Userpilot

JULY 2, 2022

While a price increase announcement can be seen as negative news for your customers, communicating it right will help you ease the tension and retain your customers. The most important thing is to use different channels including in-product communication , email, social media, and website.

User Testing 90

User Testing Feedback Software Customer Experience Customer Feedback 90

Userpilot

MAY 14, 2023

Many options are available, and the information online is not always complete or objective. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website. If you need an in-app tracking tool, your options include dedicated analytics tools or product adoption solutions.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Reporting Tools 90

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

Research Software 93

Research Software Feedback Software Analytic Tools User Testing 93

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com. Pros of Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

JULY 4, 2023

Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc. Userpilot is a great Typeform alternative for SaaS products. SurveyMonkey offers extensive customization and branding options. Userpilot NPS Dashboard.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Embedded Analytics 71

UX Planet

DECEMBER 11, 2023

Inga’s list in particular was the Medium blog post I would reference multiple times a week. The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), I literally cannot express how valuable this compilation was. as of the last month of 2023.

Technical Review 70

Technical Review Certifications Software Review Feedback Software 70

The Product Coalition

OCTOBER 8, 2023

The crypto market is known for its rapid price fluctuations and market sentiment shifts. These feeds provide up-to-the-minute information about prices, trading volumes, and order book data. These algorithms can analyze historical data and identify patterns and trends that can inform future price movements.

Data Visualization 127

Data Visualization Reporting Tools Feedback Software Customer Feedback 127

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. They usually feature engaging elements like responsive content, interactive surveys , and the option to create quizzes. Feature tagging for product usage tracking. Let’s go! Pros of Userpilot. Integrations.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Software Review 92

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. Userpilot is a powerful product analytics and in-app marketing platform for SaaS companies. It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Research Software 85

Usersnap

DECEMBER 10, 2023

It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. Data mismatches occurred, with some users receiving incorrect insurance information or pricing. UseBerry Main features Pricing 12.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 15, 2022

There is no simple answer to this question, as it all depends on your product and your goals. The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language.

Research Software 92

Research Software Analytic Tools Feedback Software Reporting Tools 92

Userpilot

JULY 31, 2023

Tidio shines as the best option for customer communication through AI-powered chat widgets long after your agents have gone home. Zoho Desk proves to be the best option for tracking different customer interactions and requests , featuring multichannel support and AI-powered automation.

Analytic Tools 80

Analytic Tools Feedback Software Reporting Tools Data Visualization 80

Usersnap

FEBRUARY 9, 2024

For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. The market offers a variety of usability testing tools, each varying in price, features, and research methods.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Johanna Rothman

AUGUST 31, 2022

This is why I use options instead of backlogs. I don't have just one product for my business. And I'm not a team working on just one feature set or a product. I always have repeating outcomes, such as “write all 3 newsletters every month,” and “At least one blog post in each blog every week.”

Development 118

Development Workshop Roadmap Systems Review 118

Userpilot

AUGUST 14, 2023

Analyzing user sentiment is an essential step for all product developers and marketers to take. Survey responses can often inform the decisions of product developers and marketers, and responses that don't accurately reflect customer sentiment could lead to wrong decisions. And we are here to help! Ineffective strategies.

Product Research 67

Product Research Data Visualization User Testing Customer Feedback 67

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? Some of the features that you should look for in a knowledge base include a search bar, live chat, multilingual support, feedback & analytics options, 3rd party integrations, etc. But how can you make use of it?

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Data Visualization 88

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. But access to all Appcues features comes at a price. These flows are what you use to create product tours and other in-app communication with users. Is that worth paying for?

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

The Product Coalition

JUNE 10, 2022

Not having clear, concise product categories, subcategories and navigation, is painful for customers. The majority of customers want to see a variety of options in that category so that they can pick one per their budget. Not having a view to see a bucket of options based on their frequent purchases is another hindrance.

Onboarding KPIs 133

Onboarding KPIs Customer Experience User Friction Product Management 133

Userpilot

MARCH 9, 2023

Pendo Free sounds like an attractive option. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Let’s get right to it!

Data Visualization 88

Data Visualization Software Review Analytic Tools Feedback Software 88

Userpilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Here, we have listed a few popular customer segmentation software options and described their pros and cons. This data type involves the NPS score, customer efforts score , feature usage, product adoption , etc.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Reporting Tools 93

Usersnap

SEPTEMBER 1, 2022

It’s almost like social listening directly inside the product; it allows them to identify customer perceptions or trends in real-time and more efficiently respond to them. This type of feedback is essential when it comes to building better products, experiences, and journeys for users. HubSpot’s Service Hub.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Userpilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants. And also how you can improve your product to be more attractive.

Data Visualization 92

Data Visualization Customer Feedback User Friction User Testing 92

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. When it comes to UI patterns (like modals, tooltips, and slideouts), Appcues has four options and Pendo three – compared to Userpilot’s six. Both products occupy the same market: onboarding new users.

Analytic Tools 86

Analytic Tools Feedback Software User Testing Customer Experience 86

Userpilot

JUNE 30, 2023

Luckily, Userpilot’s resource center editor gives you full control and lots of fantastic options to choose from. Localization – displaying information in a user’s native language – is another great option. This information might include product documentation, tutorials, FAQs, and other types of helpful content.

Analytic Tools 90

Analytic Tools Embedded Analytics Data Visualization User Testing 90

The Product Coalition

DECEMBER 31, 2023

As a product leader, your role entails much more than leading the product itself. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry.

User Testing 102

User Testing Workshop B2B Leadership 102

The Product Coalition

OCTOBER 15, 2020

Product Management | Websites Best practices checklist from a Fortune 10 product manager Remember this version of yahoo? This blog is a humble attempt at calling out some of those mistakes and suggesting a few alternatives. In the above example, you could do so by providing a tooltip to view a price breakdown.

Weak Development Team 166

Weak Development Team Customer Experience Research Software User Testing 166

Nulab

AUGUST 25, 2021

from marketing and sales to product development and community building. Analyzing their products and services. Setting your pricing. Spend some time typing your keywords into Google (phrases your users might type to find your products is a good place to start), and list down the companies that pop up.

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Considering target persona, price, and use case (JTBD) – Userpilot has only two contendents to the title “Userpilot alternatives” – Pendo and Appcues. And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. Doesn't support fully interactive product tours. UserGuiding prices. Looking for UserGuiding alternatives?

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 86

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. What is Intercom? Intercom survey.

Data Visualization 76

Data Visualization Product Research Software Review Feedback Software 76

Userpilot

NOVEMBER 19, 2021

Is Appcues worth the price? Appcues is one of the many options available for building onboarding checklists. It’s however not the most affordable option at $879/mo paid annually (its cheaper plan doesn’t include checklists). You can customize the look of your product using brand colors, tone of voice, and fonts. +

Customer Experience 88

Customer Experience Enterprise Dashboard Banking 88

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Usersnap

SEPTEMBER 12, 2023

You either have a million questions that you don’t know how to arrange on your product pricing survey, or your mind is blank and you don’t know where to start. If you are providing more value to your customers, then let your product be appreciated at the price it deserves. What is a pricing survey?

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

SEPTEMBER 5, 2022

A customer success manager (CSM) is responsible for ensuring your customers achieve their desired outcomes while using your product. As a CSM, you must learn how to: Drive user onboarding and product adoption , build relationships with customers and foster loyalty , measure customer success KPIs, and more. Price: Custom pricing.

User Testing 86

User Testing Customer Experience Customer Feedback Certifications 86

Userpilot

APRIL 18, 2023

Finally, keep your response options (especially your scales) consistent to avoid any confusion. It doesn’t confuse the respondent and provides clear business-critical information that helps you improve/tailor your product or service, website, landing page, etc. When crafting your questions, remember to keep them simple and short.

Customer Feedback 86

Customer Feedback Data Visualization Product Research User Testing 86

Userpilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. Let’s get into it!

Analytic Tools 87

Analytic Tools Feedback Software Customer Experience User Testing 87