The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. This is because, for most for B2C products, the user is also the customer.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

Userpilot

MAY 30, 2024

The Aha moment is the moment when the user experiences the product or feature value for the first time. It is a pivotal moment in the customer journey because it helps users understand how the product can help them achieve their goals. This means you have to analyze the behavior of different user segments separately.

Onboarding KPIs 89

Onboarding KPIs Data Visualization Analytic Tools User Testing 89

Userzoom

DECEMBER 20, 2017

Enterprise applications with consumer grade user experiences. Yes, it is true that Enterprise Applications, even employee facing applications, have been trying to catch up with B2C consumer facing applications and websites. But it’s slow progress. Hopefully you had a great 2017. Looking forward to a great 2018!!!

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Userpilot

APRIL 18, 2024

It helps you tailor the user experience for each segment, which, in turn, emphasizes that you care for your customers. Key benefits of customer segmentation include: Better personalization – The main benefit of segmenting your target audience is that you can deliver a personalized user experience from the get-go.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Customer Experience 81

Userpilot

MAY 20, 2024

These technologies position your product at the center of your growth strategy, focusing on delivering an exceptional user experience that drives customer acquisition , retention , and expansion. Funnel analysis : The funnel analysis tool tracks how users progress through the steps of the adoption funnel.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. The ideal customer profile is big enterprise deals. For example. Limited free offerings. Negotiable or custom pricing. Customers expect the product to be customised to their needs. Where can it go wrong?

Feedback Software 128

Feedback Software Analytic Tools Onboarding KPIs B2B 128

Userpilot

FEBRUARY 7, 2024

You can calculate your free trial conversion rate by dividing the trial-to-paying users by the total number of trial users for the same period and then multiplying by 100 to get a percentage. B2C companies tend to have higher trial conversion rates but lower customer lifetime values. to 29% depending on the industry.

Customer Experience 52

Customer Experience User Testing Onboarding KPIs B2C 52

Userpilot

NOVEMBER 16, 2022

B2B marketing automation is more complex than B2C since the B2B sales cycle is longer and often involves more than one persona. What is the difference between B2B and B2C marketing automation? Then, segment your customers according to that data and personalize the user experience based on what’s most relevant to them.

Feedback Software 92

Feedback Software Analytic Tools B2B Embedded Analytics 92

Userpilot

OCTOBER 15, 2023

Their holistic approach bridges gaps between digital marketing, product, and user experience to foster long-term relationships and sustainable growth marketing opportunities. Craft features and optimizations that enhance user interaction and steer them towards coveted outcomes. Conduct A/B testing with Userpilot.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization User Testing 97

Mironov Consulting

SEPTEMBER 14, 2020

I do see a big divide between B2C and B2B/enterprise products, and therefore their product managers. Most B2C products have orders-of-magnitude more users, dramatically shorter/simpler selling cycles, and no single customer with enough purchasing power to hold us hostage. And I almost never buy it.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Userpilot

FEBRUARY 12, 2021

Of the 1000 companies we signed up for to study their onboarding, 73% of B2C companies offered a free or freemium product, and 86% of B2B brands offered a free trial instead of freemium. We will then explain the benefits of freemium for SaaS and why they work well for B2C companies and not so great for B2B. Source: Spotify.com.

User Testing 98

User Testing Reporting Tools B2C Customer Experience 98

Mind the Product

APRIL 10, 2017

Personally, I can’t stop thinking about the pain that this new reality – the one that comes after Agile – is going to cause a lot of enterprise companies. Rather, it’s the way it was introduced to the enterprise. Because behind those big companies are the things that matter most; the people. Agile isn’t to blame for this.

Agile 194

Agile Research Software Product Research Customer Experience 194

Userpilot

AUGUST 30, 2021

Product analytics tools are a type of software that enables you to measure and visualize user data. Product analytics platforms provide crucial information that enables you to optimize your user experience and make informed decisions when it comes to what to develop/improve in your product. Not necessarily. Capterra: 4.4/5

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Intercom, Inc.

MARCH 28, 2022

Second, expectations are rising for consumer-grade experiences. Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Make the trend work for you: Keep your teams connected to drive better employee (and customer) experiences.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Userpilot

MARCH 16, 2023

Landing pages need to account for their intended audience, whether that’s enterprise customers who need more information or gamers that want high-speed software. Highlights: Short and effective copy Contact form as the central element Social proof Humanizing images Personalizes user experience 2. Figma Figma landing page.

Feedback Software 86

Feedback Software Reporting Tools Embedded Analytics User Friction 86

Mixpanel

OCTOBER 20, 2020

Since 2002, they have helped both scale-ups and large enterprises achieve their conversion, engagement, and retention goals. The power of free—and what is actually a really good tool—meant that, for many years, Google Analytics was the only name in town for those who didn’t have an enterprise-level analytics budgets.

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs User Testing 91

Gainsight

JULY 20, 2022

You can break down segmentation into two broad categories: user characteristics and user behaviors. User characteristics are traits that users bring with them to the party, independent of the product. User characteristic segmentation. You can think of the two types as “who they are” vs “what they do.”.

Analytic Tools 59

Analytic Tools Customer Experience Data Visualization Customer Feedback 59

Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. Could you speak a little bit more on the differences for maybe a B2C company?

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Good Product Manager

MARCH 19, 2015

Minneapolis, April 15, 2015: Sorting Out Product Management and User Experience. In this presentation, we will discuss how product management and user experience differ and how they need to collaborate effectively throughout the innovation and product development process. ProductCamp St Louis: Saturday, March 28, 2015.

Customer Experience 68

Customer Experience User Testing UX B2C 68

Userpilot

NOVEMBER 25, 2021

By setting up the right surveys and micro-surveys at the right points in user journeys, you can use in-app feedback to stop churn, encourage referrals, fix pain points, and improve user sentiment. Collect feedback on satisfaction and user experience with CSAT and CES surveys. Track customer loyalty with NPS surveys.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization User Testing 94

The Product HQ

APRIL 20, 2024

Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills. Based on an iterative approach, Agile methodology is one of the most common processes for enterprise software development. There is no shortcut to becoming a B2B product manager.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Userpilot

DECEMBER 21, 2022

Product analytics is the process of tracking and analyzing every step of how users interact with your digital products or services. You can get a better quantitative understanding of the effectiveness of digital user experience built into your apps or products with the help of product analytics. Time to Value.

Analytic Tools 91

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 91

Userpilot

APRIL 29, 2021

Userpilot offers two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo). Cons : Automation features are not very useful; The Editor module consumes a lot of device memory; No pricing options for an unlimited number of users; Some parts of the web interface could be more intuitive.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Short on time? Process is important.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. Most B2B enterprise products aren’t blessed with the data and traffic of a B2C product.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

The Product Coalition

JULY 17, 2018

Motto: We help brands & enterprises prepare for a future dominated by post-PC technologies Customer quotes: “Everything they’ve delivered so far has been very polished. Raizlabs really cares deeply about user experience, and they understand it very well.”?—?Michael They’ve been using their heads.”? —?CEO

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Mixpanel

MARCH 7, 2021

” Tal Kailler B2C Product Lead, Gett. “At Doodle, I’m currently launching a new product that empowers enterprises to securely control and centrally customize their premium subscriptions. The best part of my job is working in the intersection between boundary-pushing technology and delightful user experience.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Userzoom

NOVEMBER 6, 2019

To better understand the current culture of user research and UX in enterprise organizations, download our latest State of UX in the Enterprise report and discover all the data, trends and insights that are most important to UX teams right now: Download ‘The State of UX’ UX is a huge part of digital transformation, basically.

Research Software 68

Research Software User Testing Product Research UX 68

Business of Software Conference

NOVEMBER 26, 2018

Um, but I do think that, um, the, the commonality between the different clients I tend to work for is that they are, are exceptional when it comes to providing user experience. Audience Member: So, uh, I work for several different agencies so it would really depend on which one I’m working for. Rahul Vohra: Okay.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Business of Software Conference

JUNE 5, 2019

And within a bank within large corporations most of the systems that are built inside those enterprises are not tools they’re tasks. You have to narrow the context, and user interface and user experience matter immensely. The second thing is the user interface and particularly user experience matters a lot.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40