Andrew Chen

NOVEMBER 15, 2021

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. These frameworks are targeted at teams building new products, first and foremost. I hope that’s a good teaser :).

Books 63

Books Research Software Reporting Tools Technical Review 63

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. I could do crazy things like save my home address as ‘home’ and then plot my journey to a fresh destination, filtering by different travel options. And you can keep travelling deeper and deeper into the functionality of a Trello card.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Gainsight

OCTOBER 16, 2018

Servant leadership is the idea that leaders serve their teams rather than teams serving their leaders. Among them: Whenever Nadav, our Director of Enterprise CSM, wants his team members to try out a new motion to help our clients, he performs the motion himself first. That’s not to say leaders on our team don’t make mistakes.

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. But then when you translate that into like competition swimming, I was really terrible, like one of the worst on the team.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. And we’ll also be posting a blog post soon to share some of the summaries from the webinar, so we can always answer questions there as well. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. Over the course of her long tech career she has worked at Yahoo! She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg.

Technical Review 199

Technical Review Weak Development Team Travel Product Research 199

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. But, who should be in charge?

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but 98% of travelers carry their smartphone with them throughout their journey.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

freshtrax

APRIL 18, 2023

Afterwards, he obtained a master’s degree in engineering from Chiba University, specializing in service design utilizing technology. Of course, there are those who struggle or are bewildered, but if they have no other way they often learn and adapt to new technology faster than we think they should.

Research Software 98

Research Software UX Banking Customer Experience 98

The Product Coalition

FEBRUARY 6, 2020

Europe lags behind North America and China in almost all respects, while in China the development of digital marketing is closely intertwined with the active development of e-commerce. At the same time, only 5% of respondents used digital marketing to develop business with the help of existing customers. Develop creative skills.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. The customer success landscape has changed.

Education 52

Education User Testing Customer Experience Research Software 52

eG Innovations

JANUARY 19, 2023

In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it. If any of these devices are underperforming, they may process the ICA traffic slower and this results in increased overall latency. Remote User Guides – Technology itself is not the only answer.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Usersnap

JULY 28, 2022

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. For example, if you are writing a survey about why employees quit poor bosses, it does little good to drag respondents through questions that do not account for their previous answers.

Product Research 59

Product Research Feedback Software Analytic Tools User Testing 59

Userpilot

JULY 29, 2019

You may end up attracting more leads on top of the funnel – but the leads will inevitably be of poor quality and your conversion rates will be dismal. Just look at the Marketing Technology Landscape (Martech) in 2018: Image Source. Image Source. We ‘borrow’ business models, pricing, value proposition, even marketing ideas.

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Usersnap

JULY 27, 2022

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. For example, if you are writing a survey about why employees quit poor bosses, it does little good to drag respondents through questions that do not account for their previous answers.

Product Research 40

Product Research Feedback Software Analytic Tools User Testing 40

Business of Software Conference

SEPTEMBER 3, 2019

The founders just started doing what they loved: Talking tech. They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. We thought ‘Hey we’re on the right trajectory’ and then 2009 came and we thought ‘Oh crap this is going somewhere very bad.’ I did a lot of travel.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Business of Software Conference

JUNE 20, 2019

I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And I told the team keep calm and carry on and you know we can do it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Mixpanel

AUGUST 3, 2023

How can you align foundational goals between teams? How can you align audience engagement goals between teams? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? How can you align retention goals between teams?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

How can you align foundational goals between teams? How can you align audience engagement goals between teams? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? How can you align retention goals between teams?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Mixpanel

AUGUST 3, 2023

How can you align foundational goals between teams? How can you align audience engagement goals between teams? How can you align audience goals between teams? Retain your users How can you develop a customer marketing strategy? How can you align retention goals between teams?

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

The Product Coalition

DECEMBER 11, 2018

Even though product managers are supposed to engage various teams during the day, chances are you are not moving that much. Because a new trend is quickly gaining traction in tech and product management: remote work. Bad news first: the reasons for not working remotely OK, let’s be honest for a second.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60