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The positive effects of the pandemic on UXR

UX Studio: Product Management

Like with most jobs, for us – UX Researchers – this meant moving our daily communication online, including research, creative processes, and communication. In July, we interviewed four UX researchers from Hungary. Our goal was specifically to focus on how UX Research as a profession has changed in Hungary.

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Zambian-born UX Designer on the Differences in Service Design in the U.S. and Japan – Interview with Nondo Sikazwe Part-2

freshtrax

This Zambian-born designer worked as an architect in South Africa, studied design at Stanford University, and currently works as a UX designer in Tokyo. Akiko Sakamoto Akiko works as a UX researcher at Btrax. For example, Discovery Health, an insurance company, offers a service that successfully combines banking and insurance.

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Making Your Users Feel “Warm & Fuzzy” About Your Product

The Product Coalition

Creating Positive User Emotions For Your Products Photo by Matthew Henry on Unsplash The colleague who always runs late for your meetings annoys you. Before you make someone feel positive, make them feel (anything) Some products are dry as a tropical day. But friendly does not only mean UX. to bank on).

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The role of UX research now and beyond the COVID-19 pandemic

Userzoom

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Bring together UX, product, analytics, optimisation, and marketing teams and talk about the roadmap.

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The Most Common UX Writing Mistakes (And How To Avoid Them)

Userpilot

Recently, more and more SaaS companies have started to see the value in great UX writing. We’re going to look at some of the biggest UX writing mistakes you can make. Good UX writing can drastically improve user adoption, feature activation, and increase retention. Great microcopy often goes unnoticed.

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Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. Because these messages are triggered as customers use the product, they’re able to provide contextual help. Then you could display a message that leads them to interactive guidance.

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E-commerce UX Case Study: Société Store

UX Studio: Product Management

I had felt excited about e-commerce UX since I bought my first sneakers on eBay. As years went by, I became a UX designer and finally had the chance to make my dream come true. In a project revolving around e-commerce, UX research has to focus on the journey the user goes through while preparing for, in the act of and after shopping.