Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This   Hiring an outside team for a little while to build out test coverage might be smart.  And the next.  But

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

MAY 30, 2025

Banking apps celebrating feature adoption miss the point of their mobile applications. Test for interconnection. The complexity of reviewing, categorizing, and submitting detailed reports demands a larger screen and a full keyboard. Usability testing reveals where users struggle. Confidence?

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

MAY 17, 2025

In this article, I highlight my tried and tested system for doing just that. This system feels less like a tutorial and more like the use of targeted helpful nudges. Function-oriented onboarding I prefer this system if the app has unique but familiar features. How is mobile onboarding different from web app onboarding?

Research Software 75

Research Software Onboarding KPIs User Testing Customer Experience 75

Product Talk

DECEMBER 7, 2022

For the purposes of this article, the following activities are not customer interviews: Usability tests or prototype tests or any other customer conversation about potential solutions. Further reading: Product in Practice: Automating Customer Interview Recruiting at Zonar Systems. What doesn’t count as a customer interview?

User Testing 290

User Testing Reporting Tools Customer Experience User Friction 290

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. Through functional usability testing of a mobile application, you’ll better understand what to include in your orientations. All operating systems support mobile payment systems.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

The Product Coalition

MARCH 9, 2021

The required minimum is bank cards and cash. But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. When developing an application, it is important to ensure the transparency of this system to avoid bias and negative comments. Messaging, ratings & reviews, booking history.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

Mind the Product

SEPTEMBER 29, 2017

Unfortunately, their strategy was not translated to the marketing of the product and it totally underrepresented the advances they had made – due to a lack of communication between the design, development and marketing teams. These weeks have been successfully run everywhere from banks to airlines to charities. Test with users.

Research Software 151

Research Software User Testing Airlines Software Review 151

The Product Coalition

OCTOBER 3, 2023

Product testing You must verify the wallet’s functionality, usability, smart contract functioning, workload, meeting the specifications etc. Test the rightness of the product after the development launch with the help of QA specialists. Testing the product extensively will help to avoid technical issues.

User Testing 146

User Testing Research Software Feedback Software Customer Feedback 146

PMLesson's Ace the PM Interview

MARCH 4, 2025

This challenge may be a take-home test or may be conducted live with an engineer. System design Design a URL shortener. Design a system to provide real-time recommendations to users joining new servers. How would you implement a recommendation system for Discord users? Using UDP, build a chat program.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. High-human interaction tasks include conducting employee performance reviews, focus groups, discussing budget forecasts, coordinating with partners, etc.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. Then, I got a job with a big computer systems integrator in the UK. At the time, they were called Bull Information Systems.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Mind the Product

AUGUST 19, 2019

Anomaly detection is used to identify suspicious bank transactions or fake accounts. An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

PMLesson's Ace the PM Interview

APRIL 2, 2025

  The tech screen call is followed up by a 1-hour coding challenge on HackerRank, which Salesforce calls its remote programming test. The test assesses your ability to write a well-designed, object-oriented program. What are the different types of software testing? This is done as a take-home assessment on your own time.

Analytic Tools 52

Analytic Tools Reporting Tools Technical Review Data Visualization 52

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Review your progress before it is ready. Don’t Just Test. You Don’t own the Customer.

Research Software 144

Research Software Feedback Software User Testing Product Research 144

Userpilot

JANUARY 20, 2025

Even with a rigorous software testing process, one pesky bug always slips through. Negative user experience = lost customers Users get frustrated when they encounter functional bugs like a payment system failure, a broken feature, or a poorly functioning app. Heres how such bugs result in lost revenue and increased churn: 1.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

The Product Coalition

APRIL 17, 2023

Due to deep learning’s parallel computing capabilities, generative AI models may be trained and used on high-performance computing platforms, enabling scalability. To improve the model’s performance, we might need to test various hyperparameters like learning rate, batch size, and the number of epochs.

Generative AI 156

Generative AI Feedback Software Research Software User Testing 156

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch. 70% of participants have a more favorable rating of online banking now.

Banking 52

Banking User Testing Reporting Tools Presentation 52

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s “MegaCorp needs a special connector to a home-grown credit reporting system.”  Can we partner with some services-only firms and teach them how to implement our system?  How

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

AUGUST 8, 2017

Banks, railroads, pharmaceutical companies, retailers, utilities and other primarily non-tech companies have IT Departments and manage IT as a cost center: the folks who give profitable business units what those business units demand.). So test automation, usability, technical debt and platform improvements are postponed to next quarter.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

The Product Coalition

OCTOBER 19, 2020

Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

Research Software 95

Research Software Technical Review Development User Testing 95

The Product Coalition

JANUARY 11, 2021

Let me share our story with you :) Stage 1: Hypothesis formulation and testing First of all, we wanted to test the hypothesis quickly and cheaply?—?would The entire system had to coordinate the drinks preparation and delivery process, ensuring the required speed. We changed three models while testing them on real orders.

Feedback Software 100

Feedback Software User Testing Customer Experience Systems Review 100

The Product Coalition

JUNE 21, 2021

link] According to Pinset Masons, a qualifications body discriminated against a blind systems manager when it failed to make its computer-based exam accessible to her. Reviewing in detail the WCAG guidelines will be useful, but if you want to get started quickly and see how compliant or not is your web site?—?get

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Mind the Product

MARCH 2, 2018

Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation. This could include things like bank account or credit card details, date of birth, and salary.

Data Visualization 126

Data Visualization Systems Review Software Review Customer Experience 126

Mironov Consulting

JUNE 28, 2018

Rigorous A/B testing is a favorite tool in our B2C kit. We have lots of techniques to estimate purchasing behavior early in the discovery cycle: sign-ups, pre-orders/crowdfunding, clicks through to fake fulfillment pages, hand-testing a concierge service. Consumers can “buy” before our product is ready.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

NOVEMBER 26, 2019

Product managers spend a lot of time in stakeholder meetings, planning sessions, reviews, standups, retrospectives, and even more in creating artifacts: OKRs, roadmaps, epics and user stories. Many product managers I speak with know full well that the system is broken and wasteful, but feel powerless to change it.

Onboarding KPIs 84

Onboarding KPIs Product Research Agile User Testing 84

Userpilot

JULY 8, 2024

Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. To optimize your ads, track the performance of your campaigns with tools like Google Analytics and run A/B tests to identify those that best convert into landing page visits.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

DECEMBER 19, 2022

A/B test different versions of the notification to understand which resonates with your users and helps you meet your goals. You can use slideouts to invite users to beta tests , webinars, prompt an upsell , etc. Notification panels are useful for users who receive many system-generated notifications or may need to refer to them later.

Feedback Software 98

Feedback Software Reporting Tools User Testing Customer Experience 98

Mironov Consulting

SEPTEMBER 15, 2019

And data may be hidden behind organizational or regulatory walls: you may have trouble using your company’s consumer e-commerce history without a GDPR-flavored privacy review. We need a plan for human review of results and escalation to humans when outcomes seem incorrect. Or getting access permissions from IT takes 6 months.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Userpilot

FEBRUARY 2, 2022

Timeless principles that will help you make an amazing user onboarding experience include segmentation , A/B testing different in-app experiences, and onboarding gamification. The most important individual elements of in-app onboarding systems are modals , tooltips , welcome screen s and checklists. One modal in a sequence is plenty.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Usersnap

MARCH 19, 2019

Review what your customers have been saying, run a poll with your customers or request directly for suggestions. This is the typical stage of product development where usability testing begins. Inefficient feedback systems are what puts them off! To prevent such a “gut” based method, you should turn to your existing customers.

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Userpilot

OCTOBER 4, 2022

It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. G2 is a business software and services review platform that relies on user-generated content to grow organically. G2 relies on its user-generated reviews to appear for search terms on Google.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Usersnap

FEBRUARY 19, 2019

It’s nice to have your customers testing the application. It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing. Due to this disruption, traditional ways of innovation are insufficient.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Modus Create

MAY 31, 2021

In the last article, “ How to Effectively Implement API Testing ,” we learned about the API implementation concepts and their best practices. This article focuses on the practical challenges we faced while testing APIs and their best possible solutions. Initial Setup of API Testing Automation. Test Coverage.

Reporting Tools 40

Reporting Tools User Testing Product Research Testing 40

Split

JULY 27, 2023

They enable rapid deployment of features, testing in production environments, and easy rollback or disablement when needed. For startups, feature toggles provide an incredibly powerful tool for testing different versions of software components in production environments without risking user experience.

Feedback Software 52

Feedback Software Software Review Systems Review Technical Review 52

Modus Create

JUNE 20, 2023

You don’t have to provision servers to run apps, storage systems, or databases at any scale. However, due to more frequent and sophisticated cyberattacks, organizations can’t afford to treat security as an afterthought. Teams responsible for application security were often different from those working on features.

Feedback Software 75

Feedback Software Reporting Tools Development Technical Review 75