Userpilot

NOVEMBER 16, 2022

One great example of B2B marketing automation is growth loops – a self-sustaining approach where users fuel future growth with their outputs. Reduce your costs while scaling your marketing efforts for faster growth. You can automate your growth by using sustainable, compounding growth loops.

Feedback Software 96

Feedback Software Analytic Tools B2B Embedded Analytics 96

The Product Coalition

SEPTEMBER 8, 2022

Its blog and studies have golden advice for enterpreneurs, engineers, and of course, product managers. use it to track organic growth over time, and what pages on your site are most popular. You don’t have to be a data scientist to decipher the results, and most of them are free or have free trials. ahrefs I absolutely love ahrefs.

Data Visualization 135

Data Visualization Analytic Tools Reporting Tools Research Software 135

Userpilot

JUNE 5, 2023

It helps companies identify areas of strength/weakness in their marketing approach and accelerate product growth. For example, self-sustaining growth loops can speed up your acquisition, while contextual upselling drives account expansion in the revenue stage. The growth loop framework.

Analytic Tools 78

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 78

Userpilot

MARCH 2, 2022

Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth.

Feedback Software 104

Feedback Software Onboarding KPIs Reporting Tools Product Research 104

Userpilot

MARCH 23, 2023

In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. Product teams , growth marketers, and customer support teams use NPS surveys to collect quantitative and qualitative feedback on user sentiment. This is called closing the feedback loop.

Product Research 91

Product Research User Testing Feedback Software Customer Feedback 91

Userpilot

AUGUST 23, 2022

In this article, we’ll go over the differences between these two functions and how they work together to improve customer satisfaction and drive business growth. Customer success focuses not just on retaining the customers they have, but also on driving growth via up-selling, cross-selling, and referrals. Conclusion.

Customer Experience 86

Customer Experience Feedback Software Customer Feedback User Testing 86

Userpilot

MAY 2, 2024

It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing. Userpilot is a product growth platform with analytics, feedback, and engagement features. Let’s dive right in! 5-25 times.

Onboarding KPIs 90

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 90

Userpilot

AUGUST 16, 2023

Use loyal users and growth loop strategies to bring in new users. All stages of growth Continuously iterate on your product to make it more habit-forming. Best user retention strategies in the retention playbook to drive SaaS growth The retention playbook looks different depending on where customers are in their journey.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019. The Beginner’s Guide to Product-Led Growth Metrics. Data is key to product growth, but monitoring it isn’t as easy as it used to be.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Brian Balfour

JANUARY 24, 2019

Most launches create an incredible amount of head wind to growing and kills your chances for long term sustainable growth. In this post I will: Break down the four reasons why most product/feature launches hurt growth rather than help it. Those two things provide the solid foundation to layer on growth efforts. Loop repeats.

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

Userpilot

NOVEMBER 28, 2022

Automation is crucial for taking a customer-centric approach to product growth. You can automate feedback collection at different stages of the user journey, close the feedback loop , and trigger personalized experience flows based on user feedback. Close the feedback loop and boost customer satisfaction in a timely manner.

User Testing 93

User Testing Feedback Software Customer Feedback Data Visualization 93

Userpilot

JULY 13, 2023

Are you trying to find out how to measure growth of a company? Growth is the lifeblood of any company, and it is paramount for any SaaS company. Measuring a company’s growth helps you understand how much you progressed and where you stand. What is the company’s growth rate?

Onboarding KPIs 93

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 93

Userpilot

JULY 7, 2021

" these common misconceptions about Product-Led Growth , often perpetuated by PLG fanatics, do both PLG and SaaS more harm than good. No wonder people on LinkedIn are saying "Product-Led Growth is dead" Or should be. I've read on LinkedIn recently that Product-Led Growth…doesn't exist: Now – look.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Data Visualization Messaging 98

Userpilot

SEPTEMBER 5, 2022

As the inflated valuations bubble is bursting, how can SaaS companies navigate growth despite the budget cuts? How to achieve growth more sustainably despite funding squeezes? Join us on the “SaaS Growth and Funding in the Times of Downturn – VC Perspective” live panel at this year’s Product Drive and find out!

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Intercom, Inc.

DECEMBER 10, 2019

In some ways, this discussion is more relevant to product teams, and product-led companies, than for growth teams, who are by definition focused on outcomes. In addition, business metrics tend to be lagging indicators, which means that the feedback loop from testing to learning is often too slow to be of practical use to a team.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Valerian Tech

JULY 27, 2023

In this blog post, we will provide a practical guide to implementing agile methodologies, explaining their key principles, highlighting the advantages they offer, and offering tips for successfully adopting agile practices. This iterative feedback loop ensures that the end product meets customer expectations and delivers value.

Agile 52

Agile Feedback Software Product Research Customer Feedback 52

The Product Coalition

JULY 2, 2023

Give you the theory but deal with reality and the real challenges that come with it in everything we do — our courses, the CPO Bootcamp , strategic consulting , and this blog. It’s About Business, Not About Usage As I wrote in my disambiguation guide for product-led growth , the product is a means to an end.

User Testing 108

User Testing Customer Experience Product Strategy UX 108

The Product Manager Coach Blog

SEPTEMBER 5, 2023

Networking ensures you’re always in the loop. Personal Growth Beyond the professional sphere, networking enriches you as an individual. It’s about personal growth. Check out my blog post about my favorite PM groups. It’s about mutual growth. In product management, the learning never stops.

Research Software 52

Research Software Feedback Software User Testing Product Management 52

Gainsight

APRIL 21, 2022

If your company has its eye on the sacred hypergrowth status and you are investing in product-led growth, Gainsight has good news for you. We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. 5 Tips for Building a Best-in-Class Product-Led Growth Strategy. Product Led Growth.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Userpilot

JULY 29, 2021

Let's look at 5 customer engagement solutions you can set up today and drive growth right off the bat. The best customer engagement solutions include custom onboarding experiences , gamification , in-app guides , contextual communication, and feedback loops. Higher customer retention. Lower churn. Source: Kommunicate.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

AUGUST 26, 2022

Use this information to determine the direction of your product’s growth by accentuating what customers like about it and hiding what they don’t. Close the feedback loop in the most professional way possible despite negative feedback. User feedback is a two-way process: close the feedback loop.

Feedback Software 85

Feedback Software Customer Feedback User Testing Analytic Tools 85

ProductPlan

FEBRUARY 3, 2022

For example, Mind the Product calls product ops the “ backbone of product-led growth ” and describes it as follows: “Product ops is ultimately responsible for ensuring product teams are held accountable to their outcomes and ensuring the product organization is set up to scale consistently and with low friction.”

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Growth Product Manager. Growth Product Manager. Growth PMs, as the title itself explains very clearly, are heavily focused on the product’s growth strategy.

Research Software 96

Research Software Analytic Tools Feedback Software Product Research 96

Userpilot

SEPTEMBER 12, 2022

Collect active and passive feedback from your app, implement it, and communicate it to close the feedback loop. Customer delight is not one growth metric you can track using a product analytics tool. That’s why collecting feedback is useless if you don’t close the feedback loop. The customer feedback loop explained.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience User Testing 97

Userpilot

AUGUST 29, 2022

Act on the data collected through sentiment analysis and close the customer feedback loop by solving the problems. Userpilot is a comprehensive product growth platform that includes sentiment analysis tools, code-free. Close the feedback loop and make customers updated. Customer Feedback Loop.

Feedback Software 90

Feedback Software Customer Experience Customer Feedback Product Research 90

Userpilot

JULY 30, 2023

While it’s important to acquire new customers for growth, retaining existing customers is imperative to ensure long-term success. Both acquisition and retention costs help drive business growth. Both metrics help drive business growth , making it crucial for you to understand how they differ. Onboarding experience survey.

Customer Experience 89

Customer Experience Customer Feedback User Testing Data Visualization 89

Userpilot

MAY 22, 2023

You should use it to meet and exceed customer expectations to increase customer satisfaction and retention and boost revenue growth. Customer feedback data at various touchpoints and later close the feedback loop by analyzing feedback and taking action. Customer feedback loop. Let’s start! Create CSAT surveys in Userpilot.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Product Research 82

Userpilot

JUNE 17, 2022

Let’s help you find the differences so you can choose the most relevant one to maximize customer retention and boost your SaaS growth. Keep feedback loops to perfect your OKR framework. They challenge teams to innovate and expand the company’s abilities, which creates more growth opportunities.

Feedback Software 52

Feedback Software Product Research Customer Feedback Reporting Tools 52

Userpilot

AUGUST 5, 2023

Are your NPS passives holding your product or service’s growth back? Let’s look at some best practices to turn NPS passive into promoters to drive business growth. You should close the feedback loop by acknowledging customer feedback and taking appropriate actions to address their concerns or suggestions.

Data Visualization 95

Data Visualization Feedback Software Product Research Analytic Tools 95

Userpilot

JULY 26, 2021

It’s because of something called product-led growth (or product growth for short.). It’s how companies like Slack, Notion, Calendly, and Loom have achieved such viral growth. Product growth specifically makes the product available for free. What is product growth? They use their product as the selling point.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Amplitude

OCTOBER 9, 2018

In today’s fiercely competitive age of product, efficient growth of engaged, happy users is the Holy Grail of product development. Growth can no longer be an afterthought or solely the responsibility of marketing. And as channels get saturated, ‘growth hacks’ no longer cut it. 4 Building Blocks of Systematic Growth.

Engineering 102

Engineering Reporting Tools Analytic Tools Data Visualization 102

Userpilot

NOVEMBER 28, 2022

Properly implemented, push notifications are a great way to create engagement loops that keep users hooked to your product. The average churn rate for SaaS is around 5-7% per annum (it can be more or less, depending on how you calculate your churn rate and where you are on the growth curve). Use push notifications.

Feedback Software 95

Feedback Software Analytic Tools User Friction Customer Feedback 95

Usersnap

JANUARY 26, 2022

Why visual communication in customer support was essential Don’t underestimate closing feedback loops Entering early majority in less than one year Tango’s team values and superpower The value of customer feedback ??from We believe these insights are fertilizers for our growth.” Annie Ng, Growth @ Tango. So what’s next?

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? Here we’ll break down four types of user analysis that inform product roadmaps and drive product growth from different perspectives. Don’t forget to close the feedback loop. Want to get started with collecting customer insights to fuel product growth?

Customer Feedback 96

Customer Feedback Data Visualization User Testing Analytic Tools 96

Gainsight

JANUARY 18, 2021

We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Why This Global Disruption Is A Catalyst To Product-Led Growth. How Product Teams Can use Their Community To Close The Customer Feedback Loop. HubSpot CEO ( Watch the webinar recording or read the blog summary ).

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

MARCH 29, 2023

This article covers: What NPS is about Why you should collect it to power your eCommerce growth How to use and analyze the data to get more customers Factors affecting your NPS and what to do about it TL;DR NPS eCommerce measures customer loyalty and directly indicates their willingness to buy from your online store again.

Product Research 75

Product Research Customer Feedback Customer Experience Onboarding KPIs 75

Userpilot

AUGUST 20, 2022

Act on the data you get and close the feedback loop. Collect customer feedback but also close the feedback loop. Collecting feedback does nothing if you don’t close the feedback loop. Finally, announce a new feature that solves that problem to close the loop. Reserve upsells for when the customer really needs them.

Feedback Software 91

Feedback Software Customer Experience Customer Feedback User Testing 91