Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Services: (Airbnb, Deliveroo, Uber) 40.5%. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 183

Artificial Inteligence Data Visualization Product Research Reporting Tools 183

Usersnap

MARCH 19, 2019

You might have the best expertise in the industry where your company operates, but that professional knowledge will never be more valuable to the business than customer insights. Adjust your products and services to perfectly fit customer needs. This is the typical stage of product development where usability testing begins.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Antwak Blog

MARCH 26, 2021

Data Science (DS) is a great, promising, and most demanding career. Technology is more into digitisation and due to this extensive transformation, huge data is expected to be produced in the coming future. To make use of such big data we need data scientists who can layout, design and filter the data in an organized way.

Data Visualization 52

Data Visualization Research Software Certifications Automotive 52

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. The required minimum is bank cards and cash. But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Support service of Uber: they have no problem!

Reporting Tools 162

Reporting Tools Weak Development Team Development Technical Review 162

Modus Create

MAY 31, 2021

In the last article, “ How to Effectively Implement API Testing ,” we learned about the API implementation concepts and their best practices. This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. Initial Setup of API Testing Automation. Test Coverage.

Reporting Tools 52

Reporting Tools User Testing Product Research Testing 52

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. But as Caroline points out, even the best tools need to be used thoughtfully in order to get meaningful results.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Usersnap

FEBRUARY 19, 2019

It’s nice to have your customers testing the application. It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing. Due to this disruption, traditional ways of innovation are insufficient.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. We provided consulting, insurance brokerage, information technology and business process outsourcing services. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using. Complex behavioral data from complex user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

MARCH 2, 2018

It seems to be a weekly occurrence that an organisation suffers some form of hack or data breach. Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation.

Data Visualization 87

Data Visualization Systems Review Software Review Customer Experience 87

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Userpilot

FEBRUARY 9, 2022

To make the most of your user onboarding use gamification , make sure to segment your customers and A/B test each user onboarding flow to see which helps you drive your goals up. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Use a signup flow to gather relevant user data.

Analytic Tools 97

Analytic Tools Research Software Onboarding KPIs Customer Experience 97

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. We did it for you instead!

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. But a target customer for Audi may perceive higher value due to the connection to Porsche. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Review your progress before it is ready. Don’t Just Test. Who are we solving it for?

Research Software 100

Research Software Feedback Software User Testing Product Research 100

The Product Coalition

NOVEMBER 26, 2019

engineers, designers, data engineers, simply don’t care, or lack “right culture”, but that’s actually rarely the case. Product managers spend a lot of time in stakeholder meetings, planning sessions, reviews, standups, retrospectives, and even more in creating artifacts: OKRs, roadmaps, epics and user stories.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

APRIL 21, 2024

Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Modus Create

FEBRUARY 26, 2020

The graphics were drawn as SVG by Michael Tintiuc and run through a Node JS program, that Jay wrote, which converts the SVG data into coordinate data, C source code suitable for inclusion in the game. We wrote a tool in C++ to generate coordinate data for the font we use in the game. Music and Sound Effects.

Software Review 80

Software Review Technical Review Data Visualization Systems Review 80

Intercom, Inc.

DECEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: By pushing the scale and training these models with more and more data, these bots started exhibiting qualitative changes like learning abstract concepts without supervised learning. So, everyone started using transformers for all sorts of sequence data. With GPT-3.5,

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In 2023, more web-based businesses will be opting to develop mobile apps to build a loyal customer base, uncover more valuable user insights, and facilitate a more seamless user journey.

Analytic Tools 114

Analytic Tools Research Software Data Visualization Technical Review 114

Split

OCTOBER 17, 2019

When you do, you increase the chances of learning something truly useful and you reduce the odds of wasting your time and heading off in an unproductive direction due to false signals. So there’s a quote here, A/B testing doesn’t replace good design. [00:03:13] It’s kind of a paradigm shift question.

Data Visualization 45

Data Visualization Customer Experience User Testing Reporting Tools 45

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s What do I mean by software product vs software services ?  A  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Product Solving

AUGUST 26, 2020

During the building phase you are testing the removal of friction by getting users to test your product and provide feedback. From hurting your users, to affecting other parts of your product, to collapse of an entire system, sometimes friction is what holds everything together. Over time, credit cards became ubiquitous.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Userpilot

MARCH 14, 2023

Select the wrong tool, and you can find yourself stuck in an expensive plan. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. Not all tools help you easily create interactive user guides.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Sachin Rekhi

MAY 17, 2010

The concept has materialized into passive monitoring solutions that are constantly monitoring some set of activities that are relevant to you and providing you with insight in the form of summarized and aggregated views, relevant alerts, and more. Mint simply licensed their service and created a compelling experience on top of it.

Data Visualization 60

Data Visualization Customer Experience User Testing Travel 60

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

Generative AI 109

Generative AI Customer Communications Technical Review Reporting Tools 109

Userpilot

DECEMBER 19, 2022

A/B test different versions of the notification to understand which resonates with your users and helps you meet your goals. As a product owner, you want users to have a reason to continue using your tool. You can use slideouts to invite users to beta tests , webinars, prompt an upsell , etc. That’s where notification comes in.

Feedback Software 98

Feedback Software Reporting Tools User Testing Software Review 98

eG Innovations

APRIL 12, 2022

It is, therefore, important for you to track how well your electronic business is working and especially if the payment gateway service is available and responding on time. What dashboards do SRE teams need to monitor the health of payment gateways? What dashboards do SRE teams need to monitor the health of payment gateways?

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

It is, therefore, important for you to track how well your electronic business is working and especially if the payment gateway service is available and responding on time. What dashboards do SRE teams need to monitor the health of payment gateways? What dashboards do SRE teams need to monitor the health of payment gateways?

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Modus Create

JUNE 20, 2023

You don’t have to provision servers to run apps, storage systems, or databases at any scale. According to a report by cloud solution provider CloudZero, companies that adopt serverless architectures experience a 71% reduction in infrastructure costs on average. Developers deploy automated security tools and check code on the fly.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Mironov Consulting

JUNE 28, 2018

Christoph Janz has a great post and visual tying a company’s pricing, volume and target audience to its marketing and lead generation models along a continuum. Rigorous A/B testing is a favorite tool in our B2C kit. Risks are very low, OKRs tie directly to transactional revenue, and the data speak unambiguously.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

MARCH 8, 2020

How Heineken and xDesign Applied Customer Research and User Testing Techniques to Build Digital Services Heineken N.V. They are well known for their marketing campaigns that resonate with consumers worldwide, and the company has reported revenues of 2.17 is a multinational company that develops and manufactures beverages.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). What actually made me most comfortable was when they said they were building their system like a ledger, so it can’t be messed up.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36