Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?

User Testing 85

User Testing Customer Experience Customer Feedback Certifications 85

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. The good news is that you don’t have to look very far to uncover an enriching learning opportunity. We’ve scoured the certification landscape.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

The Product Cafe

JANUARY 18, 2024

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. ☕ Thanks for reading Product Café Newsletter ☕️! They're all about bringing out the best in you.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. SQL : Used for data management and manipulation.

Technical Review 133

Technical Review Product Management Product Manager Software Review 133

The Product Coalition

DECEMBER 29, 2020

We’re here to teach you important skills and methodologies for Product Management, and having good mental health is as important an asset to any PM as data skills and tech knowhow. If you can’t take care of yourself, you can’t take care of your teams. What if my product isn’t good enough?”

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? What skills and experience should you highlight? What mistakes should you avoid when writing your resume? Previous experience in a product manager role is the biggest asset and should be displayed adequately.

Data Visualization 88

Data Visualization Analytic Tools Technical Advisors User Testing 88

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

The Product Coalition

MARCH 7, 2023

For a few years now, I’ve been using a question in interviews with product managers where I ask the candidate to select one of the four types of product manager. The product manager types I say are the empath, the visionary, the builder, and the data driven. They have high EQ and are great communicators.

Product Management 88

Product Management Product Manager Data Visualization Customer Feedback 88

The Product Coalition

MARCH 16, 2021

User stories are an important part of product development, which means they’re something that any product manager worth their salt needs to master! You might have seen user stories in their most common formula: But that’s not the full story. Here’s everything you need to know about agile user stories for product managers.

User Testing 114

User Testing Agile Customer Experience Certifications 114

The Accidental Product Manager

FEBRUARY 7, 2022

Cosmetic product managers are going after millennials Image Credit: Albert Lugosi. You would think that a business as well established as the cosmetic business would not see a lot of disruption. I mean, customers try products, select the ones that they like, and that’s the end of the story, right?

Branding 123

Branding Product Management Product Manager Reporting Tools 123

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 90

Analytic Tools Data Visualization Research Software Feedback Software 90

CardBoard

AUGUST 24, 2023

If you’ve landed here, chances are you’re curious about what Product Operations, or Product Ops, is all about. Maybe you’re considering a career in this field, or perhaps you’re a business leader wondering if your organization could benefit from a dedicated Product Ops team.

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

Product Management University

JUNE 22, 2020

You learn new skills in small increments at the exact time you need them. The training content is available wherever and whenever you need it. Superior retention from applying new learnings to real-world situations right then and there. Immediate application of new skills gives you faster results.

Customer Experience 130

Customer Experience Product Marketing Marketing User Testing 130

The Product Coalition

JULY 2, 2020

The Product <> Design relationship is one of the most important when it comes to building products without friction. For a smooth journey together, you need to know how to get along and play nicely! Is a Product Manager not some kind of designer? Is a Product Manager not some kind of designer?

Weak Development Team 142

Weak Development Team Product Management Product Manager Data Visualization 142

The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. It’s getting inside your interviewer’s mind, and understanding why they’re asking you these questions, and what they want to know. How do you stay user-focused? How do you stay user-focused? Behind the Questions… 1.

Weak Development Team 156

Weak Development Team User Testing Product Management Product Manager 156

Userpilot

JANUARY 14, 2023

Examining the right customer education examples can help you improve your customer education program and the overall customer experience. As customer expectations continue to soar, a solid customer education program helps you stand out from the competition. What is a customer education program?

Customer Experience 94

Customer Experience Feedback Software Education Customer Feedback 94

The Product Coalition

DECEMBER 11, 2020

It’s a lesson that all product people need to learn; you can have all the ingredients for a successful product and still fall flat on your face. While there’s no joy in watching a well-intentioned product fail, it’s important to examine why a seemingly sure-fire recipe for success still managed to be dead on arrival.

Reporting Tools 146

Reporting Tools Download Certifications User Testing 146

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. Look at how many browser tabs you have open right now for things you still want to read! 10 Great Questions Product Managers Should Ask Customers. 4 Key Responsibilities of Outstanding Product Managers.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? What Does ‘Product Ops’ Mean?

Product Research 148

Product Research Data Visualization User Testing Research Software 148

The Product Coalition

JANUARY 15, 2021

Good Product Managers make decisions based on the world as it is today. Great Product Managers make decisions based on how the world is going to be tomorrow. Product Proliferation: The number of products that have inserted themselves into every aspect of our lives has increased drastically.

Research Software 124

Research Software Product Management Product Manager Product Research 124

Mind the Product

SEPTEMBER 19, 2019

I’ve been building digital products for nearly a decade now. A few weeks ago, a friend messaged me for advice on becoming a product manager. Truth be told, I’ve never done a product-specific one. If you choose a training course then Mind The Product runs workshops led by industry experts.

Feedback Software 103

Feedback Software Product Management Product Manager User Testing 103

The Product Coalition

SEPTEMBER 17, 2020

You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. While you won’t be expected to know everything about product design (otherwise you’d be a designer, right?) there are at least a couple of key things you should have a solid grasp on.

UX 152

UX User Testing Product Research Research Software 152

The Product HQ

FEBRUARY 1, 2023

Product management is an experience-heavy field that requires years of experience and knowledge of new product development , product launches, project management, and even things like a digital marketing strategy. The trick is to compile all that experience and knowledge into one product marketing manager resume.

Product Marketing 52

Product Marketing Marketing Management Management 52

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service.

Analytic Tools 87

Analytic Tools Feedback Software Customer Experience User Testing 87

Userpilot

MAY 28, 2021

In order to ensure our information security measures are of the highest standard – we have been audited by Barr Advisory, and awarded the SOC 2 Type II certificate. In order to ensure our information security measures are of the highest standard – we have been audited by Barr Advisory, and awarded the SOC 2 Type II certificate.

Reporting Tools 54

Reporting Tools Information Data Visualization Certifications 54

The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.

Data Visualization 102

Data Visualization Analytic Tools Research Software User Testing 102

BrainStation Product Management

DECEMBER 13, 2018

Product Managers are often referred to as “mini-CEOs” of products – in other words, the people who steer a product’s lifecycle from ideation to launch and beyond. A product management certificate is worth it, and many Product Managers (or aspiring Product Managers) are enrolling in certification programs.

Certifications 59

Certifications Reporting Tools Product Management Product Manager 59

Gainsight

OCTOBER 17, 2023

Manage more accounts. Drive product engagement through the roof. Here’s the thing: The economic headwinds and premium on efficiency mean company leadership is asking Customer Success Managers (CSMs) and other customer-facing teams to do more with less. You don’t need a blank check to get your customer academy off the ground.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

Mind the Product

SEPTEMBER 19, 2019

I’ve been building digital products for nearly a decade now. A few weeks ago, a friend messaged me for advice on becoming a product manager. Truth be told, I’ve never done a product-specific one. If you choose a training course then Mind The Product runs workshops led by industry experts.

Feedback Software 80

Feedback Software Product Management Product Manager User Testing 80

The Product Coalition

JULY 10, 2020

The product game has certainly changed over the last few years. Technology used to be such a novelty, back when phones still have keypads and if your video game stopped working you had to blow on the cartridge. Product Design has taken off in a way that no one could have predicted. So what does this mean for Product Managers?

Product Research 98

Product Research User Testing Customer Experience Research Software 98

The Product Coalition

JUNE 17, 2020

The Importance of Data-Driven Product Managers If you don’t have a background in data science, managing data as a product manager can seem like a daunting task. But it’s something you absolutely need to wrap your head around. Determining what a DAU is will depend entirely on your product.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Management Product Manager 98

The Product Coalition

AUGUST 25, 2020

One of the most common questions aspiring Product Managers have before they take the leap is “ do I need to know how to code ?” One of the biggest myths surrounding the product industry is that, because it’s a role within the tech industry, that you need to have deep technical knowledge and coding abilities.

Analytic Tools 113

Analytic Tools User Testing Product Research Certifications 113

The Product Coalition

AUGUST 12, 2020

Yes this does relate to Product Management, bear with me!) Essentially, ‘north star’ is shorthand for what guides you when you’re lost. Product Management involves so many different things, it can be easy to get sidetracked and forget just what it is you’re trying to do! What Does ‘North Star’ Mean in Product?

User Testing 92

User Testing Research Software Product Research Customer Experience 92

Userpilot

NOVEMBER 20, 2022

Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to. Conversion rates increase when you make yourself more available to your customers. Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback.

Customer Experience 95

Customer Experience Feedback Software Analytic Tools User Testing 95

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

While it won’t be the same as seeing you in person, we are excited about bringing you the TIBCO NOW Connected Experience, taking place on September 22-24. Choose from several registration options, including a no-cost package, for an event that works best for you. Leveraging data virtualization may be the right solution.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. During onboarding, you have the opportunity to make a lasting impression on your customers.

Analytic Tools 93

Analytic Tools Feedback Software Customer Experience Data Visualization 93

The Product Coalition

FEBRUARY 15, 2019

Source: Blog The core of a product manager’s job revolves around metrics. What distinguishes great product managers from the rest is their ability to pay heed to the right metrics at the right stage of AARRR (more popularly known as pirate metrics¹). Returning customers?—?customers It is free.

Data Visualization 75

Data Visualization Analytic Tools User Friction Customer Feedback 75