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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Traditional banking often struggles to capture and maintain customer engagement. Traditional banking often struggles to capture and maintain customer engagement.

Banking 77
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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Chasing the next big product win in banking or fintech? For decades, banks competed through branch locations, branding and fee structures. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. billion people worldwide were expected to use mobile banking appsup from 2.7

Finance 98
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Helping Product Managers to Let Go by Michael Sippey

Mind the Product

No one can be a product manager without being an optimist, but “optimistic” feedback loops can expose real product challenges. At this phase, the product manager of a banking app convinces themselves their app needs podcast streaming. The focus is on imagining the future you want to be in. Create Clarity and Focus.

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From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

Intercom, Inc.

She shares why their success required embracing – not disavowing – the marketplace, what she considers when expanding internationally, and how she leverages feedback loops to balance supply and demand. A feedback loop to balance supply and demand. Listen to the full episode or check out Yvonne’s key takeaways below.

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Unconventional product lessons from Binance, N26, Google, more | Mayur Kamat (CPO at N26, ex-Binance Head of Product)

Lenny Rachitsky

Tight feedback loops beat elaborate planning. High-growth environments (Google in the early mobile era, Agoda’s A/B culture, Binance’s hyperscale, N26’s pan-EU banking) give you daily reps and a powerful alumni network—worth far more than early salary bumps. so no decision waited more than 24 hours.

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??How Code for America uses Intercom to bridge the gap between people and government

Intercom, Inc.

The team is now five-people strong, with several local food bank partners joining in to answer client questions. Jahvita explains that this feedback loop is invaluable, saying it’s “something you don’t get with paper applications and people waiting in line.” ” Support that feels personal and efficient.

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How To Reduce Know Your Customer (KYC) Abandonment in 3 Steps

The Product Coalition

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. Based on a survey of mobile banking users, there are a few reasons why potential customers abandon this much-needed part of the application process on mobile: Too complicated. Short attention span.