Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s  Or why this distinction is essential to their investors.  But

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

APRIL 23, 2018

As you grow, you may hire a bookkeeper to perform some of these functions, but a part-time CFO can set up your account systems, begin tracking your financial activity, and provide you with reports and insights on your company’s performance. Same thing If you are trying to get a bank loan.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. Background. As a result, our backlog decreased by 50%.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

The Product Coalition

NOVEMBER 19, 2020

But, if one is systemic and patient in their search, making a successful switch is very achievable. They spent a few years in another job, maybe as an analyst or consultant. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles.

Technical Review 162

Technical Review Product Management Product Manager Research Software 162

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. Then, I got a job with a big computer systems integrator in the UK. At the time, they were called Bull Information Systems.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. Bill: Sure, absolutely. We got acquired by the large U.S.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

ProductPlan

DECEMBER 6, 2022

Personal finance, banking, and credit. For instance, the delivery of mobile consumer banking services involves multiple product managers or product management teams. The online banking product manager. The mobile banking product manager. Lending and underwriting. Person-to-person money transfer.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

The Product Coalition

DECEMBER 14, 2019

Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application? From conceptualization to the deployment of a complete solution, S-PRO offers versatile digital banking and Blockchain software development services that meet the requirements of the evolving digital world.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. They’ve maintained far more of their COVID-19 acceleration or of their 2020 acceleration, as we’ll call it, nearly every day through the end of December, mostly due to continued restrictions, particularly in travel. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

AUGUST 19, 2019

Anomaly detection is used to identify suspicious bank transactions or fake accounts. An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour.

Artificial Inteligence 183

Artificial Inteligence Data Visualization Product Research Reporting Tools 183

The Product Coalition

JUNE 21, 2021

link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her. Reviewing in detail the WCAG guidelines will be useful, but if you want to get started quickly and see how compliant or not is your web site?—?get

Research Software 157

Research Software Data Visualization Software Review Technical Review 157

Nulab

FEBRUARY 11, 2019

The four invited speakers were: Gajendra Krishna – Managing Consultant and Data Evangelist. This talk focuses on modern data architecture – its features and how self-learning, intelligent systems can manage and make sense of huge volumes of data, distill insights, and help companies be more efficient and effective.

Data Visualization 40

Data Visualization Analytic Tools Artificial Inteligence Systems Review 40

Mironov Consulting

AUGUST 8, 2017

Banks, railroads, pharmaceutical companies, retailers, utilities and other primarily non-tech companies have IT Departments and manage IT as a cost center: the folks who give profitable business units what those business units demand.). Over time, systems get brittle and additional development gets slower. You say potato, I say WTF.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mironov Consulting

JULY 27, 2023

  “ BNP Paribas is the largest bank in France.  We  There's no truly committed schedule or perfect spec : we keep learning as we design systems, discover complexities, stumble, invite early users to rip apart beta releases.  Our ” Building software is as much art as science.  There's

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Review your progress before it is ready. Don’t Just Test.

Research Software 97

Research Software Feedback Software User Testing Product Research 97

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. Then later on, I did some management and digital consulting as well. “ Innovation is not something completely brand new. .” Viktor: Yeah.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Mironov Consulting

FEBRUARY 27, 2023

Our on-prem customers have conflicting demands of us: an ongoing stream of fixes and improvements that don't require upgrading their fragile factory systems or re-implementing any custom integrations.  And let’s assume that most of these notifications will be lost, ignored, filed for later review, or misunderstood.  We

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. What to choose?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Mironov Consulting

SEPTEMBER 15, 2019

And data may be hidden behind organizational or regulatory walls: you may have trouble using your company’s consumer e-commerce history without a GDPR-flavored privacy review. We need a plan for human review of results and escalation to humans when outcomes seem incorrect. Or getting access permissions from IT takes 6 months.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Intercom, Inc.

SEPTEMBER 12, 2019

A self-styled ‘jack of all trades,’ Gerry is looking to change the world on a variety of fronts: as the Principal Service Design Consultant for Humana Design, the CEO of TheAcademy.ie , and even a new human-centered design conference set to launch next year in Dublin. And it’s the system that’s at fault.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Mironov Consulting

JUNE 28, 2018

” “Our Silver package is the best fit for mid-sized manufacturers using these two CAD/CAM systems…”) Sales teams love when we point them toward the right customers. Plus, reviews of our sales process reflect badly on individual account teams, so self-evaluations highlight pricing or product/feature problems.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. I didn’t design websites for banks, e-commerce, etc. Why focused on crafting?

Research Software 78

Research Software Feedback Software User Testing Data Visualization 78

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. If we’re not spending money on -ilities and stuff then our systems fall over and we’re out of business. Upcoming Events.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

The Product Coalition

OCTOBER 21, 2019

They had spent a lot of time choosing the technological stack and discussing technical solutions with outside consultants. After spending almost a year on choosing the right technical solution with the help of outside consultants, they found themselves with a strictly limited budget and the deadline reaching its end.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Business of Software Conference

OCTOBER 11, 2023

Linear for project management) Decisions made on trend may be conjoined in contextual groups, similar to pillars Segmenting market to reach “best of both worlds” For example: Red Hat (RHEL), mongoDB, elastic, Slack Enterprise vs core technology mass-market consumer product Choices can be taken to extreme levels to distinguish a small company in a competitive (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Andrew Chen

NOVEMBER 1, 2021

SaaS products often grow inside of companies — landing and expanding — which also jumping between companies as employees share products with partner firms and consultants. By understanding how these forces work, we can accelerate the systems that power them. This is when a market hits its Tipping Point. Escape Velocity.

Customer Experience 82

Customer Experience User Testing Technical Review Onboarding KPIs 82

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Mironov Consulting

OCTOBER 26, 2016

Sales needs Product and Engineering to review these ASAP. If Deutsche Bank might license our consumer credit scoring system for $1.2M/year Ideally, most customer needs are handled by the current product. And a few more are in this quarter’s roadmap Inevitably, though, a handful are not.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Userzoom

MARCH 28, 2018

Through consultancy, mentorship, and training he promotes digital best practice. They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived. ” My latest one is my banking app.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Business of Software Conference

JUNE 19, 2020

We have an enterprise grade analytics product that is free that plugs into your billing system (Stripes or a BrainTree, whatever you’re using) and basically gives you free access to your MRR, your churn data segments, all that kind of fun stuff. This is what my salary and my bank account looked like over the past number of years.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Business of Software Conference

NOVEMBER 28, 2019

or a consultant or thinking about doing a startup? It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. And who’s something else like a V.C.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. But what we do is we we follow a system we built called shape up, which is our methodology for building products.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Intercom, Inc.

FEBRUARY 14, 2018

Two of our co-founders (now our CEO and CSO) were Designers and ran a UX Consultancy before Intercom. As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. To the right of each bank you can see the dedicated team rooms.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Userzoom

NOVEMBER 6, 2019

You know, even not just these, like the digital companies, they were born digital pretty much, but also these companies that are in all kinds of industries, insurance companies, banks, retailers, brick and mortar, all sorts. And I understand that because before UserZoom, I co-founded a consulting company and we were in the lab all day.

Research Software 68

Research Software User Testing Product Research UX 68