Alchemer Mobile

FEBRUARY 26, 2025

For example, a bank may receive frequent in-app feedback about navigation issues in its mobile banking app. If many customers report difficulty with account settings, the bank can prioritize improvements to the user interface (UI). Businesses that adapt quickly to customer needs are more likely to stay competitive.

User Testing

Lenny Rachitsky

MAY 15, 2025

The 99% complete fallacy: Revolut instills the mindset that products at 99% completion are closer to 0% than 100%—driving product owners to relentlessly focus on the final mile that includes customer acquisition, sales enablement, and marketing coordination. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Weak Development Team

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. IDC estimates the banking industry will invest about $31.3

Data Visualization

Lenny Rachitsky

MAY 22, 2025

High-growth environments (Google in the early mobile era, Agoda’s A/B culture, Binance’s hyperscale, N26’s pan-EU banking) give you daily reps and a powerful alumni network—worth far more than early salary bumps. Work at companies that compound learning. Optimize for your superpowers, not your gaps.

Product Research

UX Planet

JANUARY 15, 2025

It measures effectiveness of call-to-action (CTA) buttons, ads, and email marketing. Ideal for businesses with weekly usage patterns (e.g., e-learning, businesstools). Monthly Active Users (MAU): Users engaged within a month. Relevant for services with less frequent interaction (e.g., DAU, WAU and MAU. Image by gainsight.

User Testing

Lenny Rachitsky

JULY 13, 2025

The seven “magic lenses” for choosing between multiple product ideas 6. The biggest mistake engineers make when building with AI tools 7. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed. My biggest takeaways from this conversation: Read more

User Testing

Lenny Rachitsky

MAY 20, 2025

He most recently ran Product Management, Marketing, and Partnerships across Square while reporting to the CEO. billion in annual gross profit, expand globally, and build out a full suite of products across payments, banking, and SaaS. It happened with PMs, engineers, designers, and marketers at all levels of seniority and tenure.

Weak Development Team

The Product Guy

FEBRUARY 21, 2025

From Banking to Tech: Lessons from her time at JP Morgan and pivoting into entrepreneurship. If you’re struggling with perfectionism in your product role, this episode offers key lessons in letting go and focusing on impact. Learning to Build: How coding bootcamps helped Maya develop problem-solving skills.

Product Manager

Userpilot

MAY 17, 2025

Tie design, engineering, and marketing research to real user behavior. Revolut Revolut keeps everyday banking free, then sprinkles contextual nudges like Unlock 3% cashback on this purchase with Metal cards, exactly when Im already spending. While most banking apps can feel cumbersome, Revolut gives a friendly customer experience.

Analytic Tools

UX Planet

NOVEMBER 26, 2024

He was so sure he almost took out a bank loan to buy more. This wasn’t the first time he’d misjudged market trends, but somehow, he’s still absolutely confident in his predictions. He’s got all the charts, market analyses, and financial pundits on his side. billion hit to its market value. Not long after, Bitcoin crashed.

Data Visualization

AB Tasty

APRIL 15, 2025

Very soon, the golden calf took a hit: the bull market, already faltering for weeks, completely collapsed. This political bombshell and the market turmoil it triggered is reminiscent of the first oil shock of 1973. These assumptions appear to be confirmed by recent moves from central banks. In the U.S.

Data Visualization

Userpilot

MAY 30, 2025

Banking apps celebrating feature adoption miss the point of their mobile applications. Some common vanity metrics include app downloads, page views, and social media followers, depending on your mobile marketing strategy and business model. Marketing needs to see the acquisition costs. Create team-specific views.

Analytic Tools

Modus Create

JANUARY 9, 2025

A new era of mobile computing The iPhone opened a vast app market, setting high design and user experience standards. The iPhone spawned its own economy, creating millions of jobs, and reinventing how work gets done in retail, banking, healthcare, and virtually every other industry. The App Store, now home to more than 1.8

Analytic Tools

Userpilot

DECEMBER 31, 2024

Hotjar offers probably the most robust heatmap features on the market. You can refer to the pre-built question bank and even use Skip Logic to modify the flow of a survey based on responses. No-code builder in Userpilot. Hotjar vs Userpilot Both Hotjar and Userpilot come with juicy analytics and user feedback features.

Data Visualization

Userpilot

JUNE 5, 2025

Before switching to Userpilot, 3P Learning’s marketing team had to rely on developers to build and adjust onboarding flows , which was slow and inflexible. Today, their product and marketing teams use Userpilot to launch no-code flows, study user behavior, and run experiments without engineering delays.

Data Visualization

UX Planet

MARCH 15, 2025

Thats marketing. Surveys, usability tests, focus groups, user interviews often you can bank a lot of insightful user research without a budget. Designers can challenge this, but without any research there are no powerful user voices to support our theory-based objections. It isnt about asking people what they like and want.

User Testing

Userpilot

FEBRUARY 13, 2025

This guide cuts through the marketing hype to reveal the 10 non-negotiable features that separate truly useful session replay platforms from expensive shelf-ware. After analyzing 50+ platforms and interviewing dozens of product teams, we’ve uncovered what actually matters when selecting a session replay solution in 2025.

Analytic Tools

NextBigWhat

OCTOBER 30, 2024

With detailed examples across industries—including retail, health care, banking, technology, and travel—this book will help executives learn how to put personalization at the center of their strategy, accelerate growth, and capture their share of the $2 trillion personalization prize.

Customer Experience

Gainsight

JANUARY 23, 2025

In fact, there were only about 1,000 CSMs globally, which made the total addressable market (TAM) look almost nonexistent. This year, the world-renowned market research company Gartner recognized the Customer Success space in a way it never has beforeand we couldnt be more excited for this defining moment in the CS movement.

Research Software

Userpilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. But theres a caveat, the cost may feel steep for small companies since this is a product thats designed for mid-market to enterprise companies. Price: starts at $249/month.

Data Visualization

Lenny Rachitsky

APRIL 20, 2025

For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

Software Review

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

JPMorgan Chase is the unified company of its two brands: Chase, a consumer and commercial banking brand, and J.P.Morgan, an investment brand for corporations and governments. System Design Design a real-time fraud detection system for a banking application. Design a real-time notification system for banking alerts.

Reporting Tools

Business Acumen Institute

NOVEMBER 7, 2024

Another technique you can use is something that product people and marketers use: the persona. To mention Covey again, he suggested making deposits in the “emotional bank account” as a metaphor for the level of trust and goodwill of relationships. He compares each positive interaction to an intentional deposit in a bank account.

Product Research

eG Innovations

MARCH 31, 2025

DORA is specific to the financial sector , ensuring operational resilience for banks, insurers, and investment firms while directly regulating ICT providers serving them. Financial institutions may need to comply with both, especially if they rely on IT and telecom providers.

Reporting Tools

Crafty CTO

AUGUST 1, 2025

Morph may go on to success, but I’d put money on Dagger winning market share. Your Coding Agent Just Got Cloned Speaker: Rustin Banks ( Google Labs ) – Session video Rustin Banks from Google Labs talks about his work on Jules and asynchronous coding agents. Section Session Speaker Morning Keynotes Gemini 2.5

Research Software

Productside

APRIL 4, 2025

Orly: Fifteen years ago, I worked in the technology division of the biggest bank in Israel. That conversation changed my lifeI started in a leadership role, managing all the digital products in the bank and leading a group of product managers. Its a wide fieldproducts vary by type, by market, by tech. I needed more action.

Leadership

Business Acumen Institute

SEPTEMBER 18, 2023

It could be sales or marketing operations, and they sort of view their world through their siloed or vertical functions. But whatever it is that they’re investing in, maybe to make a product more profitable, that is not we’re making it because maybe that product is not gaining the market share. Oh, here’s another one.

Data Visualization

The Accidental Product Manager

JANUARY 15, 2018

Recently the Amazon product managers decided to expand their product development definition and introduced a new product that was yanked off the market after only a couple of days. However, that also means that 10% of that very large number is owed to banks. As product managers we all know what this means – new products.

Banking

Gainsight

MAY 29, 2025

Alkami transcends the traditional role of a digital banking software and creates first-class user experiences that fuel long-term growth. RD Station, a business unit of TOTVSthe largest technology company in Brazilis the leading provider of marketing, sales, and customer relationship solutions in Latin America.

Customer Communications

Mind the Product

APRIL 20, 2017

They can also connect their bank accounts to WeChat and transfer money to each other just like Venmo, Snapcash or Payments on Messenger. JingDaily: Email Marketing Won’t Resonate with Chinese Consumers, but WeChat Will. Users can just start receiving money, and then pay for things with these amounts.

Development

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? This is precisely where Conversational UI banking is revolutionizing the retail banking industry.

Artificial Inteligence

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems. With blockchain, transactions can be processed and settled more quickly and securely.

Reporting Tools

Intercom, Inc.

MARCH 21, 2018

No matter how good your product is, if you can’t tell a cohesive, compelling story about it, you’re going to have a very hard time getting people’s attention when you actually do take it to market. For decades software was sold using feature-based marketing: start with what the company wants to sell, and then tell people why they need it.

Marketing

The Product Guy

DECEMBER 15, 2019

Initially joining Vydia in 2016, Gaudio played a pivotal role in building and leading the company’s marketing division, which helped earn Vydia recognition for its innovative product, fast-growing business, and attractive culture. and Automata Robotics over the last decade. The Best Visionary Product.

Technical Advisors

Roy Madden

JULY 28, 2022

Market Intelligence. The new Feedly Neobanks Leo Concept is a handy list of the top 350 digital banks. Speed up your market intelligence research Neobanks is one of the machine learning models included in Feedly for Market Intelligence. Tracks over 350 neobank companies across the globe. START 30-DAY FREE TRIAL.

Banking

Product Talk

MAY 18, 2022

You might need to get buy-in or support from leadership, you may need to collaborate with user research or data science teams, and you will likely experience some overlap with customer-facing teams like sales, marketing, and customer success. We see similar tendencies on the marketing side. It just mattered if they banked somewhere.

User Testing

Alchemer Mobile

APRIL 5, 2022

Subcategories for Finance Apps: Fintech, Banking, Insurance. “Why do people like mobile banking? Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.). Response rates were phenomenal, with 94% for Fintech, a whopping 98% for Banking, and a high 97% for Insurance (91% overall).

Finance