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The Value Assessment Framework (Part 2)

The Product Coalition

Here is a simple framework to help you understand what they need, and more importantly — where are your current gaps. If you are in B2C it’s usually different personas. Your product’s value needs to be defined, delivered, and perceived as such by your customers.

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Creating Clarity in a Complex Reality

The Product Coalition

The signals are always mixed, and with no clear incentive to come to a conclusion, it’s no wonder that the most common answer to product leadership questions is the professional equivalent of the romantic “It’s complicated”, namely “It depends”. Identifying Bottlenecks I write here a lot about the pirates’ metrics framework.

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Product in Practice: Adopting the Discovery Habits is An Iterative Process

Product Talk

Kelsey Terry is the former Director of Product at Going , a B2C SaaS company that helps members save between 40–90% off airfare. You can set your preferences of Delta under $500 in the month of June and then name that container of filters and we would always be looking for that on the website,” explains Kelsey.

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What Are Agile User Stories?

The Product Coalition

User stories are the smallest unit of work within typical agile frameworks, such as Scrum and Kanban. So although we’re just seeing first names, the team who created these stories know exactly who that ‘person’ is, what their goals are, how they think, and what their primary drivers are.

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No IKEA, it’s not my big day tomorrow. Personalization for SaaS – How To Do it Right

Userpilot

I’ve recently noticed several big B2C and B2B brands have jumped on the personalization bandwagon. No, personalization is not about throwing in the {{first name}} tag in the confirmation email and welcome screen. People buy your SaaS product to get a specific job done (think JTBD framework): Source: Louis Grenier.

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UserOnboard’s Samuel Hulick on designing paths, not products

Intercom, Inc.

We’re here to find out more about his new product design framework — they call it Value Paths — for healthy, sustainable growth. Value Paths: a framework for sustainable growth. I’d love to hear about the framework the title is named after. And trying to improve our success rate over time. Addressing a gap.

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Spendesk’s Nicolas Marchais on evolving with your market

Intercom, Inc.

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Short on time? We are now between the growth and the scale, based on the different markets.