Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. Inefficient customer service is one of the main reasons why customers leave their banks or financial tools. We wrote about their security features back in 2017 when this technology was emerging.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Guy

JULY 4, 2019

My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. We provided consulting, insurance brokerage, information technology and business process outsourcing services. More About The Product Mentor. Better Products. Better Decisions.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? Customer feedback during beta vs. production.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? If so, it’s probably a recommendation problem.

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Excited about this finding, I started to apply for product manager jobs.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Userpilot

OCTOBER 4, 2022

What are the key differences in how they adopt products? Which of them are most useful for product managers of early products? The adopter categories divide consumers into groups depending on their readiness to use new products or innovations. Have you ever heard of the technology adoption curve ?

Feedback Software 98

Feedback Software User Testing Product Research Customer Feedback 98

Mind the Product

FEBRUARY 17, 2020

The idea of bringing ProductTank to Pune was to build a platform where people could share knowledge and grow together in the community of Product Managers. When I see aspiring Product Managers transitioning to product roles, it motivates me further. We do wish to have more female Product Managers on board.

Technical Review 98

Technical Review Banking Research Software Finance 98

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Sachin Rekhi

JUNE 1, 2017

I knew nothing about technology companies, nothing about startups, nothing about the various role in the industry. What was amazing about this opportunity is that I got to see lots of technical roles in that short time. And thus began my career in product management. But that's as specific as my passion was at the time.

Technical Review 109

Technical Review Software Review Research Software Reporting Tools 109

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. Bonus points for clarity.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mironov Consulting

MARCH 9, 2024

  (And we’ll be speaking the language of money , not technical processes.) †† Here’s a scenario: You’re a product manager at an Enterprise software company and get a blizzard of incoming requests and demands and tickets and suggestions and ideas.  hours to install. 

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

PMLesson's Ace the PM Interview

JULY 13, 2020

Product Managers are often called “Product CEOs” or “Mini GMs”, but they rarely have direct control over the inputs that lead to successful products. Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Technical expertise. You need to work on a product.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Investors are incentivised to put their money anywhere other than a bank. Basic technology execution is becoming easier too. There are more technology jobs than ever before.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Modus Create

APRIL 5, 2021

Georgetown is generally considered a target school for investment banking, which means that most students have an interest in working on Wall Street, and Wall Street wants them. Apparently, working 100 hours a week creating discounted cash flows, formatting slide decks, and turning comments from your managing director pays extremely well.

Software Engineering 91

Software Engineering Software Review Engineering Technical Review 91

UX Studio: Product Management

NOVEMBER 24, 2020

The top projects worth mentioning are OTP bank mobile application testing, Microsoft Sharepoint benchmarking tool development, and mobile application creation for Starbucks Russia. UX studio is a young European product design company with an established thought leadership in the design communities. Its client portfolio is diverse too.

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Review by First Round

NOVEMBER 12, 2020

Our second episode is with Ayo Omojola, VP of Product at Carbon Health. Previously, he was the founding product manager on the banking team for Cash App at Square, where he co-created the Cash Card and helped build out Square’s technical banking infrastructure.

Banking 52

Banking Technical Review Healthcare Startups 52

Mironov Consulting

SEPTEMBER 15, 2019

It also requires product managers to engage much more directly with data scientists about models, predictability, how products work in production, how/why users interact with our products, and how our end users measure success. (Hint: most users don’t understand or care about F1-scores ; they just want to get the right answer.).

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

ProductPlan

MARCH 18, 2022

Why Should Product Management Take the Lead on Idea Management? Product management’s central role within the organization makes it a logical owner of idea management. Product managers already ingest, parse, and make sense of feedback from numerous channels , so it’s a natural fit.

Idea Management 104

Idea Management Feedback Software Systems Review User Testing 104

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last Product fit will probably be catastrophic.  This

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

PMLesson's Ace the PM Interview

JUNE 19, 2022

You'll be asked behaviorals in one way or another during every tech interview. Tell me about a time you faced technical and people challenges simultaneously. How do you sell an idea to senior management? What would you do if you were introduced to new technology and never used it before?

Technical Review 52

Technical Review Banking User Testing Framework 52

Mironov Consulting

APRIL 12, 2020

You might decide that some meetings and group activity can be handled differently, such as commenting individually on docs instead of scheduling collective reviews. Can your company drop-ship tech or supplies? If you can, make extra time to review their work and coach them through tough assignments. Sound Byte.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

UX Studio: Product Management

OCTOBER 2, 2023

As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Mind the Product

JANUARY 21, 2020

I might do a review of the product itself, to understand what’s happening. Such challenges arise because the management structure has failed to keep pace with the speed at which tech has moved. Joe contrasts this with high street banks, where staff typically have little autonomy.

Banking 112

Banking Weak Development Team Workshop Customer Experience 112

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . UX studio is an established design agency helping companies worldwide design impactful digital experiences.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mixpanel

JANUARY 12, 2023

Copywriting, while often thought of as something creative and inspired, is a technical craft. It’s a product unto itself. And just like a product process, you need data to create something great. It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Intercom, Inc.

JULY 11, 2018

Let’s look at some jobs that, like boredom during a commute, have stuck around for years, through hundreds of technological advances. People wanted to leave nice reviews, and tips for other travellers…. Making things people want involves understanding a longstanding human or business need and then using technology to: Remove steps.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 130

Data Visualization Reporting Tools Analytic Tools User Testing 130

UX Studio: Product Management

OCTOBER 9, 2021

Their team was previously fully in-person, and their customers range from younger to older, from digitally mature to less tech-savvy people, who were difficult to reach with remote research methods. A UX researcher at the largest Hungarian bank. Due to international client base, he is experienced with remote research methods.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

Userpilot

JANUARY 28, 2021

The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. Contents: Why is breaking into the Product Management career path difficult? Tips for becoming a Project Manager John Fontenot’s Path to Product.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Gainsight

JANUARY 18, 2021

Nick wondered if the description has developed and changed due to the varied backgrounds and career paths that many CPOs have, including Chris’s. He started in investment banking and later found himself in management consulting at Boston Consulting Group (BCG). From finance and investment banking to product?

Technical Review 52

Technical Review Research Software User Testing Product Research 52

The Product Coalition

JUNE 11, 2023

Simplify the technical approach to a long standing regulatory requirement, based on a refined understanding of the regulators’ true ask. The World Bank changed the scope by providing financial assistance to both countries to help them build the necessary infrastructure to manage the river’s water resources.

Technical Review 118

Technical Review User Friction Reference Feedback Software 118

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. When a long-awaited product or feature finally launches, it often comes well short of the needs. For many organizations the solution is product management.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Brandon Chu on the challenges of managing platforms. Who are we solving it for?

Research Software 96

Research Software Feedback Software User Testing Product Research 96

UserVoice

JUNE 18, 2018

One of the most challenging things about being a good Product Manager is the fact that we are often charged with the responsibility of making things happen without having any direct authority to “make” them happen. It’s not enough to just establish relationships. Understand your social capital. Give & take is the key. Conclusion.

Development Team Review 100

Development Team Review Technical Review Customer Experience Positioning 100

PMLesson's Ace the PM Interview

DECEMBER 22, 2021

Have you interviewed at a big tech company recently? That is, when both are aspiring tech candidates, as is the case in our peer-to-peer mock interview tool. Interviews are stressful affairs for job candidates, especially at big tech companies. If you need some ideas, be sure to review our list of top interview questions here.

Feedback Software 52

Feedback Software User Testing Customer Feedback Technical Review 52