Productside

APRIL 16, 2025

Clear feedback loops. Theres this misconception that engineers just want to build cool stuff and dont care about what they build. But thats not true. Engineers are more excited when they know what theyre building matters. What engineers want, he explains, is clarity. Clear goals.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

Product Talk

AUGUST 4, 2021

I know many authors who use their blog as a way to test content. But blog analytics (views and shares) don’t track impact. This gave me a great feedback loop to measure the efficacy of my content. I knew I needed more feedback. So I added another feedback loop. I wasn’t willing to hope. Tweet This.

Product Research 299

Product Research Books User Testing Feedback Software 299

Intercom, Inc.

JULY 17, 2019

These include in-app tooltips or UI prompts, links from relevant landing pages or blog posts, drip email campaigns to new or upgrading users, and even conversations with your support team. Create a feedback loop with your support team. By building a feedback loop with your support team.

User Testing 245

User Testing Customer Feedback Customer Experience Product Research 245

Intercom, Inc.

DECEMBER 10, 2019

“By using measurable customer behaviors as a proxy for business results, you create a much faster feedback loop for your R&D teams” Higher-level customer behavior metrics, such as average response time, and business results, such as retention, have many variables impacting on them.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Alchemer Mobile

FEBRUARY 2, 2021

Between the message boards, subreddits, and blogs, chances are you can find your existing online communities directly in your niche. ESTABLISH A FEEDBACK LOOP FOR YOUR APP. For best results, the feedback loop should be built into the app itself, not requiring testers to leave the app to open their email or give you a call.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Lenny Rachitsky

JANUARY 14, 2025

For more, check out her LinkedIn and her blog. The DevEx framework ties developer experience to three key dimensions: cognitive load, feedback loops, and flow. Her background is in developer tools and distributed systems. I’ve yet to come across a software leader who isn’t.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Usersnap

MARCH 24, 2025

Use focus groups to test low-fidelity prototypes and gather qualitative feedback. Customer feedback loops Gather real-time insights before development. With Usersnaps discovery survey templates and real-time, contextual insights, you can effortlessly collect and analyze user feedback at scale.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

Usersnap

NOVEMBER 18, 2024

Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. In this blog, I’ll share some of the best paid and free changelog tools to help your team overcome similar challenges. Integration with product roadmaps and feedback loops.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Usersnap

JUNE 12, 2025

Ant’s Advice on Iteration: Tie each delivery to a clear learning goal Keep the feedback loop alive: user input → iteration → result Don’t isolate discovery folks from the dev crew “Shipping fast is great. How to Deliver Iteratively Without Losing the Big Picture “Iterative” doesn’t mean “make it up as you go.” Then share it.

Product Research 52

Product Research Agile Customer Feedback User Testing 52

The Product Coalition

APRIL 24, 2023

Feedback management means: Collecting feedback Centralizing it from the channels you receive it Analyzing it to draw insights Prioritizing feedback to act on Closing the feedback loop The purpose of feedback repositories is to help PMs with that second piece: centralizing customer feedback.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Johanna Rothman

MARCH 4, 2020

on my other blog.). The team has long feedback loops. We next attacked the feedback loop problems. Build Team Resilience: Shorten Feedback Loops (Part 2). (If you want a deeper dive into resilience, read What’s the Difference Between Resilience and Adaptability ?

Software Review 114

Software Review Product Research Feedback Loop Feedback Software 114

Userpilot

MARCH 29, 2023

Make the most of your smiley face surveys by asking clear and easy-to-understand survey questions , using understandable rating scales, and always closing the feedback loop. Book a demo to learn more about how Userpilot can help you create effective feedback surveys. Use follow-up surveys to close out the feedback loop.

Product Research 98

Product Research User Testing Customer Feedback Feedback Software 98

UserVoice

JULY 31, 2017

If they’re reading blogs on mobile phones and watching webinars on tablets, it’s a safe bet they likely want to use your product on those platforms as well. So try doing things personally; use a screen capture program and narrate how you complete a common task or create a how-to blog post.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

The Product Coalition

AUGUST 3, 2023

In this blog post, we will explore the significance of a product vision, delve into the elements of an effective vision statement, and discuss the steps involved in formulating a solid product strategy. Use this feedback to make continuous improvements, ensuring the product remains relevant and valuable over time.

Vision 148

Vision Product Research User Testing Roadmap 148

Userpilot

NOVEMBER 28, 2022

Compared to automated feedback collection , the manual one is expensive, time-consuming, and has low data accuracy. You can automate feedback collection at different stages of the user journey, close the feedback loop , and trigger personalized experience flows based on user feedback. Qualaroo feedback tool.

User Testing 98

User Testing Feedback Software Customer Feedback Data Visualization 98

The Product Coalition

APRIL 3, 2023

Keep track of the person’s contact information so you can get in touch with them later to ask any questions or close the feedback loop ( Step 8 ). Close the loop with customers Closing the feedback loop means following up with a customer when you built a feature that they asked for. The person making the request.

Feedback Software 155

Feedback Software Customer Feedback User Testing User Friction 155

Johanna Rothman

MARCH 21, 2024

Sure, if a team reduces its feedback loops, the team will learn faster. In addition, more frequent customer and internal feedback can help create a better product. See Shorten Team Feedback Loops with These Three Questions to Increase Throughput for some ideas. That blog is all about adapting to change.)

Agile 111

Agile Software Review Product Research Feedback Loop 111

Userpilot

JUNE 29, 2024

To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop. Plus, the basics of user feedback and why you need to start collecting it in your business. Source: MonkeyLearn. Here are ideas on how to do it.

Customer Feedback 111

Customer Feedback Data Visualization Feedback Software User Testing 111

Userpilot

OCTOBER 13, 2022

Close the feedback loop by acknowledging your users’ feature requests. Always close the feedback loop. Whenever customers send you feedback, they want to know you have considered their voice and you are working on fixing the issue they might have. How customer feedback loop works.

Customer Feedback 98

Customer Feedback Feedback Software User Testing Product Research 98

Userpilot

MARCH 2, 2022

To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. Create feedback loops. You want to introduce a blog to your website, so what? Create feedback loops. Establish feedback loops. Choose OKRs.

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

Intercom, Inc.

FEBRUARY 14, 2018

You’ll get to collaborate with our Support and Sales teams, to get feedback on your work, even working for a day here and there in their teams. This will give you very strong feedback loops on your work, learning how it does or does not provide value from our customers’ point of view.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Userpilot

DECEMBER 22, 2022

First, product teams need to prioritize user feedback to identify opportunities. Finally, it’s important to close the feedback loop and let users know about the changes. Close the feedback loop. Closing the feedback loop is the last stage of the product ideation process. “How Might We?”

Product Research 98

Product Research User Testing Feedback Software Research Software 98

Userpilot

SEPTEMBER 21, 2022

Close the feedback loop and build trust with customers. Create a blog post to detail the new change. Close the feedback loop and build trust with customers. A good way to close the feedback loop is to let customers know the updates/ features they requested have been added successfully.

Feedback Software 98

Feedback Software User Testing Product Research Customer Experience 98

Userpilot

MARCH 31, 2023

Close the feedback loop by letting your customers know what your next step will be. Close the feedback loop Closing the feedback loop means following up with customers after they’ve provided feedback to let them know what you’re doing in response. Running an A/B test in Userpilot.

Product Research 98

Product Research Customer Experience User Testing Customer Feedback 98

Intercom, Inc.

MARCH 14, 2018

As a form of QA, we worked alongside our Content team to dogfood the new feature on our blog and see how it performed in a short period to decide whether it was worthy of release or not. State that you need feedback in order to improve the feature and are building the most impactful solution. Step 5: How to get feedback on your beta.

User Testing 223

User Testing Customer Feedback Data Visualization Feedback Software 223

Userpilot

AUGUST 29, 2022

Act on the data collected through sentiment analysis and close the customer feedback loop by solving the problems. Close the feedback loop and make customers updated. Let’s say you’ve collected customers’ feedback, paid close attention to what they’re saying, and interviewed them one-on-one.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Product Research 98

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. Improving the feedback loop between CS and Product doesn’t have to mean introducing a new software tool. The role of the board is changing.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Userpilot

JULY 4, 2022

Close the feedback loop through personalized announcements after product changes. This approach focuses more on marketing channels like blogs, vlogs, and ebooks to shape the narrative around the brand and push its product. Step 5: Close the customer feedback loop. Postfity’s customer feedback loop.

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Userpilot

FEBRUARY 15, 2023

Once you’ve gotten responses from users, ensure you close the feedback loop by acknowledging the response, acting on the feedback, and informing the user of your actions. This means that you acknowledge and take action after receiving actionable feedback. Customer feedback loop.

Product Research 98

Product Research Feedback Software Data Visualization Analytic Tools 98

Mind the Product

OCTOBER 23, 2018

It’s a whole blog post in itself, but I use the framework below to guide how and when we use user feedback in our process to validate our ideas. So you’ll probably set out, and if you’re measuring yourself correctly and you’ve got good feedback loops in place, you’ll be able to course correct and quickly iterate towards your outcome.

Roadmap 195

Roadmap Development User Testing Feedback Software 195

TechEmpower - Product Management

JULY 31, 2023

Some key slides to check out: The Startup Metrics Religion The Progress is not equal to features (Less is More) Focus on User Experience Measure Conversion; Compare 2+ Options Fast, Frequent Iteration + Feedback Loop Keep it Simple and Actionable What's my business model? Please write us at blog@techempower.com !

Startups 104

Startups Customer Experience Product Research User Testing 104

The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. This blog post maps mental models (now there’s meta for you). That’s how good maps are built: feedback loops created by explorers. Prefer watching your insights? link] Have you ever found yourself sweating bullets staring down a product decision?

Feedback Software 179

Feedback Software Research Software Data Visualization User Testing 179

Userpilot

SEPTEMBER 3, 2022

Use a brand monitoring tool to analyze feedback via brand mentions across all relevant touchpoints and channels. Close the feedback loop by solving customer issues and improving user experiences. Userpilot, Usersnap, and Qualaroo are the 3 best customer feedback analysis tools. What is a customer feedback analysis?

Feedback Software 98

Feedback Software Customer Feedback User Testing Data Visualization 98

Userpilot

JULY 22, 2022

Ask for feedback directly with a mix of in-app microsurveys and a Voice of the Customer Program. Close the customer feedback loop by being transparent about where user feedback is impacting product changes. Now it’s time to close the customer feedback loop with in-app communication.

Feedback Software 98

Feedback Software Analytic Tools User Testing Product Research 98

Intercom, Inc.

APRIL 19, 2018

The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. This was a team value that became to talk, when led to a blog post and ultimately this conversation. We need to take some time to properly define this, and that’s actually where the blog post and everything else came from.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

Agile Velocity

OCTOBER 11, 2023

Look at our Articulating Value Blog. Concurrently, implementing regular feedback loops with stakeholders and other departments guarantees that the portfolio’s direction remains aligned with the business’s needs and any emerging market trends.

Data Visualization 107

Data Visualization Customer Feedback User Testing Product Research 107

Johanna Rothman

SEPTEMBER 13, 2021

I decided that was worth a blog post. For writers, this might be a finished blog post or article. I publish a wide variety of blog posts and books about agility in all forms. The shorter our feedback loops , the faster our users can realize the benefits. Here's how I define and use the terms.

Product Research 98

Product Research User Testing Customer Feedback Feedback Loop 98