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10 Ways Customer Data & Machine Learning Can Enhance Customer Experience

Userpilot

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. What is machine learning?

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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

One powerful approach to training such chatbots is reinforcement learning  — a subfield of machine learning. In this article we talk about transactional chatbots, shedding light on their functionalities, the pivotal role of reinforcement learning in their training, and their application in various sectors.

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AI Customer Experience: 10 Ways to Implement in Your SaaS

Userpilot

We’ll cover how the customer experience is defined, where AI comes into the picture, how it can help engage your customers , and explore some specific tactics for leveraging artificial intelligence within your product. Using AI and machine learning within your SaaS can bring huge benefits.

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Announcing Intercom’s new AI features

Intercom, Inc.

The trickiest thing about large language models (LLMs) is that they’re great at appearing plausible, even when they’re wrong. Large language models are fantastic at reformatting or reprocessing text that’s already written, so they’re perfectly suited to condensing text.

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From Ideas to Impact: The Role of AI in Modern Content Creation

The Product Coalition

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends. What is AI for content creation?

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My framework for Machine Learning Products — Part 1 of 3

The Product Coalition

Building your first Machine Learning product can be overwhelming?—?the I’ve often seen great Machine Learning models fail to become great Products, not because of the ML itself, but because of the supporting product environment. UX, Processes, and Data, all contribute to the success of a Machine Learning model.

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53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

Do you have a name, a logo, and have you thought about brand positioning? Artificial Intelligence Does your application leverage AI in any way? Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? How often is message content updated?