Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Understanding user behavior and how to design for optimal user experience.

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User Testing Books Customer Feedback Customer Experience 105

Amplitude

NOVEMBER 14, 2017

Early in my career as a product manager, I remember being introduced to the process of user research in a way that made it seem like a monumental undertaking. A typical user research cycle looked like this: write up an agenda. find an analyst to help pull a list of user emails. draft an invite email template.

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User Testing Research Software Product Research Customer Feedback 134

Userpilot

JULY 5, 2022

Today, many software companies are delivering their software over the internet via web-based log-ins compared to traditional installed software. You might use SaaS applications daily already, cloud software like Google Drive, Zoom or Slack. Or are you wanting to code and develop software? The metrics (ie.

Analytic Tools 52

Analytic Tools Research Software Inbound Data Visualization 52

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Have you ever worked on a product that didn’t meet customer needs or deliver the expected results? This will help to ensure that the results of the test are reliable and interpretable.

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User Testing Feedback Software Product Research Research Software 141

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Let’s get started! What is product marketing?

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? February Product Conferences. We are already halfway through the shortest month of the year, but that doesn’t mean you have missed your chance at some quality conferences. What: The largest online product management conference in the world with years of digital experience.

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Research Software User Testing Product Research Analytic Tools 98

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. The concept was the foundation for his popular talk and ultimately his classic, long-form blog post.

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Research Software Feedback Software Analytic Tools Customer Communications 192

Usersnap

FEBRUARY 6, 2021

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Business of Software Conference

SEPTEMBER 20, 2023

Your app makes me fat, Kathy Sierra , July 24, 2013 Kathy Sierra’s blog is sadly no longer live but this is one of a number of posts that underlines why she is THE BEST. Researchers were astonished by a pile of experiments that led to one bizarre conclusion: Willpower and cognitive processing draw from the same pool of resources.

Research Software 52

Research Software User Testing Customer Experience Branding 52

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. They interview customers , run usability tests, and conduct A/B tests. Last May, I spoke at the Front conference in Salt Lake City. 9:16] Continuous Customer Interviews. [20:12]

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Product Research User Testing Data Visualization Research Software 214

Userpilot

OCTOBER 15, 2021

In this blog post, I'll take you through the different types of product launch announcement emails, the product launch email sequence best practices to keep in mind throughout the process, and some fantastic real-life examples to inspire you in your own campaign. Just do a bit of research. Not sure where to start? No worries!

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Feedback Software Research Software Product launches User Testing 98

Userpilot

JULY 31, 2023

Day-to-day tasks include conducting market research , defining buyer personas , creating a clear value proposition, collaborating with the product team on big launches , gathering feedback , and focusing on account expansion & customer success.

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

ProductPlan

OCTOBER 1, 2020

From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). For a unique fast track to learning and inspiration, however, conferences cannot be beat. Unplugging can be hard. SaaStr Annual.

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Research Software Onboarding KPIs Technical Review Agile 86

Userpilot

SEPTEMBER 14, 2022

Product marketing is responsible for market research, product development, branding, advertising, and pricing. Learn about your customer- who is your target audience? Look back and learn- collect feedback and improve. Market Research. Boosting customer retention. Learn about your customer. Advertising.

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Usersnap

FEBRUARY 6, 2020

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Roy Madden

JUNE 29, 2021

You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. Continuously research relevant keywords opportunities and keep the content team up to date on these findings.

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Analytic Tools Technical Advisors Research Software Data Visualization 133

Department of Product

NOVEMBER 9, 2023

Formless is a startup that believes the future of user input is conversational and they’ve built a new feature which allows product teams to transform their 404 pages into conversational, contextual, help pages which guide users back to what they were originally looking for.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Under 10 Consulting

JANUARY 7, 2020

Qualitative research methods—such as interviews and observation—reveal what you don’t know. Quantitative research methods—such as surveys and experiments—reveal how many. Are those problems urgent to the buyer and important to the user? Are they willing to pay you for a solution? Surveys grab a bunch of data quickly.

Product Research 52

Product Research Research Software User Testing Weak Development Team 52

Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help.

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Inbound Outbound Reporting Tools Customer Experience 211

Userzoom

APRIL 17, 2018

Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. . How do we build an app for multiple use cases?

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Research Software Feedback Software Analytic Tools User Testing 107

Mind the Product

FEBRUARY 20, 2019

2019 promises to continue our run of amazing conferences, with a pre-conference Leadership Forum, even more workshops, more networking events around the conference, and more fun than ever before. Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices.

Research Software 95

Research Software Analytic Tools User Testing Artificial Inteligence 95

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. An approachable best-seller that will expand the way you think about applications of research.

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Books Blog Feedback Software User Testing 80

Intercom, Inc.

MAY 3, 2018

How can we help our users complete their job-to-be-done cheaper, faster or easier? Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. To this day, Rohini continues to cold-call customers.

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User Testing Customer Feedback Data Visualization Customer Experience 195

The Product Manager Coach Blog

SEPTEMBER 5, 2023

When you’re connected, you have a broader spectrum of information to draw from, allowing you to anticipate market shifts, user needs, and potential threats. Every connection you make is a potential solution to a problem you haven’t encountered yet. It includes tech enthusiasts, market researchers, and even end-users.

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Research Software Feedback Software User Testing Product Management 52

The Product Coalition

AUGUST 26, 2019

Photo by Hans Vivek on Unsplash The Mom Test by is one of the best books I have read about customer interviews. If you are a Product Manager or a UX designer or researcher, and you haven’t read it….please They own the problem, you own the solution.” Your product team owns the solution. please just go and read it.

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User Testing Product Research Customer Experience Testing 60

Roy Madden

JANUARY 29, 2021

We are looking for a VP Marketing with a proven track record of driving growth in an early stage B2B SaaS environment. It is a unique opportunity to significantly impact the growth trajectory of an exciting startup that is transforming how 15M+ curious minds research and consume information. Apply for this position.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . We are ready to help you with any design and research challenges you might have. . Momentum design lab.

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Research Software Analytic Tools Feedback Software User Testing 81

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. Product Management in the Product Lifecycle In the initial discovery stage, you can expect to be ideating with your peers and conducting user interviews to validate your ideas. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. By helping our audience—from sales and marketing to engineering and QA—connect with the customer problem, we will drive better outcomes. Meaningful.

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Product Research User Testing Research Software Feedback Software 97

Iteratively Blog

MARCH 15, 2020

They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Check out the latest issue. #2 4 Datacamp.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. For growth marketers, use ad and landing page testing to help product marketing by testing messaging and positioning.

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Product Marketing Technical Review User Testing Marketing 78

Userpilot

JULY 8, 2021

Product management guides the development of a product at the intersection of technology, UX, and business. A product manager usually sits at the intersection of technology, UX, and business and is responsible for representing the voice of the customer. Using relevant tools as a product manager. There’s also a mobile app!

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User Testing Research Software Analytic Tools Feedback Software 87

The Product Coalition

JANUARY 15, 2021

Instead of using tools like Zoom and Skype for occasional work conferences, we use them to catch up with friends, family and colleagues on a constant, daily basis. Tools like Slack are open all the time. The bottom line is, we are all spending more and more of our time using digital products and interacting with software.

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Research Software Product Management Product Manager Product Research 124

Hutwork

MARCH 9, 2018

Few talk about the silent hero that boosts them to the elite level: consuming the written word. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. So do your customers. 6 I hate MVPs.

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Article Feedback Software Research Software User Testing 82

DISQO

JULY 25, 2019

Thanks to advancements in technology, evolving consumer preferences, and the changing needs of a digital marketplace, companies must do the nearly impossible task of breaking free from the status quo. . Insight into thought provoking topics like experimentation and agile approaches to market research. .

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User Testing Product Research Research Software Data Visualization 49

DISQO

JULY 25, 2019

Thanks to advancements in technology, evolving consumer preferences, and the changing needs of a digital marketplace, companies must do the nearly impossible task of breaking free from the status quo. . Insight into thought provoking topics like experimentation and agile approaches to market research. .

User Testing 40

User Testing Product Research Customer Feedback Feedback Loop 40