Dear Strategy

NOVEMBER 21, 2018

Corporate terms and catchphrases get thrown about from leader to leader, consultant to consultant, and company to company; many times without any real reference to, or knowledge of, their original context or meaning. It’s really as simple as that… Listen to the podcast episode. Business terminology is a funny thing.

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Mind the Product

DECEMBER 13, 2018

Nilan is Vice President of Growth at TransferWise in London, an organisation which gained prominence a couple of years ago after a phenomenally successful advertising campaign which took aim at traditional banks. Sophie Manton – Independent Consultant.

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Intercom, Inc.

SEPTEMBER 12, 2019

A self-styled ‘jack of all trades,’ Gerry is looking to change the world on a variety of fronts: as the Principal Service Design Consultant for Humana Design, the CEO of TheAcademy.ie , and even a new human-centered design conference set to launch next year in Dublin. What follows is a lightly edited transcript of the episode.

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Intercom, Inc.

JUNE 30, 2022

She is the coauthor of Forms that Work: Designing Web Forms for Usability , and she’s been working as a survey consultant for companies and government agencies that want to improve the way they design their surveys.Creating winning forms and surveys has been top of mind for us lately. The makings of a form specialist.

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Intercom, Inc.

JULY 26, 2018

I hosted Josh on the podcast for a conversation that ranged from the benefits of launching as quickly as possible to the pros and cons of accepting funding series. If you enjoy the conversation, check out more episodes of our podcast. I was also doing some consulting stuff, too. I had two other SaaS products I was running.

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Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. Bill: Sure, absolutely. We got acquired by the large U.S.

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Intercom, Inc.

AUGUST 15, 2019

Author Jeff Gothelf sees this all the time in his work as a consultant for medium- and large-sized companies, and it inevitably leads to a culture clash where designers feel unvalued. If you enjoy our conversation, check out more episodes of our podcast. Dee: Jeff, thanks a million for joining us on the podcast today.

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Johanna Rothman

JANUARY 9, 2018

Ryan Ripley interviewed me on his podcast, Agile for Humans 83 about Create Your Successful Agile Project. The rest of the time they were so far under their predictions, they should have put the money in a bank account at 1% interest.). We had a blast. I didn’t stint on my opinions or on my experience with agile teams.

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Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. If you enjoy our conversation, check out more episodes of our podcast. Starting from scratch. Nico: Definitely.

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Product Innovation Educators

DECEMBER 31, 2018

I worked as a strategic consultant and then eventually made my way into marketing and product management. In the retail banking world, the number of accounts you have defines how long you’ll stick with them. I worked as a strategic consultant and then eventually made my way into marketing and product management.

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Userzoom

MARCH 28, 2018

Through consultancy, mentorship, and training he promotes digital best practice. He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. ” My latest one is my banking app. It doesn’t need to be that rubbish!”

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UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. I’m really happy that you said yes to this podcast. Then later on, I did some management and digital consulting as well. Viktor: Sure.

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Intercom, Inc.

SEPTEMBER 15, 2022

If you enjoy our discussion, check out more episodes of our podcast. And then, several months later, after I graduated, a translation company in the UK was looking for an emoji translation consultant. On Slack, I had as my header that I was editing the podcast, so I put up a little emoji of scissors.

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Intercom, Inc.

JUNE 14, 2018

I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast. That must give you a good idea of what you want to put on paper.

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Intercom, Inc.

JANUARY 9, 2020

Many people know Jared through User Interface Engineering (UIE) , the product usability consulting firm he has helmed for more than 30 years. A few years ago, he joined Intercom co-founder Des Traynor on this podcast and set out the vision behind Center Centre. If you enjoy our conversation, check out more episodes of our podcast.

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PMLesson's Ace the PM Interview

MAY 13, 2020

So if you used to be a consultant, try to move up projects around making tools for clients, product strategy, or any product adjacent experience all the way to the top. The content you create can be a podcast on a particular industry or vertical, or you can write up weekly product case studies or re-designs on Medium or your own blog.

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Business of Software Conference

OCTOBER 11, 2023

On your podcast, I’ve heard you talk about needing to reevaluate your positioning as time goes by. EX: Same product for utilities and retail, both had the same differentiated value of needing it to keep transactions going. The difference in the sales pitch was the example used at the end.

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Intercom, Inc.

JANUARY 23, 2020

According to consulting firm McKinsey , only a small fraction of companies actually achieve the highest rates of growth and even fewer can sustain it. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. In this world, growth trumps all other priorities. But, still, it’s not impossible.

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Business of Software Conference

JULY 6, 2020

I was consulting, I was making plenty of money you know charging insurance companies as a contract health economist – that was my background and training – and I stopped doing it. Banking account was negative. money because now you know you have all those zeros in your bank account. So, I quit my job.

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Business of Software Conference

JUNE 19, 2020

I share this mainly out of ego because everyone – everyone – thinks we’re a consulting company and it p*sses me off. This is what my salary and my bank account looked like over the past number of years. We actually had name confusion like that pricing consulting company What’s this product.

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Mironov Consulting

AUGUST 19, 2024

In a conversation with Supra’s Marc Baselga and Ben Erez ( podcast here ), we touched on a core thesis of mine that I’d never written in long form. IMHO a company’s price point shapes the organization itself , including some fundamental C-level conflicts.    So current deals tend to overwhelm company strategy. 

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