Mironov Consulting

DECEMBER 5, 2023

Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.  ”  “Once product/engineering give us hard dates tied to exact feature definitions and use cases and Ideal Customer Profiles, Sales can form the right account-based selling teams.” 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Coalition

JANUARY 7, 2019

Bad facsimile credit: Myself Hi reader, Wait a sec, please don’t run away! So yeah, I’ve been working closely with developers for about 5 years now, without the aptitude of being able to (theoretically) join them, even for small/easy tasks. Even if you went through all the right prep work with your team?—?when

Weak Development Team 79

Weak Development Team Engineering Banking Consulting 79

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

UX 179

UX User Testing Weak Development Team Customer Experience 179

UX Studio: Product Management

JANUARY 11, 2022

If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

The Product Coalition

JANUARY 7, 2019

Like many teams I measured my productivity by output (number of tasks completed) rather than by outcomes (goals accomplished, impact achieved). Goal Mixing goals, ideas and tasks in one list is bad on multiple levels; It bloats the list with things that are not tasks, and (worse) prevents goals and ideas from being accomplished?—?they

Research Software 72

Research Software Banking User Testing Workshop 72

Mironov Consulting

AUGUST 8, 2017

I see much broader wins: Our technical teams often make the “I am the user” mistake: we unconsciously assume that the people at the other end of our software are just like us. Being more specific also gives us an opportunity to connect our teams emotionally to our (ahem) users. Bonus points for clarity. Sound Byte. Clarity is free.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. Anomaly detection is used to identify suspicious bank transactions or fake accounts. Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. We always talk about the “Build – Measure – Learn” loop of lean product development.

Research Software 99

Research Software Feedback Software User Testing Product Research 99

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. More on that later.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

We talk to Katja Muradyan , an Exponent alumnus, on her journey to breaking into product management from a consulting background and her experiences building various products in Europe. I’m Katja and I’m currently working as a PM on the Wear OS team at Google. That does not make you a bad candidate. Have you heard of these?

Analytic Tools 40

Analytic Tools Data Visualization Product Management Product Manager 40

The Product Coalition

APRIL 2, 2019

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. These roles gave me opportunities helped me gain exposure on how to develop web applications for users.

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Weak Development Team Consulting Product Management Product Manager 60

Mironov Consulting

MAY 18, 2024

  In scope means that they own the decision/action, but might consult others.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    That spills over into your group, since your team leans in a lot to help. 

Technical Advisors 52

Technical Advisors Technical Review Weak Development Team Product Research 52

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. I was also doing some consulting stuff, too. I’m not a good developer, but I know enough to sort of be dangerous. I’m not a finance guy; I was doing the numbers every month enough to show that we still had money in the bank. This is a bad situation.”

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Mironov Consulting

JULY 27, 2023

 Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’ 1] “Product Needs to Help Sales Close Major Deals” Enterprise sales teams are paid, rewarded, promoted, and measured on closing individual (big) deals.  So   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast.

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Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. They will say we need to move to consultancy selling – someone came to me the other day and said I need to move to a mindset conditioning model and I said good luck with that, cause I had no idea what that is and I’m not sure I actually want to.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Mironov Consulting

APRIL 15, 2023

On either side, it’s easy to assume bad intent or have this get personal.  Almost  (Hint: replacing everyone on those teams doesn’t seem to fix the problem.)  When prospects say they need something, sales teams mostly take them at their word.

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s   What BigCorp demands, BigCorp gets.  Hitting billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

JUNE 28, 2018

Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!” ” “Our Silver package is the best fit for mid-sized manufacturers using these two CAD/CAM systems…”) Sales teams love when we point them toward the right customers. Digging in: 1.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Business of Software Conference

MAY 15, 2019

I went on to do management consultancy at ZS associates. On the casino side what we developed was a machine which allowed you to play on four roulette wheels simultaneously. People, people in the team. So where have I been since school and dreams of being the Fresh Prince. I’ve had quite a varied career. How do we do that?

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Most important in the enterprise space is our sales team. One major challenge is that your stakeholders DO NOT WANT the same things.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Alchemer Mobile

MARCH 18, 2021

During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. OK, so there are a couple of answers here, I’ll let the team decide. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. For example: customer testimonials from the sales and customer success teams. Since the product is still relatively new, there are some reports of bugs and poor loading times. But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Imaginary Cloud - Design

MAY 22, 2019

The panoply of titles is an undeniable reality as you can name, for instance, service designers, design strategists, innovation consultants, and even UX designers. Design and innovation are being used as a tool and process for change in order to "develop (.) " Cambridge.org, 2019. Service design in the private sector.

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

Amplitude

MAY 30, 2018

A career in finance, another in consulting and a stint in freelance laid the stepping stones for David to find product. As product managers, it’s our responsibility to make informed decisions about where to take our product and get the team fired up about executing on that vision.”. How did you get to where you are today?

Analytic Tools 60

Analytic Tools Data Visualization Weak Development Team Consulting 60

UX Planet

FEBRUARY 26, 2024

Don’t make the mistake of thinking that in every country, even in Europe, a UX Designer or a Developer is always paid more than, for example, a Recruiter, a Marketing Manager or a Customer Support Team Leader, because this is not always the case. I didn’t design websites for banks, e-commerce, etc. Am I victim of a bias?

Research Software 77

Research Software Feedback Software User Testing Data Visualization 77

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. Which has caused a lot of confusion over the course of my career.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. I graduated with a degree in finance, I didn’t want to work at a bank. And it became quickly overwhelming for us to have so many products with a small team. Mark Littlewood Fantastic.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. I became the youngest actually head of digital product for all of small business banking. Video, Slides & Transcript below. Upcoming Events. Well I did.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Intercom, Inc.

JANUARY 23, 2020

The situations that portend failure are varied and unfortunately common – no product-market fit, no cash, bad product, burnout, to name just a few of the most obvious. According to consulting firm McKinsey , only a small fraction of companies actually achieve the highest rates of growth and even fewer can sustain it. Poor marketing.

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Weak Development Team Analytic Tools Data Visualization Reporting Tools 183