Product Management University

FEBRUARY 25, 2021

Everything about how your organization builds, markets, sells and onboards customers starts and ends with your products. A team that has the trust of the organization to make the smartest decisions on product direction and investment priorities. William Shakespeare once said, “The Eyes are the window to your soul.” Here’s why.

Product Management 208

Product Management Product Manager User Testing Management 208

Intercom, Inc.

FEBRUARY 1, 2022

Here are five ways that you can get started. . Personalization is the best place to start when it comes to meeting rising customer expectations, as the customer experience is now the most influential factor for customers when doing business online. . The digital landscape has undergone major change since the arrival of COVID-19.

User Testing 118

User Testing Customer Experience Data Visualization Customer Feedback 118

Roy Madden

APRIL 9, 2021

With the Feedly Reddit integration, I really enjoy finding new insights and starting conversations about topics that are key to me. Reddit feeds now belong to my research flow and I can integrate this knowledge into my personal blog and tweets.” That’s why we’re excited to announce the new Reddit integration for Feedly!

Finance 107

Finance Research Software User Testing Customer Feedback 107

The Product Coalition

MAY 3, 2022

In this blog, I’ll talk about the steps that I as a Product Manager at Youtube would take to do this. In my opinion, a higher engagement rate is the priority because a higher engagement from the users would mean that they like the product or the service that they are getting and are coming back to the product. Liking the videos ii.

Reporting Tools 133

Reporting Tools Product Management Product Manager Customer Feedback 133

Roy Madden

OCTOBER 27, 2020

With the Feedly Reddit integration, I really enjoy finding new insights and starting conversations about topics that are key to me. Reddit feeds now belong to my research flow and I can integrate this knowledge into my personal blog and tweets.” But it can also be overwhelming and time-consuming. TRY THE REDDIT INTEGRATION.

User Testing 105

User Testing Research Software Finance Customer Feedback 105

People-First Product Leadership

DECEMBER 4, 2023

In Part 2, we dive into establishing your organization's strategy and goals. If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. Summary of Part 1: The Mission is an ambitious and unchanging statement reflecting the company's purpose.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Product Management University

OCTOBER 4, 2021

But deep technical product expertise is not required to be a top-performing product manager. Those with the strongest market and customer knowledge, or those who convince others they possess that knowledge, are calling the shots on product direction and priorities. As a rule, they have very little if any, quality customer interactions.

Product Management 147

Product Management Product Manager Management Management 147

Intercom, Inc.

JUNE 1, 2018

When we started Intercom the latter was my job. About 50 percent of my time was spent communicating with potential users, whether that was asking them to try Intercom over email, meeting them at conferences, responding to them in blog comments or talking to them on Hacker News. Building an audience. and juggle them continuously.

Startups 201

Startups Feedback Software Marketing Strategy 201

Product Talk

APRIL 8, 2020

Welcome to the latest installment of Product in Practice! For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work.

Product Research 264

Product Research User Testing Research Software Data Visualization 264

Userpilot

FEBRUARY 25, 2024

Here are the top trends to watch out for. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. TL;DR User behavior trends are not the same as consumer behavior trends. Accessibility features are making UX design more inclusive.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Userpilot

DECEMBER 21, 2022

Let’s get started. When you track data closely, you’ll start to see patterns between different users. When you track data closely, you’ll start to see patterns between different users. Key features to look for when shopping around for marketing tools. The best marketing analytics tool for your business needs.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Product Management University

OCTOBER 28, 2019

For as long as I’ve been in the profession, the lack of influence has consistently been one of the top frustrations. Product vision and strategic investment priorities (crafted and presented by product management) would get everyone pumped, including senior executives. We’re willing to follow their lead. The diagnosis is simple.

Positioning 100

Positioning Product Marketing Marketing Product Management 100

Lenny Rachitsky

FEBRUARY 13, 2024

Based on our work with dozens of top companies, we primarily hear: It’s too risky. 👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. What if we annoy users?

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Top 10 Product Experience Blog Posts of 2019.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Iteratively Blog

MARCH 15, 2020

Data Eng Weekly (formerly Hadoop Weekly) brings you the week’s top news in the data engineering ecosystem. Data Elixir is one of the top newsletters in the market sharing the best articles on machine learning, data visualization, analytics, and strategy. Yes, there are too many; more zeros than I can count. Newsletters. #1

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

JUNE 26, 2023

Priority poker is a collaborative game where participants try to reach a consensus on how important the feature is. Priority poker is a collaborative game where participants try to reach a consensus on how important the feature is. They can also help product managers secure key stakeholder buy-in.

Framework 96

Framework Feedback Software Onboarding KPIs User Testing 96

Gainsight

DECEMBER 1, 2022

He’s combined that insight from interviews with the top search firms in SaaS to put together an ultimate guide to growing your CS leadership career. Here are his top five strategies for landing that CS leadership role: 1. As a CS professional , building your company’s brand is already a priority. Build Your Personal Brand.

Customer Feedback 52

Customer Feedback Customer Experience Leadership Branding 52

The Product Coalition

JANUARY 25, 2021

it can happen to you as well; new priorities, new initiatives, and suddenly all of your development resources are moved elsewhere, leaving you with no development budget at all. Managing a product with no development budget can be a product manager’s worst nightmare, but it doesn’t have to be a death sentence for the product.

Product Research 95

Product Research User Testing Customer Experience Reporting Tools 95

The Product Coalition

SEPTEMBER 4, 2020

They all start with a focused strategy. Building a Product Roadmap To start building a Product Roadmap, you’ll need to define the Product Vision, key Business Goals and the initiatives you’ll invest in to get to your goals. Product Management 101 ] Great products are not accidental. Those are things that everyone can understand.

Roadmap 114

Roadmap Development User Testing Product Research 114

The Product Cafe

SEPTEMBER 12, 2023

As someone who avidly follows numerous product coaches on LinkedIn and their insightful blogs, I can tell you - the most captivating ones have their unique sparkle! 💰Financial Game Plan Starting out can be slow, so have a plan to keep your finances in check. Want to kickstart your journey with a distinctive flair?

User Testing 52

User Testing Customer Feedback Product Research Feedback Software 52

Userpilot

OCTOBER 4, 2022

Sustainable growth is the biggest priority for any SaaS business that wants to succeed. Let’s get started. It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. Building compounding growth loops will help get you there.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. When you start to understand the world better, when the whys seem less mysterious, you gain confidence in how you navigate it. This blog post maps mental models (now there’s meta for you). Prefer watching your insights? Executives are pushing urgency. mental models.

Feedback Software 172

Feedback Software Data Visualization Research Software User Testing 172

ProductPlan

NOVEMBER 5, 2021

The faster the user is able to start using the product and begin realizing a product’s intended benefits, the greater the odds that product adoption will be successful and the user will continue using the product long-term. Users might be brand-new to the product or existing users of a product with a new feature update. What Is the Process?

Onboarding KPIs 52

Onboarding KPIs Customer Experience KPI User Testing 52

The Accidental Product Manager

JUNE 20, 2022

Once upon a time that fervor helped build Chick-fil-A into one of the nation’s top fast-food chains over the past decade , and made Popeyes Louisiana Kitchen offering a social-media sensation after its 2019 debut. Burgers are the still top sellers at fast-food restaurants…but breaded-chicken sandwiches have been gaining ground.

Product Management 65

Product Management Product Manager User Testing Management 65

Userpilot

JANUARY 3, 2023

SQL is ready for direct sales follow-up and top-priority engagement, while MQL is not. Contrarily, an SQL is ready for direct sales follow-up and should be given top priority to engage with personally. MQL is a potential customer fit for your business, reviewed by the marketing team. What is a Sales Qualified Lead (SQL)?

User Testing 98

User Testing Feedback Software Research Software Customer Experience 98

Product Talk

NOVEMBER 17, 2021

One of the primary benefits of working in a product trio is we reduce the hand-offs between functional roles. With each hand-off, we lost context and nuance. It was like a game of telephone. With each person, the message got a little more distorted. This means that by the time it gets to the engineers, the message is unrecognizable. Tweet This.

Product Research 222

Product Research User Testing Customer Experience Feedback Software 222

Roy Madden

FEBRUARY 11, 2021

Columbus, OH, USA Started using Feedly: September 2018. Staying on top of various industries and where they are heading takes a lot of time to research and monitor. They started looking for tools that would help consolidate their efforts, parse for relevant information, and share insights. Keeping up with the startup ecosystem.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Mind the Product

JANUARY 10, 2019

And we’re using registration tech honed over the years of use at #mtpcon London so you should experience a smooth and efficient start to your day. And we’re using registration tech honed over the years of use at #mtpcon London so you should experience a smooth and efficient start to your day. Don’t worry! And yes, there will be swag.

User Testing 122

User Testing Customer Experience Product Research Messaging 122

The Product Coalition

FEBRUARY 4, 2020

In our weekly AMA sessions , top Product Managers across the board are asked for how they approach prioritizing features, and how to communicate priorities for stakeholders. The lesser the impact, the further down the priority list the requirement goes! This could be for legal reasons, safety concerns, or business reasons.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Gainsight

JANUARY 13, 2022

Let’s start with a basic overview. That is why we start with this as a top priority in our design process. . A special provision for core standard objects is given, which is explained later in this blog. The actions can happen in the application, through other programs, or offline completely.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Userpilot

JANUARY 23, 2023

A successful customer retention strategy starts with effective communication – the right message to the right audience at the right time. Let’s get started. Those two reasons alone make customer retention a worthwhile priority for SaaS. Marketing segmentation comes in handy here. Creating user segments in Userpilot.

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

Modus Create

JULY 21, 2020

In this blog post, we’ll review why, when, and how organizations should consider adopting Scaled Agile. In this blog post, we’ll review why, when, and how organizations should consider adopting Scaled Agile. To successfully scale Agile in an organization, you have to use a top-down/bottom-up approach. But, what exactly is it?

Agile 134

Agile Data Visualization Reporting Tools Research Software 134

The Product Coalition

MARCH 6, 2019

Just start drawing on a whiteboard or typing on your keyboard. Step 2: Map out alternate sequences and solutions Now that you have a broad understanding of who your users are and what they might want you can start to map out the different ways you might fulfil these jobs. I got lost just trying to write this article.

Customer Experience 60

Customer Experience User Testing Product Research Data Visualization 60

Userpilot

OCTOBER 19, 2022

Website visitors may find your website through an ad or blog post. Every customer boasts a different personality, temperament, experience, priority, and needs. To succeed, product marketers and customer service teams in SaaS must recognize that customer service isn't a one-size-fits-all affair. Let's find out!

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Research Software 98

The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? What does a Product Operations Manager do?

Product Research 148

Product Research Data Visualization User Testing Research Software 148

Userpilot

JULY 5, 2023

14 Tactics to improve customer satisfaction score and drive customer loyalty Let’s look at the top effective 14 tactics that’ll help you understand how to improve customer satisfaction scores and increase customer loyalty. TL;DR Customer satisfaction is the level of happiness your customers have with your product or service.

Customer Satisfaction 98

Customer Satisfaction User Testing Data Visualization Customer Experience 98

Userpilot

DECEMBER 31, 2022

Let’s get started. The top digital analytics tools on the market are Userpilot, Mixpanel, and Google Analytics. In this article, we cover: What digital experience analytics is and why tracking these data points is important? Who benefits from measuring your digital experience? It includes both web analytics and product analytics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98