Intercom, Inc.

SEPTEMBER 28, 2021

In recent years we have increasingly focused on upmarket, enterprise-scale customers. This is a natural evolution for many SaaS tools as they move towards a healthier economic model, as captured in Christoph Janz’s seminal 2014 blog. But one thing is consistent across every product management role – a deep focus on the customer. .

Feedback Software 249

Feedback Software Product Management Product Manager User Testing 249

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Product Management Unpacked

MARCH 5, 2019

Forty-nine percent ( 49%) of product managers said this is their biggest challenge, and when responses are added from enterprise software PMs, this figure jumps up to 62%. That means nearly two-thirds of enterprise product leaders are currently worrying about which product features are needed.

Reporting Tools 176

Reporting Tools Research Software Feedback Software User Testing 176

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Amplitude

NOVEMBER 12, 2019

After understanding specific user personas who might actually need the technology (which frankly, could be very clunky when worn frequently), Google Glass then pivoted towards selling to enterprise customers. that many customers worth profiling are not yet consuming your SaaS product. Middle of the Funnel: Acquire Paying Customers.

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Alchemer Mobile

FEBRUARY 14, 2023

February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. To read Alchemer CEO David Roberts’ blog, click here. First-to-market features drive deeper engagements to increase customer adoption, retention, growth, and advocacy.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Intercom, Inc.

NOVEMBER 4, 2021

Behind every feature launch, every blog post, every book, there they are — creative directors, copywriters, designers, illustrators, and animators with the sole mission to make modern communication between businesses and their customers feel a little bit more personal and human. As I said, they’ve been quite busy. We want to feel trustworthy.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

eG Innovations

MARCH 22, 2022

Beautifully Wrapped Gifts: 8 Delightful Features in eG Enterprise to Improve the User Interface Experience and Enhance Workflows. Our eG Enterprise product management team understands this, and as our customers know, we are always willing to consider even small feature changes to improve usability. the best – just like our UI features.

Enterprise 52

Enterprise Data Visualization Reporting Tools Customer Experience 52

DevelopmentCorporate

JUNE 2, 2025

In this blog post, well break down each key theme of the report and explore its implications not just in raw numbers, but in terms of strategy, maturity, and the evolving value of UX and product research. Leaders who recognize this are betting on research to drive differentiation in a crowded market.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. 4 Tenant self-provisioning.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Enterprise 59

Userpilot

MAY 16, 2023

Your value metrics will be your main price differentiator. Apart from limiting usage, you could also differentiate your plans based on additional features. To put such differentiation in place, you need to segment your users and enable different features and usage limits for each of them. User differentiation in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. eG Enterprise monitors your entire IT landscape – from hardware to application, from network to storage, from virtualization to cloud and containers.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Indicative

OCTOBER 8, 2020

While early innovation around big data took place within large enterprises and e-commerce companies, capabilities are now available to startups, small businesses, and mid-market companies across a range of industries to better understand customers, improve product performance, optimize marketing, and more. freemium to paid subscriptions).

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

The Product Guy

FEBRUARY 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna is an author, enjoys writing blogs and tutorials on anything technology. View the live stream…. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Because still – there are some differentiators that may affect your choice. Walkme is an enterprise onboarding tool that nowadays caters more to the employee onboarding use case. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Amplitude

FEBRUARY 1, 2021

There are bugs to iron out and blog posts to write. Your product positioning should focus on what differentiates your product from those competing products or services. Once you have your target segment, market information, benefits, and competitive differentiation, start working on a positioning document.

Product launches 111

Product launches Strategy User Testing Product Research 111

Userpilot

APRIL 8, 2022

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. Differentiating from the competition. When you’re fighting for a piece of the pie, differentiating yourself from the competition is crucial. This could be: Price.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Intercom, Inc.

JUNE 6, 2019

I stumbled into journalism by starting a blog, writing in English about the French tech scene. So for the most part, we proactively go after mid-market enterprise companies like Segment and Invision. ” For us, we’re very mid-market and enterprise. What prompted that change of career from journalism to SaaS?

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Userpilot

OCTOBER 27, 2021

At its core, WalkMe is an enterprise solution for employee onboarding. Its typical customers are also large, enterprise-level companies with user onboarding needs. Set up basic contextual onboarding to differentiate user experience. Here’s a rundown of some of the most important differentiating factors: Implementation.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

ProductPlan

MAY 7, 2019

Enterprise. Enterprise. Common vision, differentiated objectives. ProductPlan for the Enterprise. Enterprise IT Roadmap. Try it Free. Integrations. Try it Free. Integrations. Roadmaps. / Are North Star Metrics Leading You Astray? The lesson from this post isn’t that metrics, goals or focus areas are bad.

Customer Experience 98

Customer Experience User Testing Weak Development Team Roadmap 98

Userpilot

JULY 20, 2023

LiveAgent for enterprises who need a customized help desk platform that fits their needs. The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Enterprise. As well as unlimited team members, multiple apps, dedicated enterprise infrastructure, and so on. Enterprise plan.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

The Product Coalition

FEBRUARY 22, 2023

Additionally, NFTs have a lot of potential use cases that could make a change in how we live our lives, and enterprises can have the opportunity to be game-changers. 'Jack Running a venture based on such a collection also can ease your way into other NFT business models we will see further down the blog.

Research Software 147

Research Software Technical Review Customer Experience User Testing 147

Modus Create

NOVEMBER 15, 2024

Implementing an enterprise AI project involves capital investment and various operating costs that should be evaluated before launching any initiative. At a minimum, enterprise-grade intelligent apps require a data scientist, AI/ML engineer, and MLOps engineer. Have you completed a thorough cost analysis?

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Usersnap

DECEMBER 18, 2024

In this blog, were sharing 10 game-changing changelog examples , actionable tips to level up your release notes, and strategies to get your team (and your boss) saying, Thats brilliant! Generic Descriptions: Vague updates may fail to meet the expectations of enterprise users who require specifics.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Intercom, Inc.

AUGUST 30, 2018

Google Apps covers anything for communication and collaboration – it could be Gmail, Calendar, Drive, Docs, Sheets, Live – both for personal and for enterprise. I didn’t have any enterprise experience until then, and it was something I was really interested in. Then I moved over to Google and ran their Apps team.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. You can hear or read the full interview on the Intercom blog. Rachel now leads marketing at Notion.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

OCTOBER 31, 2023

In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both. Calls might be better if you’re dealing primarily with enterprise clients or a large team, your product is super complex, and you’re aiming for initial growth. But it’s not your only option.

Feedback Software 105

Feedback Software Customer Experience User Testing Customer Feedback 105

eG Innovations

MARCH 5, 2021

How has Citrix technologies changed over the years and how has the eG Enterprise suite evolved as a result? Different types of dashboards and visualizations is one way in which we differentiate our product from others. One of our key differentiators at eG Innovations has been domain expertise. That was very exciting!

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Intercom, Inc.

JANUARY 11, 2023

At the enterprise level, the user is rarely the decision-maker. When trying to sell to enterprise, take into account all the potential users and stakeholders and create a multithread, go-to-market strategy that aligns with the whole business. . Liam: Is it something to be mindful of from the get-go? Francis: Absolutely.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Roadmunk

AUGUST 10, 2017

And for a PM, differentiation becomes more critical. The data you focus on seems to be a key differentiator in SaaS product management. For customers more used to enterprise or custom-built software, they might expect one-off customizations or features they can heavily customize. Switching has become easier. Company: Zuora.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Userpilot

AUGUST 29, 2021

With cross-platform tracking, real-time analytics, powerful behavioral analytics , enterprise-level security measures, and solid customer support, Amplitude Analytics is a powerful analytics solution designed to meet the requirements of modern-day product and growth teams. If you’re a large organization, you can go for the Enterprise plan.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

JULY 6, 2023

Userpilot is a powerful tool that’s more directed to mid-market and enterprise-level companies. The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Enterprise: Custom pricing and usage limits. The enterprise plan starts at $3,600/mo as you get to 10,000 contacts.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

NOVEMBER 22, 2021

Pre-recorded demos are often too generalized to appeal to customers with varying use cases so using live demos alongside trials as a differentiated approach can be well worth the time investment. This is why you often see enterprise software taking the demo route since the buyer and decision-makers aren’t the end-user.

Demo 98

Demo Feedback Software User Testing Customer Experience 98