Remove Banking Remove Examples Remove Naming
article thumbnail

Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Traditional banking often struggles to capture and maintain customer engagement. Traditional banking often struggles to capture and maintain customer engagement.

Banking 71
article thumbnail

Session Recordings 101: Definition, Use Cases, and Best Practices

Userpilot

They reveal patterns in user attention, for example, where they click or how far they scroll. Examples include confusing layouts, unclear instructions, or counterintuitive navigation. For example, your goals could be improving free trial conversion rates or retention. User IDs, names, or any other identifiable data.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Tweet This I can give an example. I was at dinner last night and this came up where a number of consultants were sharing about how we work with teams and one was a bank and they said they weren’t allowed to talk to their customers. We were like, yes, but everybody you know banks. Even so, I anonymize all of it.

article thumbnail

Rapidly test and validate any startup idea with the 2-day Foundation Sprint (from the creators of the Design Sprint) | Jake Knapp & John Zeratsky (Character Capital)

Lenny Rachitsky

Listen now: YouTube // Apple // Spotify Brought to you by: Brex —The banking solution for startups Paragon —Ship every SaaS integration your customers want Coda —The all-in-one collaborative workspace Jake Knapp and John Zeratsky are the co-creators of the Design Sprint (the famous five-day product innovation process) and authors (..)

article thumbnail

Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

article thumbnail

Customer Retention Rate: Essentials

UX Planet

Finance and banking: 85%90%. Example Suppose, you have 1000 customers at the beginning of the period, gains 200 new customers during the period, and ends with 1100 customers. Practical recommendations for improving CRR Its impossible to name one-fits-all recommendations that will work for all types of products.

article thumbnail

Unlock Your Career Potential: Mastering Business Acumen for Lasting Success

Business Acumen Institute

Some of you also know me through some of the books I’ve written, namely Product Manager’s Desk Reference, Business Acumen Handbook, and so on. And the way I see it sometimes is through these quick examples. I’ve worked at the bank up in I think it was up in Canada. So that gets us to to the first capability.