The Product Coalition

MAY 27, 2021

Domain Knowledge is a key factor in every IT field, be it Business Analytics, FinTech, Mobile App industry, Information Protection, Data Privacy, Database Testing, Security, Software Testing, and Quality Assurance. It helps testers to create and execute negative test environments/scenarios.

User Testing 156

User Testing Product Research Testing Analytic Tools 156

Roman Pichler

MARCH 14, 2017

They would then hand off a requirements specification to a project manager who would work with development and test to deliver the product. Many organisations that have adopted Scrum like banks, retailers, and media companies traditionally don’t have a product management group and hence no product mangers.

Product Management 281

Product Management Product Manager Research Software Product Research 281

Userpilot

NOVEMBER 27, 2024

Finally, test the hypotheses by making changes and measuring their impact. For example, run A/B tests to see if the new version outperforms the control. Imagine you’re building accounting software, and you’ve just launched a new feature, automated bank reconciliation. The best part?

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

Alchemer Mobile

NOVEMBER 10, 2022

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. Alkami Technology develops and delivers digital banking solutions for credit unions and banks. Quantum Metric.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Guy

JULY 4, 2019

After working at Northwestern University, I became a consultant and was responsible for servicing one of the largest banking institutions in the nation. Due to recent changes to the bank’s business goals, 20,000 accounts were deemed unserviceable and I was given the task to remove 20,000 accounts from the system.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. You might see hundreds or thousands of new installs every day, but the true test of a quality app is how many of those customers become engaged and profitable? Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Userzoom

AUGUST 15, 2019

Remote unmoderated usability testing is a flexible and versatile methodology that caters to various research needs. Remote unmoderated research is a method for testing websites, prototypes and mobile applications using a software tool. How to run a remote unmoderated usability test. What is a remote unmoderated research?

User Testing 118

User Testing Product Research Testing Research Software 118

UX Planet

JANUARY 15, 2025

A/B test different designs and messaging. Ideal for businesses with weekly usage patterns (e.g., e-learning, businesstools). Monthly Active Users (MAU): Users engaged within a month. Relevant for services with less frequent interaction (e.g., DAU, WAU and MAU. Image by gainsight. Benchmarking examples Social media (e.g., New course alert!

User Testing 105

User Testing Customer Experience Research Software Product Research 105

Product Talk

JANUARY 31, 2024

Sebastian Wramba is a Product Manager at Netfonds AG , a company that supports independent financial advisors, private bankers, and insurance brokers and any combination of those from “lone wolves” to larger companies like private banks or networks. It’s been a challenge to break out of the MVP mindset.

Product Research 298

Product Research Reporting Tools Feedback Software Customer Communications 298

UX Planet

NOVEMBER 13, 2024

Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others. And if you’re not ready to commit, you can test it out with the free plan which gives you 90 credits to start. Chances are, you already know that. What do I mean by that?

Research Software 105

Research Software Feedback Software Data Visualization UX 105

The Product Coalition

JANUARY 21, 2020

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client financial investments, transactions, home mortgages, bank card, and so on.

Banking 78

Banking Data Visualization Research Software Artificial Inteligence 78

The Product Coalition

JUNE 22, 2023

Or what if you wanted to check the status of your white labeled credit card not with the issuing bank, but with the label? This can be handled by partnering with back end institutions that are structurally adept at security, particularly across regulatory environments, i.e., banks and other large financial institutions.

Finance 145

Finance Banking User Testing Customer Experience 145

Intercom, Inc.

MARCH 31, 2020

is offering hundreds of schools free access to their one-on-one learning companion and a vast bank of practice questions. LetsGetChecked has developed a two-part COVID-19 test that will give patients an immediate diagnosis while they wait for more complete lab tests.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Mind the Product

APRIL 10, 2020

Steps, that develop the ideas and test them. They go out and test many ideas to look for evidence. Then these results can then feed back into our ideas bank and update our ICE scores. Itamar’s framework has four levels of planning: Goals, which tell us what we are trying to achieve. Linus Pauling.

Framework 223

Framework Weak Development Team Customer Experience User Testing 223

Mind the Product

MAY 5, 2020

Product Depth Will be Tested. It’s not just Main Street that is feeling the squeeze at the moment; everyone from freelancers to big banks is tumbling, and with it comes what we feel comfortable paying for, even if we value it. Price Sensitivity is Here to Stay. This appears in several forms. Which is it?”. It’s both, really.

Reporting Tools 217

Reporting Tools User Testing Customer Experience Software Review 217

Product Management University

MAY 24, 2021

As you’re considering new products and enhancements to existing products, the first value test should always be quantifiable impact on the job performance of the users, and the subsequent value to their organization. Critical versus nice-to-have monikers will be obvious when you look at it from this angle.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Mind the Product

AUGUST 9, 2019

Sippey references a tweet – “My bank’s iOS app let me know it now offers ‘podcast streaming’ and I really need to talk to the product manager” – and asks if the banking customer is confused, what does it say about the bank’s internal teams? The focus is on imagining the future you want to be in.

Product Research 180

Product Research Product Management Product Manager Feedback Software 180

Mind the Product

JUNE 11, 2019

So unlike shopping or banking, there isn’t yet a strong set of user preconceptions about the digital experience. To test our hypotheses, we conducted user research. We’re operating in a nascent market: 50% of adults in the UK had a repeat prescription in the last year, yet just 1% of prescriptions are dispensed online*.

User Testing 171

User Testing Customer Experience Product Research Banking 171

Mind the Product

MARCH 8, 2019

Money transfer service Transferwise has undergone phenomenal growth and now moves over £3 billion a month, saving its customers more than £3 million a day in bank fees. At Transferwise, the product pillars of cheap, easy, fast are their ways of bringing something unique to customers that banks have failed to achieve.

KPI 175

KPI Banking User Testing Product Research 175

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 155

Research Software Feedback Software Reporting Tools Data Visualization 155

Mind the Product

MAY 3, 2019

begins Prakriti Parijat of DBS Bank. Prakriti talks about the concept of “preference testing”, where a small sample of users is given several different items that could be built, and asked which ones they prefer. To combat this, she recommends using methods like A/B testing, to see how users behave.

Product Research 190

Product Research User Testing Research Software Customer Experience 190

Lenny Rachitsky

JANUARY 12, 2025

a basic bank, post office, or school in the metaphorical town), but the focus is on further building and experimenting. Be upfront about the challenges they’ll face and the potential for growth—don’t oversell, but definitely sell the dream of working on problems that will test and grow them as a PM.

Weak Development Team 76

Weak Development Team Feedback Software User Testing Customer Experience 76

Product Innovation Educators

SEPTEMBER 21, 2020

Look for low-risk ways to test your idea. 27:01] Open innovation at DBS Bank: Over the past few years, DBS Bank transformed into a digital pioneer. Look for low-risk ways to test your idea. Experiments don’t have to be complicated. Create models or simulations. [18:11] They used BEANs to encourage open innovation.

Data Visualization 217

Data Visualization Product Management Product Manager Analytic Tools 217

TryMyUI

OCTOBER 10, 2019

The post Banking on bad UX: Finance website designs are failing gens Y & Z appeared first on TryMyUI Blog. Now, younger generations aren't buying in. How are financial website designs failing? How can financial institutions hope to rebound in the eyes of these tech-savvy and socially aware customers?

Finance 73

Finance Banking UX Blog 73

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. Alkami Technology develops and delivers digital banking solutions for credit unions and banks.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Usersnap

JUNE 11, 2019

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Testing is changing, how are you adapting? New testing platforms.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Intercom, Inc.

AUGUST 30, 2022

Mercury – Banking. Mercury is a financial technology company that provides banking* made with startups in mind. Mercury’s product also includes integrations, rules, and shortcuts that were engineered to help founders spend as little time as possible thinking about banking. Mercury is a financial technology company, not a bank.

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Split

AUGUST 18, 2022

However, there are simple testing ideas you can try to make the most of a difficult situation. When decisions become difficult to make, A/B tests offer an accurate and reliable estimate. What are examples of cost savings that you want to A/B test? The best approach is to run an A/B test. Cost Saving. Cheaper Providers.

User Testing 98

User Testing Customer Experience Product Research Testing 98

Amir Rozenberg

OCTOBER 19, 2017

An end-to-end approach for testing mobile web app imaging is made possible through leveraging preloaded images onto the device. This test automation, in turn, enables rapid feedback and scaling of code coverage. See code snippet that you can use to automate the process: .

Feedback Software 100

Feedback Software User Testing Customer Experience Customer Feedback 100

Userzoom

OCTOBER 31, 2019

In which our very own UX Researcher, Tom Hayes, investigates the world of online iconography and how you can test whether users understand all your various navigation signs and symbols. To do the above, you’re likely going to do a few different tests in different ways and collate these findings together to determine each of the above.

User Testing 84

User Testing Testing Research Software Banking 84

Mind the Product

OCTOBER 31, 2019

When I first started as product lead at a bank, information used to fly right past me. We were a new team and we didn’t know what product management should encompass at the bank. Even if you think you can conduct user testing interviews, the user research manager has a better way of organizing and asking questions objectively.

User Testing 132

User Testing Product Research Data Visualization Product Management 132

The Product Coalition

DECEMBER 3, 2021

Use Case 2 Hospitals use biometric authentication data to accurately diagnose patients and prevent complications, while hospitals and clinics perform biometric tests to protect patient data. This includes fingerprints, facials, eye scans, voice or DNA tests. Advantages and Disadvantages Direct and safe biometric testing.

Artificial Inteligence 158

Artificial Inteligence User Testing Document Banking 158

Mind the Product

SEPTEMBER 5, 2019

The problem arises when we expect data to be the “secret sauce” that will immediately improve all aspects of our product, and that the answer to every question is always more (events, dashboards, tests). Improper Testing. Have you ever run an A/B test and ended up with more questions than answers?

Data Visualization 169

Data Visualization KPI Customer Experience User Testing 169

Product Talk

DECEMBER 7, 2022

For the purposes of this article, the following activities are not customer interviews: Usability tests or prototype tests or any other customer conversation about potential solutions. If you work in banking, can you talk with any of your friends with bank accounts about their money habits?

User Testing 268

User Testing Reporting Tools Customer Experience User Friction 268

Intercom, Inc.

OCTOBER 13, 2020

We took an off-the-shelf Python search engine and built another test bot that could answer our own inbound support queries. We prototyped a very quick and dirty JavaScript tool which would put a bank of historical questions through a simple off-the-shelf clustering algorithm.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Lenny Rachitsky

MAY 16, 2024

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Mercury —The powerful and intuitive way for ambitious companies to bank • OneSchema —Import CSV data 10x faster — Jag Duggal is chief product officer at Nubank, a decacorn neobank founded in Brazil.

User Testing 121

User Testing Research Software Banking User Friction 121