Good Product Manager

FEBRUARY 7, 2021

Recent Blog Posts. I wrote two posts for the Forrester blog that touch on popular subjects in recent client discussions: Roles and Responsibilities for Product Management and Portfolio Marketing: How Much Do They Matter? : I’ve been behind on posting here (it’s been almost 6 months!)

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Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers. A persuasive leader.

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Books Blog Feedback Software User Testing 80

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

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Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. TL;DR End-user behavior monitoring involves observing how users engage with a product.

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Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. This improves customer experience and increases conversion rates. Userpilot is a product growth platform.

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Research Software Feedback Software User Testing Reporting Tools 93

The Product Coalition

DECEMBER 11, 2023

Tasks such as automated text generation, image synthesis, and video editing are now facilitated by AI, contributing to streamlined workflows and increased productivity. By intelligently examining the interaction patterns, content creators gain valuable insights. Furthermore, AI proves invaluable in the analysis of audience engagement.

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Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction. Act on insights to drive positive sentiment.

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UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. Let’s imagine, for example, that AI would relieve us of the tiring task of transcribing hours of interview recordings or that it would sift through huge data sets and generate insights and visualizations within seconds.

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Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. In this guide, we’re going to show you how to use data analytics to improve the customer experience! What is data analytics for customer experience?

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Data Visualization Customer Experience Analytic Tools Customer Feedback 98

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Start building your marketing conversion funnels but creating all product user personas.

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Analytic Tools Data Visualization Feedback Software Research Software 100

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. What are B2B customer insights?

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Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

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UX Planet

DECEMBER 19, 2023

Qualitative research relies heavily on effective interview techniques to gather rich and insightful data from participants. Interviews provide researchers with the opportunity to delve deep into the thoughts, experiences, and perspectives of individuals, uncovering nuances that quantitative methods may miss.

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Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Discover the critical stages of each funnel and tools that help you gather actionable insights. Create data-driven product roadmaps. Couple findings with other reports to drive deeper insights. Activation funnel.

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Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 95

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. By delving deep into the data and insights about your customers’ preferences, needs, and buying patterns, you can make informed decisions to drive growth and maximize customer satisfaction.

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Userpilot

JANUARY 16, 2024

Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Based on Joel Marsh's popular UX Crash Course blog, covers the fundamentals of UX design in 100 concise, easy-to-digest chapters. Understanding user behavior and how to design for optimal user experience.

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The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. Here are the top complaints distilled from 4,600 G2 product reviews of 140 top SaaS vendors. Lack of relevant insights 55% of SaaS platforms receive complaints about relevancy. This flaw creates a massive opportunity for smart product builders.

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Userpilot

MARCH 17, 2024

This makes it much easier to extract insights from your analysis compared to looking at mere numbers. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Such insights guide your future marketing strategies.

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Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. Read on to learn how to collect and analyze valuable insights, almost on autopilot. Read on to learn how to collect and analyze valuable insights, almost on autopilot.

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The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. To you, the writer, you can still contribute any kind of product management story you wish.

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Userpilot

MAY 1, 2024

Are you planning to build a community for your product but are intimidated by the amount of work needed? Building a community is no walk in the park, but creating a brand community around your product can be easy and even fulfilling as long as you stay focused on your goals.

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Feedback Software Customer Feedback User Testing Customer Experience 60

UX Studio

APRIL 19, 2024

We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these tools.

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Generative AI Research Software Feedback Software Customer Experience 75

Userpilot

OCTOBER 18, 2022

How do you lean on your customer analytics insights to spark faster product growth ? To make continuous improvements, you need to collect customer data, analyze it, and act on the customer insights you gain. The three-step process for getting customer insight. The three-step process for getting customer insight.

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Data Visualization Customer Feedback Analytic Tools User Testing 97

The Product Coalition

OCTOBER 8, 2023

Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.

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Data Visualization Reporting Tools Feedback Software Customer Feedback 129

UX Studio

FEBRUARY 15, 2024

Sure, ChatGPT takes the lead in most conversations regarding AI products, and nearly everyone knows about Midjourney. But we truly believed that other AI products are out there – especially for design and research. Also, we believe it’s crucial to start experimenting with these as soon as possible. Look no further!

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Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? TL;DR Customer feedback is any information gathered about the customer experience with your product or service. TL;DR Customer feedback is any information gathered about the customer experience with your product or service.

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Feedback Software User Testing Customer Feedback Analytic Tools 95

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Read on to uncover product growth insights ! Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage.

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Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

JANUARY 12, 2023

So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics. UBA allows you to personalize user experiences and better understand customer needs. You can also use UBA data to recommend content and products contextually. What is user behavior analytics?

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Analytic Tools Data Visualization Feedback Software Customer Feedback 97

Userpilot

AUGUST 10, 2022

What is customer insight, and why is it essential for SaaS companies? As a product manager, you should collect customer insights to understand how users feel about your products and services. Collecting customer insights helps you deliver best-in-class solutions and improve customer experience.

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Data Visualization Customer Feedback User Testing Customer Experience 97

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

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User Testing Research Software Customer Feedback Feedback Software 95

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. Collecting it helps you understand customer behavior , identify improvement opportunities, and improve customer experience.

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Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Unmet customers’ needs to inform your product roadmap. Hiccups in user experience. What is user analysis?

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Customer Feedback Data Visualization User Testing Analytic Tools 97

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

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Lenny Rachitsky

MARCH 7, 2024

Brought to you by: • WorkOS —The modern API for auth & user identity • Eppo —Run reliable, impactful experiments • OneSchema —Import CSV data 10x faster — Ray (Jiayi) Cao is the global head of product strategy and operations for monetization product at TikTok.

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Strategy Product Strategy Advertising User Testing 84

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. What is Intercom?

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Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. It also helps organizations improve conversion rates and create a positive customer experience leading to higher satisfaction and loyalty.

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