique world of SaaS conversion. You can also use onboarding checklists to direct user actions.

Customer Experience 98

Customer Experience User Friction User Testing Data Visualization 98

Userpilot

MARCH 16, 2023

In this article, we’re going to go over the key elements that make up a good SaaS landing page and 20 SaaS landing page examples that you can use for inspiration when designing your own web page! Link to case studies, customer successes, or user testimonials to prove that your product is worth signing up for. Contact form.

Feedback Software 98

Feedback Software Reporting Tools Embedded Analytics User Friction 98

Userpilot

MARCH 23, 2022

If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. There’s much more to NPS than sending users a customer feedback survey. In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

UX Studio

SEPTEMBER 5, 2017

Rewards provide users positive feedback. How could this be important in UX? How could this be important in UX? If users have a hard time, they will definitely want value in exchange. Read more about it in our ebook: Product manager’s guide to UX design. Should they warn users?

Customer Experience 96

Customer Experience User Testing Customer Feedback Product Research 96

UX Studio

APRIL 16, 2019

In this article we discuss how design transforms organisations and inspires innovation. They also do it to improve the way in which they create and deliver value for their customers. Here is the article outline: The maturity of design within companies. Both economic viability and users’ needs and pains drive the solution.

User Testing 96

User Testing Data Visualization Research Software Feedback Software 96

UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. You’ve already found a potential UX company for your project. In this article, I will try to help you in this situation. Do you have dedicated UX researchers?

Research Software 50

Research Software UX User Testing Feedback Software 50

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. In the article you will read about: The design challenges we faced. How we created role personas. The product.

Research Software 46

Research Software Feedback Software Information UX 46

The Product Coalition

NOVEMBER 30, 2020

Do you want to get this article in your inbox? A Product Owner is an innovator at heart and thus a value creator for customers and organizations if given a chance to work in an agile manner. If a candidate is mostly referring to something like “I am the one creating the user stories,” I would dig into that.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

UX Studio

MARCH 19, 2019

But what percent of the websites does user blindness affect? In this article we cover: What constitutes website accessibility. We at UX studio have a passion for understanding how our users really work. Designing for accessibility forms a core value in our process because we know we have diverse users.

Customer Experience 66

Customer Experience User Testing Customer Feedback Research Software 66

Userpilot

JUNE 29, 2022

Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. Throughout this article, we will discuss the what, why, and how of storytelling. Product storytelling vs. user story.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Gainsight

NOVEMBER 20, 2019

A step-by-step strategy for new and seasoned PMs alike to learn how to build products customers will love. We can all get stuck in the “ output over outcomes ” mindset—this book will break you out of it and provide tactics to create customer-centric products. A Brief Guide to Learning Faster (and Better) —Scott H. Young [Free].

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Nurturing new customers is the best way to reduce churn and increase expansion revenue. The self-service model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. It will take you just eight minutes to read this article, you will know about: An “inclusive” marketing strategy. How we build stronger brands with user stories. How we conducted brand research on our UX studio brand. Do research!

User Testing 73

User Testing Product Research Research Software Data Visualization 73

UX Studio

NOVEMBER 19, 2018

We found this a wonderful joke at UX Studio when we created our company’s first running t-shirts, even though we knew the vast majority won’t get it in most competitions. To make it easier to understand why we really love to run a design sprint so much at UX Studio, we created a list of its biggest benefits.

Feedback Software 105

Feedback Software User Testing Customer Experience Workshop 105

ProductPlan

JUNE 5, 2020

Key takeaways include product strategy , user research, and the UX/UI design process. The certification covers topics like defining roles and responsibilities, focusing on the right feedback from the right sources, and building products buyers want.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Imaginary Cloud - Design

OCTOBER 28, 2021

Influencing user behavior. The difference between digital and graphic design is not on the tools they use but on the deliverables they produce, the mediums they use, and the type of relationship created with users. Influencing user behavior. Users' habits and devices ultimately rule digital design’s definitions.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

Userpilot

MAY 3, 2021

I’ve yet to come across a SaaS business that doesn’t want to increase its Customer Lifetime Value (or LTV for short). It stands to reason: why wouldn’t you want to increase the amount of money you make from each of your customers during the time they work with you? Why does LTV matter for SaaS? How do you increase LTV? Conclusion.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

UX Studio

MAY 2, 2018

I’m walking on thin ice here, but sometimes I feel that UX design is killing my creativity. Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Maybe I’m exaggerating, but in some respects, UX design has stagnation coded in. Design for patterns to which users are accustomed.”

Weak Development Team 80

Weak Development Team Research Software UX User Testing 80

UX Studio

JANUARY 14, 2019

Long, painful forms have potentially lost your company a couple thousand bucks by scaring your customers away. They channel your users to sign up and pay. Getting smart by doing the work instead of your user. Let users know the benefits they get by completing your form. The number of satisfied users you already have?

User Testing 108

User Testing Research Software Customer Experience Feedback Software 108

Userpilot

APRIL 11, 2022

In this article, we’ll go over our best tips on how to better qualify your leads and optimize your marketing and sales strategy. A marketing qualified lead (MQL) is a potential customer that is interested in your product or service but is not yet ready for attention from the sales team. Let’s dive in! of MQLs/No. of SQLs)*100%.

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

UX Studio

JUNE 5, 2018

I first heard about graphic facilitation at a UX conference where the speakers made amazing drawings during their talks. Surely, this real-time drawing “show”, as I first labeled it, had nothing to do with my work as a UX designer. It can also benefit day-to-day workshops or meetings, as I saw years later at UX Studio.

Workshop 109

Workshop Customer Experience UX User Testing 109

UX Studio

SEPTEMBER 13, 2018

At UX studio , we facilitate many workshops to enhance ideas. As the father of design sprint Jake Knapp puts it, “The design sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers”. In UX studio, we work in pairs. Sounds compelling, doesn’t it?

User Testing 89

User Testing Feedback Software Workshop Customer Experience 89

The Product Coalition

AUGUST 21, 2019

A basic sales funnel has 4 types of leads in it: a website visitor, a cold lead, a hot lead, a customer and a standing customer. starting from UI/UX issues to a day to day personal communication/contact (support, communication, activation, etc.). Address the right audience at the right moment of their customer journey.

Onboarding KPIs 61

Onboarding KPIs User Testing Feedback Software Customer Feedback 61

UX Studio: Product Management

NOVEMBER 1, 2019

Probably the most common question about UX is how to start screen design and what principles should we care about? We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. The “Where am I?”

User Testing 76

User Testing Feedback Software Research Software UX 76

Userpilot

MAY 19, 2021

The first thing you need to know to craft a successful marketing plan is…what your users “hire” your product for. Knowing your users’ JTBD and your product’s competitive edge is the first step to creating highly persuasive marketing assets. Ebooks, whitepapers, etc. Find the Job that Needs to Be Done (JTBD). Social Media.

Research Software 119

Research Software B2B User Testing Customer Experience 119

UX Studio

MAY 29, 2018

Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. Team members can provide many insights and many new ideas to you as a leader. UX studio favorites.

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Weak Development Team Workshop Travel UX 87