Userpilot

JULY 5, 2022

Small but regular improvements are a more reliable way to achieve product-market fit. Incremental innovation gives you time to listen to user feedback. This is harder when you dramatically overhaul big parts of your product at once. This makes the product loved by our users ( check G2 reviews ).

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

The Product Coalition

APRIL 25, 2018

3 years ago I decided it’s time for me to leave my product role in a large B2B software company and start my own B2C startup called Missbeez. I would like to share with you some of the insights of my journey so far and the key differences between leading a B2B product and a B2C one. He’s the mighty decision maker!

B2C 60

B2C B2B Feedback Software User Testing 60

Melissa Perri

MAY 5, 2016

A Successful Start I learned about Minimum Viable Products like 99% of other Product Managers - through The Lean Startup by Eric Ries. Testing products before you build them? I was now going to build things that mattered to my customers. This idea was prime for testing. Customers were pissed.

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. Short on time?

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic. But is it enough?

User Testing 102

User Testing Workshop B2B Leadership 102

The Product Coalition

OCTOBER 11, 2019

If you want to give your customers what they want, you’ll need to know how to ask them. If you’re starting a business or working on a new product, there are efficient ways to save yourself from unexpected things happening?—?like like your product failing and you losing money. like your product failing and you losing money.

User Testing 60

User Testing Customer Feedback Customer Experience Feedback Software 60

Brian Balfour

JULY 18, 2017

The difference between these two are not the common mantras of build a great product, product market fit is the only thing that matters, or growth hacking. In part three, I covered Product Channel Fit - that products are built to fit with channels, channels are not built to fit with products.

User Testing 65

User Testing Outbound B2B Inbound 65

The Product Coalition

FEBRUARY 5, 2023

Pivots are a peculiar type of change designed to test a new fundamental hypothesis. It is a change in either the product, the customer, or the strategic direction of the business. It is ignited by market findings and trends, competitive changes, or shortcomings in the original strategy. As we are in it for the customer.

Feedback Software 78

Feedback Software User Testing Customer Feedback Customer Experience 78

Ask Benny

JULY 1, 2019

While they learn the market they usually ask a lot of laymen questions that can highlight areas in which disruption can happen. I encourage companies to try and make their product management team as diverse as they can with different expertise from different markets. As a product manager it’s best to try all of the options.

Product Management 78

Product Management Product Manager Weak Development Team B2C 78

The Product Coalition

JANUARY 17, 2021

If you ever worked in a B2B startup, you know that you are chasing opportunities. A large potential customer comes in, and you need to shift priorities to do whatever it takes in order to convert them. On a B2B startup, it can look something like this: people are willing to talk to you, and you get a few POCs.

User Testing 109

User Testing Customer Experience B2B Reference 109

The Product Coalition

JANUARY 17, 2022

Product Can you tell if your product is on the right track? It’s easy to answer whether you have a product/market fit: can the revenue your customers pay for your product sustain (or even grow) your business?

User Testing 118

User Testing Product Marketing Marketing Software Review 118

Ask Benny

JULY 1, 2019

While they learn the market they usually ask a lot of laymen questions that can highlight areas in which disruption can happen. I encourage companies to try and make their product management team as diverse as they can with different expertise from different markets. As a product manager it’s best to try all of the options.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

The Product Coalition

JANUARY 24, 2021

Photo by Ono Kosuki from Pexels OKRs (Objectives and Key Results) are a useful tool for goal setting and team alignment, and in recent years they have gone from being used primarily in quantitative parts of the organization (namely sales and marketing) to being very popular in product and technology as well. Is that realistic?

Analytic Tools 181

Analytic Tools Customer Experience B2C Enterprise 181

Ask Benny

JULY 1, 2019

While they learn the market they usually ask a lot of laymen questions that can highlight areas in which disruption can happen. I encourage companies to try and make their product management team as diverse as they can with different expertise from different markets. As a product manager it’s best to try all of the options.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While they learn the market they usually ask a lot of laymen questions that can highlight areas in which disruption can happen. I encourage companies to try and make their product management team as diverse as they can with different expertise from different markets. As a product manager it’s best to try all of the options.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While they learn the market they usually ask a lot of laymen questions that can highlight areas in which disruption can happen. I encourage companies to try and make their product management team as diverse as they can with different expertise from different markets. As a product manager it’s best to try all of the options.

Product Management 60

Product Management Product Manager Weak Development Team B2C 60

NextBigWhat

JULY 30, 2020

Craftspeople product managers… These are folks that are really good at taking something existing and making it consistently better. They are experts in understanding existing users. The Craftsperson product manager is the main type of PM role you’ll find at a larger company. These are experts in customer development.

Product Management 52

Product Management Product Manager B2C User Testing 52

Lenny Rachitsky

MARCH 5, 2024

Product Hunt is one of the most effective ways to get early users for a product. It’s free, available to everyone, and if you can pull off a great launch, Product Hunt can change your startup’s growth trajectory. It’s tempting to see Product Hunt as the golden ticket to startup fame.

Startups 117

Startups Feedback Software Onboarding KPIs Technical Review 117

Intercom, Inc.

OCTOBER 29, 2019

At some inflection point of growth, it becomes impossible to intuitively know your customers, let alone decide which ones to focus on. We could no longer assume all our customers had uniform needs and could be reached the same way. What is customer segmentation? This final assumption in particular was no longer true or useful.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Nothing matters more than retention 2.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Lenny Rachitsky

JANUARY 9, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. New swag drop Q: I’ve been working on my startup for a couple of years now. What are my options if my product isn’t taking off? First of all, I’m sorry. You can too.

B2C 95

B2C Customer Experience User Friction User Testing 95

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. What are product analytics tools?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Lenny Rachitsky

DECEMBER 12, 2023

This post is now the single best way to find my best stuff across both the newsletter and podcast.

User Testing 84

User Testing B2C Product Research B2B 84

Intercom, Inc.

DECEMBER 12, 2018

In this guide we’ll show you how your business can navigate the martech landscape to build a lean, productive marketing stack, and how some of the fasted growing software companies are building theirs. What is a marketing technology stack? The anatomy of a marketing tech stack [with recommended tools]. Stage 2: Engage.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

JANUARY 20, 2022

Speed, the ability to move and improve, to iterate and innovate, is paramount, and if you listen to Intercom on Product regularly, this probably sounds familiar. Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mixpanel

FEBRUARY 2, 2021

TL;DR: we recently released an all-new Free Plan with up to 100K Monthly Tracked Users (MTUs), made changes to our pricing curve, and launched a Startup Program to give early-stage companies more runway for growth. A roughly 60% decrease in pricing for online plans to make product analytics more accessible to everyone.

Data Visualization 94

Data Visualization Analytic Tools User Testing Research Software 94

Intercom, Inc.

MAY 2, 2019

And before Instacart, Bangaly was at another “Insta” (Instagram), where he helped double the photo sharing platform’s monthly users to more than 1 billion. This is episode eight of Scale , a brand new podcast series on moving from startup to scale up. They’re key to compelling people to give your product a try.

User Testing 184

User Testing Customer Experience B2C Customer Feedback 184

The Product Coalition

OCTOBER 18, 2020

A good product strategy helps you to acquire happy customers and retain them over time. Here is how product strategy helps you overcome them. Photo by Braden Collum on Unsplash Working on product strategy is an iterative process. If the baton falls somewhere in the process, they will not become a customer.

User Testing 108

User Testing B2C Customer Experience Weak Development Team 108

Userpilot

MARCH 6, 2020

I chose a career in Product as it’s all about problem-solving and being ‘customer obsessed’ You have to be able to think quickly on your feet, to work with all types of stakeholders and more importantly, to use your EQ to your advantage at all times. What is your background?

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

The Product Coalition

MARCH 26, 2019

Building an enterprise product is a whole lot different from building a consumer product. Building a consumer product If you are building a consumer product, more likely than not, you are trying to address a very specific need of a set of individuals. the process called customer validation.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

Sachin Rekhi

AUGUST 23, 2015

One of the most critical aspects of finding product/market fit in the earliest stages of a startup is identifying and targeting your ideal customer. I find though that many startups don't give this task as much attention as it deserves. Generating Candidate Customers. Your Existing Customers.

User Testing 60

User Testing Data Visualization Customer Feedback Customer Experience 60

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. I’ve had folks over to 1455 Market St, the headquarters of Uber, and I’ve reciprocated with visits to the Airbnb offices too. By Lenny Rachitsky.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Brian Balfour

JULY 5, 2017

In the introduction to this series I made the point that Product Market Fit isn't the only thing that matters. It is actually only one of four fits needed to grow a product to $100M+ in a venture-backed time frame. Why we should be thinking about it as Market Product Fit.

User Testing 76

User Testing Customer Experience Product Research Startups 76

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. I’ve had folks over to 1455 Market St, the headquarters of Uber, and I’ve reciprocated with visits to the Airbnb offices too. By Lenny Rachitsky.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

The Product Coalition

MARCH 21, 2019

Diffusion of Focus Product strategy is especially tricky because of the centrality of a product to any business. It it at the intersection of customer, tech, and business which means that everyone function in an organization is impacted by the product. Marketing has to talk about it. Customers have to buy it.

Strategy 60

Strategy Analytic Tools Technical Review Customer Experience 60

Userpilot

FEBRUARY 20, 2020

This product-led growth flips the old marketing and sales rulebooks on their heads. Product marketing is a large part of this shift. With software development becoming cheaper and more and more democratized, the competition in the SaaS market has become fierce. Product-Led Growth. The End-User Era.

Feedback Software 108

Feedback Software Research Software Product Marketing User Testing 108

Userpilot

FEBRUARY 20, 2020

This product-led growth flips the old marketing and sales rulebooks on their heads. Product marketing is a large part of this shift. With software development becoming cheaper and more and more democratized, the competition in the SaaS market has become fierce. Product-Led Growth. The End-User Era.

Feedback Software 89

Feedback Software Research Software Product Marketing User Testing 89