Product Talk

SEPTEMBER 21, 2022

Most product teams still aren’t managed by outcomes , talking to customers regularly , or testing their assumptions (or even testing their ideas). And by email—simply copy and paste the following message: Hi friends and colleagues, I just participated in the Continuous Discovery Habits Benchmark Survey. your name here].

Product Research 138

Product Research User Testing Testing Naming 138

UX Planet

FEBRUARY 7, 2024

The scope of experience goes way beyond a single blog, website or application. So, here’s lesson number one — using personal pronouns such as ‘you’ or addressing the user by their name lends the user a feeling of belonging and familiarity. And, the tried and tested method of creating iteratively works for content as well.

UX 98

UX Feedback Software User Testing Systems Review 98

Userpilot

FEBRUARY 26, 2024

A/B and multivariate testing are experimentation techniques you can use to validate funnel changes before implementing them for all users. Thanks to them, SaaS companies can better tailor their messaging and differentiate based on the preferences of various prospect segments at different funnel stages. It gets even better.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Research Software 90

Intercom, Inc.

JULY 31, 2019

53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. They send your leads the exact messages you want them to see based on rules you define. Embed a video message in your chatbot.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Intercom, Inc.

DECEMBER 6, 2019

Not that long ago, the notion that you could send a message straight into the pockets of millions of people, capturing their attention at the touch of a button, would have sounded like the stuff of a marketer’s dreams – but that’s exactly what push notifications offer. Types of messages that provide value. Behavior-based messages.

User Testing 138

User Testing Marketing Customer Experience Data Visualization 138

Userpilot

MAY 17, 2022

A product announcement is a message used to communicate an update to both existing and potential customers on a product launch or new feature. A/B test your announcements to determine what works best for activation and conversion. Get a Userpilot demo and build in-app launch messages without having to code.

Research Software 92

Research Software Onboarding KPIs Product Research User Testing 92

Userpilot

AUGUST 16, 2022

Marketing testing is a technique used by businesses to evaluate the viability of their strategies before implementing them. Product messaging experiments. However, imagine if you had tested your marketing campaign first. Marketing experiments vs. marketing tests. Select metrics to measure success. Run the experiment.

Research Software 93

Research Software Feedback Software Analytic Tools Customer Experience 93

Business of Software Conference

NOVEMBER 30, 2018

I’ve changed some details – removed name of company and support guy and for the record, they ended up solving the problem in the end. My name is nice support guy [not his real name] and I’ll be working with you today. While I read over your message, is there anything else you’d like to add?

Blog 40

Blog User Testing Customer Feedback Customer Experience 40

Userpilot

OCTOBER 1, 2022

Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Split users into multiple user segments and create dedicated in-app messaging to personalize the user experience for each segment. For example, when you send a message to a friend on WhatsApp.

Customer Experience 95

Customer Experience User Testing User Experience Customer Feedback 95

Userpilot

MARCH 23, 2023

In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. Run A/B tests of your surveys to see which ones get better responses. You can also replace your product’s name with a feature to collect feature-specific feedback.

Product Research 84

Product Research User Testing Feedback Software Customer Feedback 84

Userpilot

JULY 27, 2022

For the growth phase, marketing should gear towards accelerating demand and profit growth through constant innovation, proper pricing, and proper messaging. Named after the Boston Consulting Group, the BCG Matrix is a model that classes a product according to its growth rate and market share. Buffer’s fake door test.

User Testing 90

User Testing Feedback Software Analytic Tools Research Software 90

Userpilot

JANUARY 8, 2024

You can also implement A/B testing to see what resonates better with your audience. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

Userpilot

DECEMBER 8, 2022

Help customers experience value with minimum viable onboarding and use in-app messaging to gradually reveal new functionality to keep them engaged. Lots of big-name companies have had products in their portfolios that never failed big time. How to fix: test product-market fit and iterate. This is not limited to start-ups.

Feedback Software 94

Feedback Software Research Software User Testing Analytic Tools 94

Userpilot

APRIL 19, 2022

Upselling for SaaS requires engaging with your users at the right moment with the right in-app message. If you are looking to increase the customer lifetime value by using upselling , you should look at automating in-app messages to communicate value at the right time. It’s NOT as simple as: “Hey, you bought this product.

Analytic Tools 88

Analytic Tools Onboarding KPIs User Testing Customer Experience 88

Userpilot

OCTOBER 6, 2023

Now, we brought a six-step process to build a B2B marketing funnel that fits your business, and it involves: Set clear goals and business objectives using a tried-and-tested goal-setting framework like SMART. So, book a Userpilot demo if you want to trigger in-app messages and fuel your marketing funnel. Userpilot ’s blog.

B2B 97

B2B Analytic Tools Feedback Software Data Visualization 97

Usersnap

JULY 3, 2023

In this blog post, we will be answering this question from different viewpoints. Android offers quick, simple bug reporting directly from (test) user to developer. No error message is displayed. This is because the developers must be informed of the problem and how it appears to begin the testing procedure. What is a bug?

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

JANUARY 30, 2019

Dogfooding our own bots is not just a way for us to gain product knowledge or test new functionality. On our demo page, the bot triggers immediately and gathers the person’s company name, email address and personal name. Maybe you wonder if we practice what we preach ??. The Custom Bot on our pricing page.

User Testing 117

User Testing Webinar Inbound Customer Experience 117

Userpilot

APRIL 12, 2023

To test the changes to your strategy and techniques, run A/B tests. Onboarding checklists and in-app messages will help you onboard your users and help them develop the right level of competence. You can then implement it with in-app messages , checklists, interactive walkthroughs , and a resource center.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Feedback 98

Userpilot

DECEMBER 23, 2020

We’ve interviewed several prominent names in the industry, including the CEO of Product School, Carlos Gonzalez de Villaumbrosia; Andrea Saez, Head of Product Growth and Education at ProdPad; Gen Furukawa, Co-Founder at Prehook; Natália Kimli? Kontentino’s success message built in Userpilot – talk to us if you want one like that!

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Userpilot

APRIL 7, 2022

A welcome page has two critical aims: to relay a welcome message which shows users they are using the right product and to boost engagement (and therefore product activation ). There are three things to think about that help get your welcome message across: not leaving any of the empty states ’empty’ (i.e.

Customer Experience 95

Customer Experience Data Visualization User Testing Product Research 95

Userpilot

AUGUST 2, 2023

Perform A/B testing to see which subject lines and messaging improves metrics. Mailgun can help you store and customize HTML email templates to test different email designs for performance. You can also run A/B testing to see what types of subject lines get opened more by your customers. Let’s explore them in more detail.

Data Visualization 84

Data Visualization Analytic Tools Customer Experience User Testing 84

The Product Cafe

SEPTEMBER 12, 2023

As someone who avidly follows numerous product coaches on LinkedIn and their insightful blogs, I can tell you - the most captivating ones have their unique sparkle! A strong LinkedIn profile, some great feedback, and a clear message can work wonders. 💬Build Trust with Quick Responses Become a name clients can trust.

User Testing 52

User Testing Customer Feedback Product Research Feedback Software 52

Mind the Product

JANUARY 23, 2020

Needless to say, the way we test, build, market, and iterate on our products is different in an influencer-driven world. 33% of millennials trust a blog review for their purchases. Only about 1% of millennials trust adverts, yet 33% of them are willing to trust a blog review for their purchases, according to Big Commerce.

User Testing 130

User Testing Marketing Reporting Tools Product Research 130

Userpilot

JANUARY 26, 2023

Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better. It also requires continuous product discovery, user testing , and building diverse teams to name just a few. The only way to check that is by testing the product with real users.

Product Research 93

Product Research Feedback Software Research Software User Testing 93

Amplitude

AUGUST 18, 2020

We’ll show you three ways you can leverage conversion analysis on your shopping cart, landing pages, and blog posts. Three common areas for conversion analysis include the shopping cart, landing page, and blog post. Here are three common ways to test and optimize your shopping cart: 1. Test shipping cost variations.

Customer Experience 52

Customer Experience User Testing Download Blog 52

Amplitude

AUGUST 18, 2020

We’ll show you three ways you can leverage conversion analysis on your shopping cart, landing pages, and blog posts. Three common areas for conversion analysis include the shopping cart, landing page, and blog post. Here are three common ways to test and optimize your shopping cart: 1. Test shipping cost variations.

Customer Experience 52

Customer Experience User Testing Download Blog 52

Userpilot

MARCH 9, 2023

Product-market fit can also help with your positioning and messaging. Learning the voice of the customer can inspire your product messaging. This information will tell you if your positioning and messaging fit the market. Product-market fit can provide you with the answer to which direction you should go first.

User Testing 90

User Testing Product Research Product Marketing Customer Feedback 90

Userpilot

JULY 18, 2023

These tools include features like real-time messaging, voice and video calls, and file-sharing. Userpilot – for customer feedback management, and product analytics Userpilot is a product growth platform that offers feedback , analytics , and in-app messaging functionality. Product management software: Slack.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Userpilot

MARCH 14, 2023

You can segment users to trigger feature request surveys , send feature testing invitations, and identify new improvement opportunities. For example, users on a free plan should regularly receive in-app messages on how premium features can help them get more value. Then, you can trigger contextual in-app messages to drive engagement.

Analytic Tools 89

Analytic Tools User Testing Customer Feedback Feedback Software 89

Userpilot

MARCH 16, 2022

’ moment , adoption-based, and features-based to name a few. Showcase the core benefits of your product with in-app messaging. Both are effective ways to communicate with your users about new features, target specific user segments with relevant messages , and get your customers to engage with your product. Test and learn.

Data Visualization 98

Data Visualization Customer Experience User Testing Customer Feedback 98

Userpilot

JUNE 29, 2022

Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. Define your buyer persona and core message. Understanding who this audience is will define your storytelling process and shape both the content and tone of your messaging. Slack NPS survey.

Feedback Software 94

Feedback Software User Friction User Testing Customer Experience 94

Userpilot

NOVEMBER 25, 2022

Use A/B testing to optimize your automated flows. You can trigger targeted product experiences for a specific user segment, send personalized messages to make users return after a week of inactivity, set up an effective onboarding process have to do it in person—and more. Discover the happy path and build a customer journey map.

Feedback Software 92

Feedback Software Customer Experience User Testing Customer Feedback 92

Userpilot

JANUARY 29, 2023

Good product experience involves everything from the product platform to its user interface, product functionality, content strategy, information architecture, and usability testing. All you need to sign up for a free account is your name, email address, company name, and job role. You try to load it up, but it takes too long.

Feedback Software 96

Feedback Software Analytic Tools Customer Experience Data Visualization 96

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Blogs will give you insight into all aspects of product management in easy-to-digest bites. We recommend the blogs from Userpilot , ProductLed Growth , Product Manager HQ, and The Product Folks.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Feedback Software 91

Userpilot

JUNE 12, 2023

With this information, you can adjust your messaging , campaign channels, pricing , and other elements of your strategy. Examples of questions to ask in user persona surveys: What will you be using {product name} for? Examples of market research survey questions include: How much are you willing to pay for [product name]?

Data Visualization 76

Data Visualization Product Research Research Software Analytic Tools 76

Userpilot

AUGUST 10, 2023

Canva has consistent messaging throughout the user journey. Yaakov’s protip: Ensure your product messaging and copy are aligned with what you’re actually providing. Yaakov’s protip: optimize empty states , and fill them with checklists and simple tasks/messages, just like Notion does. Trigger messages contextually.

Onboarding KPIs 74

Onboarding KPIs Customer Experience User Testing User Friction 74

Userpilot

NOVEMBER 29, 2022

You can do this by making the product tour interactive, adding a resource center, gamifying the process, and constant iterations through A/B tests. As the name implies, a tooltip is used for delivering product insights and removing friction with small contextual hints. A/B test different versions of your onboarding flow.

Feedback Software 95

Feedback Software Analytic Tools Research Software Onboarding KPIs 95