Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. The Foundation: Immediate Access to a Diverse set of Customers.

Enterprise 146

Enterprise Customer Feedback Customer Experience Reporting Tools 146

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. But what happened was that, back in 1990, I got the opportunity to be a project manager of a project that was using optical character recognition techniques.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom. And you would say Barry.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. For many organizations the solution is product management. Product managers, now also called P roduct Owners, are responsible to bridge the two worlds and “make it all work”.

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Onboarding KPIs Product Research Agile User Testing 78

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. If corporate Accounts Payable managers and corporate Accounts Receivables clerks represent 98.5% Then chose some more specific names and stick with them.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

UX Planet

FEBRUARY 13, 2024

Christopher Alexander Neighborhoods, towns, and cities from their literal names to their reputations are defined by what keeps occurring there. Bertrand Russell Think about a company deciding whether to build banking software in-house or use an experienced and existing third party to build and manage their banking app.

Research Software 71

Research Software Customer Experience User Testing Systems Review 71

UX Studio: Product Management

JUNE 7, 2019

Healthcare, financial management or education – just to name a few – started going through great digital transformation. More and more fields are reaching “digital business maturity” by integrating digital technology in all of their areas especially banks. The market itself will shift around them. Healthcare tech trends.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

eG Innovations

APRIL 12, 2022

Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets. The customer’s bank or card details are stored in the payment gateway’s infrastructure – not yours. Payment gateways are complex systems. Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets. The customer’s bank or card details are stored in the payment gateway’s infrastructure – not yours. Payment gateways are complex systems. Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. Our platform is a unified system. My role at Atlassian is as a Support Manager of the DevOps IT Cloud Products team.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. This is going to be a fantastic presentation for both product managers, mobile marketers alike. One of the things that is important to Apptentive and that we do enable is ratings and reviews. Transcript. So bear with my enthusiasm.

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User Testing Webinar Data Visualization Feedback Software 173

The Product Coalition

DECEMBER 14, 2019

Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application? These companies will help you build a user-friendly software that allows you to manage your financial activity efficiently. It is one of the leading financial IT service providers.

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Analytic Tools Research Software Software Developers Software Development 79

Userpilot

FEBRUARY 2, 2022

The most important individual elements of in-app onboarding systems are modals , tooltips , welcome screen s and checklists. Say that you have a project management app. The apps that succeed in the long run do so due to dogged persistence. Book a Userpilot demo today! The Aha Moment is hypothetical, but activation is visceral.

Analytic Tools 85

Analytic Tools Research Software Onboarding KPIs Customer Experience 85

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio’s clients are rising start-ups and established companies worldwide, like Google, HBO, and Netflix, just to name a few. UX studio was named the Top UX agency 2021. Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

APRIL 21, 2024

Delighted : A simple customer experience management tool that solely helps businesses create and conduct surveys across several channels. Qualtrics : Another experience management software, this NPS tool enables you to create surveys and generate reports, and is equipped with powerful analytic features and dashboards.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Usersnap

AUGUST 19, 2019

Effective two-way communication between clients and managers, designers and web developers is a crucial process that can make-or-break the company’s success. . A common way to improve efficiency across the business is by creating systems. Among the main features, you can find the following ones: Task Management.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

PMLesson's Ace the PM Interview

NOVEMBER 5, 2018

In this article, we analyze how Chase Bank should redesign its travel dropdown. Chase, like many banks, records user travel notices to prevent falsely detected credit card fraud. The Solution Currently, the typed entry only matches the prefix of the country name as entered into the database.

Reporting Tools 40

Reporting Tools Feedback Software Travel Banking 40

Mind the Product

MARCH 2, 2018

Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation. And it means you, account managers – with an export of your Pipedrive CRM list stored on your machines.

Data Visualization 87

Data Visualization Systems Review Software Review Customer Experience 87

Userpilot

AUGUST 18, 2022

Customer advocacy is a powerful force for driving business growth without breaking the bank. If potential buyers keep seeing your company name pop up in a positive context, that’s more memorable than scrolling past your ad on Facebook. Personalization doesn’t end with addressing them by name. Boosts brand awareness.

User Testing 93

User Testing Customer Experience Customer Feedback Feedback Software 93

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. They would get this money in their bank account and everything, but it was like they lost all of their purpose.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. How did this upstart go from a novel e-commerce bookseller to a household name and abroad? The role of Amazon product managers.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

freshtrax

SEPTEMBER 24, 2019

With nearly 20 years of experience in marketing and management, he serves as Adjust’s Japan country manager. We have an open-door policy and invite all employees to talk to management directly if they have any questions or concerns. Maybe this is due to agency culture—many agency employees work until midnight.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Userpilot

FEBRUARY 9, 2022

Say your product is project management software. To continue the example about project management software, a user would have to set up a project management board and create tasks in order to activate. Your industry is highly regulated, such as legal or banking apps. That’s right!

Analytic Tools 88

Analytic Tools Research Software Onboarding KPIs Customer Experience 88

Revulytics

DECEMBER 10, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. They were spending $360 million on R&D every year, and product managers were lamenting the resources they didn’t have, and everything they couldn’t do. Is it development problems?

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76

Modus Create

AUGUST 13, 2019

While cryptocurrencies (electronic/computer-based currency systems) have been theorized and experimented on for decades, the introduction of Bitcoin in 2009 was the first large-scale and successful implementation of the concept. from the system – and make the whole system as transparent to the public as possible.

Software Review 61

Software Review Technical Review Systems Review Customer Experience 61

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. So my name is Victor Eperjesy. Then later on, I did some management and digital consulting as well. And thank you for the invitation.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Sequent Learning

DECEMBER 10, 2019

As a sponsor of Product Management Today , Revulytics welcomed Steven Haines into their webinar series. They were spending $360 million on R&D every year, and product managers were lamenting the resources they didn’t have, and everything they couldn’t do. Most product managers intuit that this is a problem, but how do we fix it?

Webinar 52

Webinar User Testing Weak Development Team Research Software 52

Product Management Lessons from the Trenches

DECEMBER 17, 2018

To help get you thinking about whether NLP is right for your business, here are some example use cases where NLP adds value: Enhance Humans Navigation IVR systems: helping consumers get routed to the person or information they need without going through a brutal phone tree (Liberty Mutual, I’m looking at you!). Named Entity Extraction?—?identifying

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Sachin Rekhi

JANUARY 11, 2010

One of the most insightful aspects of the story was getting a chance to understand Peter Thiel 's management style from the inside. Though he is known as a brilliant financial strategist, it was a simple management tactic he used throughout that really struck me as effective. Peter Thiel is no doubt a man with a big vision.

Reporting Tools 60

Reporting Tools Systems Review Vision Startups 60

Userpilot

NOVEMBER 11, 2020

By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. They are proactively helping you to sell more by referring your service to their own contacts; giving you five-star reviews; and sharing your content with the public. Options to manage the user’s profile.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Business of Software Conference

NOVEMBER 28, 2019

Let’s get to know you a bit more just to understand, who’s a founder or in commercial management of a software company? So I managed to arrive on time. Sometimes they’re called Team Leaders, District Managers they can be called. And who’s something else like a V.C. Forecasting is another important tool.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Split

OCTOBER 17, 2019

When you do, you increase the chances of learning something truly useful and you reduce the odds of wasting your time and heading off in an unproductive direction due to false signals. 00:03:13] “Some designers and managers have attacked A/B testing because a misconception that testing somehow replaces or diminishes design.

Data Visualization 45

Data Visualization Customer Experience User Testing Reporting Tools 45

Business of Software Conference

MARCH 24, 2021

We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service. And over the years we’ve made a name for ourselves being an independent company we’re a relatively small business intentionally.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

JUNE 19, 2020

So just like starting soft here a little bit of background on who in God’s name am I to come up here and talk about these things. We’ve about $9 billion ARR under management. This is what my salary and my bank account looked like over the past number of years. Very soft spoken; large man soft voice. How about now.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Business of Software Conference

OCTOBER 1, 2019

Your product roadmap is not a model, an algorithm or an artifact, it is an ongoing political process that requires careful management of the relevant stakeholders. And for the last decade or so I’ve been doing a combination of things around enterprise software product management. Do we know this product manager?

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Business of Software Conference

MAY 21, 2020

So, against this calibre of competition how does a small startup managed to remain competitive? How do you still manage to assemble a superstar team before you dive in. And we’re even managing to close the gap in terms of salary to make sure that we are able to attract and retain awesome talent.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52