Gainsight

NOVEMBER 20, 2019

To you this may sound like the tagline of a famous beer commercial , but to us, it’s a core value that we live by every day. In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office.

Books 80

Books Blog Feedback Software User Testing 80

The Product Coalition

APRIL 8, 2024

An article on Product School’s blog claims it may be slightly less than that, but it’s still a significant increase for many technical roles, especially support roles. You’ll also go beyond simple solution-finding to providing additional value. Metric measurement is ongoing. Why is product management an attractive career?

Product Management 110

Product Management Product Manager Customer Experience User Friction 110

Userpilot

FEBRUARY 26, 2024

For each funnel stage, choose relevant metrics. Interest – when the customer starts researching the product to gather more information about its features and benefits, for example, from product-led content like blog posts, tutorial videos , or webinars. Marketing funnel analysis metrics. User persona examplerce: Miro.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

MARCH 6, 2024

Key metrics to track at each stage. There are multiple product and marketing metrics to track at each stage of the funnel. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. This is the main question we explore in the article.

Analytic Tools 104

Analytic Tools Data Visualization Research Software Onboarding KPIs 104

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. To track and optimize these product metrics, you can consider trying Userpilot.

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

MAY 16, 2023

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

DECEMBER 20, 2022

Key awareness stage KPIs are ad clicks, blog post views, and SEO rankings. Key retention stage KPIs are customer retention rate, customer lifetime value , customer satisfaction score, and customer churn rate. This is where you provide continuous value to users, so they stick to your product. They want to try out your product.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. In this blog post, we’ll explore a 5-step product validation framework that can help you validate your product ideas and make informed decisions about which ones are worth pursuing.

User Testing 143

User Testing Feedback Software Product Research Research Software 143

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. However, it isn’t easy to choose the right product metrics from the many SaaS metrics available.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

JULY 13, 2023

In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula. Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Mixpanel

AUGUST 31, 2022

With granular and targeted metrics, you can find where and why customers are staying with your product or service and why they may be leaving. Here are seven key customer retention metrics that you’re going to want to see trend in the right direction in your product analytics. Time to value moments. Customer retention rate.

Data Visualization 109

Data Visualization Customer Feedback Customer Experience User Testing 109

Mixpanel

JULY 8, 2022

Being able to easily capture and visualize growth metrics also supported May’s pitch to investors during Q2 2022, helping the app secure $3.3 Now we have dashboards measuring metrics like conversion, user growth, and stickiness,” said May Co-Founder Antoine Creuzet. account registration) and one key value moment event (ex.

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

Userpilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. In this article, we dived into 13 important adoption metrics to measure. TL;DR Product adoption occurs when new users understand the value of your product and begin using it as intended. What is time-to-value?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Product Research 98

Gocious Blog

APRIL 9, 2024

The value that dynamic roadmaps deliver will depend on how product teams manage those roadmaps. Making regular updates and tracking key performance metrics (KPIs) is key to ensuring success across the entire product portfolio.

Roadmap 82

Roadmap Leadership Development Management 82

Andrew Chen

FEBRUARY 26, 2024

What value can you add as someone who’s just moved to the area and is starting in tech? In my case, I was very interested in the state of the art on growing users, metrics, network effects, and marketing. Why blogging/writing is so helpful In the first year, I learned the importance of writing things down. Thank you!)

User Testing 123

User Testing Customer Experience Blog Events 123

Userpilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? In this article, we’ll explore how to measure product adoption and twelve key metrics that can provide valuable insights into product adoption. Tracking these metrics is easiest with a digital adoption and product analytics tool. What is product adoption?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 98

Userpilot

AUGUST 9, 2023

In this article, we’ll cover how to calculate retention rate, other key customer retention metrics, and how you can improve your retention rates. Other important customer retention metrics are revenue churn rate, Net Promoter Score , repeat purchase rate, and customer lifetime value. What is customer retention rate?

Customer Feedback 98

Customer Feedback Customer Experience User Testing Analytic Tools 98

Userpilot

FEBRUARY 25, 2024

They might visit your website, read blog posts , or check review platforms to learn more about what you offer. You can also track metrics such as time to convert and duration of engagement, enabling you to extract deeper experience insights and lower your time to value. They were able to bring about a 37.5%

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 31, 2023

What user onboarding metrics should you track if you want to evaluate your onboarding processes? It should be able to make users understand your product’s value so that they continue using it by investing their money. Tracking the metrics helps you improve your onboarding process and retain more customers.

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Data Visualization Embedded Analytics 97

The Product Coalition

MAY 3, 2022

In this blog, I’ll talk about the steps that I as a Product Manager at Youtube would take to do this. Deciding on a specific goal as a success metric Here, I could go for either an engagement metric or a revenue metric. It is easy to forget about creators but they form an important part of this metric too.

Reporting Tools 132

Reporting Tools Product Management Product Manager Customer Feedback 132

Userpilot

JANUARY 19, 2023

Do you want to measure your product’s success using quantitative metrics? You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. What are quantitative metrics? How do they differ?

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. Lifetime value determines revenue potential from each customer.

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 97

Mixpanel

JULY 8, 2022

When you open Mixpanel, you may have an overarching idea of the metrics you need to measure. To take the guesswork out of measuring the right metrics, today we released the Company KPIs Dashboard template—nine out-of-the-box, fully customizable reports that make it easy for anyone to measure engagement, retention, and growth metrics.

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

Userpilot

OCTOBER 29, 2023

The metric is also used to predict customer churn. A premium (reverse) trial is another method to increase customer perceived value. Make sure your marketing copy communicates your value proposition clearly. Unless customers’ perception of the product value changes. You can do it by fixing bugs and adding new features.

Research Software 105

Research Software Feedback Software Analytic Tools User Testing 105

Userpilot

JULY 27, 2023

KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position. The company needs a high percentage of this metric to stay competitive.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Reveal

JULY 21, 2023

In this blog, we will explore the concept of dashboard templates and provide a step-by-step guide on creating custom dashboard templates with the Reveal embedded analytics solution. We value your feedback! Your input shapes our product, ensuring we deliver features that provide maximum value to you and your customers.

Data Visualization 95

Data Visualization Dashboard Analytic Tools Customer Experience 95

Userpilot

AUGUST 16, 2023

You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. Metrics such as retention rate , churn rate , and customer lifetime value are important to track for user retention. Introduce new features to continuously provide value.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

JULY 17, 2023

TL;DR In addition to improving the customer experience , data analytics can help you identify patterns, uncover preferences, improve satisfaction, increase lifetime value , and boost customer retention. Increase customer lifetime value and retention. Analyzing data from customer interactions can help you.

Data Visualization 98

Data Visualization Customer Experience Analytic Tools Customer Feedback 98

Userpilot

AUGUST 5, 2023

The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. It involves tracking events and metrics and using the insights to make data-driven business decisions. Then, you should select your key metrics and time frame.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

FEBRUARY 4, 2023

The growth metrics you should be tracking. TL;DR Growth analytics looks at each pillar of growth and chooses the metrics that dictate product growth and revenue. Using growth metrics helps you make better decisions that are data-driven, reduces churn, and improves customer experience, and it helps you identify high-value cohorts.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience User Testing 98

Userpilot

DECEMBER 22, 2022

There’s a saying that in the modern world, ‘data is the new oil’ For any savvy product manager, onboarding metrics are some of the most valuable data you can get your hands on. There are many types of customer onboarding metrics: which you focus on will depend on where you stand in your onboarding program.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

Userpilot

DECEMBER 12, 2022

Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. Customer loyalty and support metrics: customer retention rate, net promoter score, customer satisfaction score , customer effort score, etc. Product usage metrics. Choose no-code engagement tools instead.

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard User Testing 98

Userpilot

AUGUST 10, 2023

Tracking your product’s DAU, WAU, MAU metrics will provide insights into user engagement and how well your tool is performing. This article shows you the right way to measure those metrics. Measuring the DAU, WAU, and MAU metrics helps you: Understand user retention. Only tracking DAU, MAU, WAU and not looking at other metrics.

Analytic Tools 96

Analytic Tools Onboarding KPIs Customer Experience Customer Feedback 96

Userpilot

MAY 2, 2022

Vanity metrics vs actionable metrics SaaS: which ones should you choose for your SaaS business? The short answer is actionable metrics. It’s easy to get drawn to vanity metrics but they can be misleading. A vanity metric lacks substance. What are vanity metrics in SaaS? How to identify vanity metrics?

Onboarding KPIs 105

Onboarding KPIs Research Software Analytic Tools Feedback Software 105

Lenny Rachitsky

APRIL 4, 2024

Simplify security • LinkedIn Ads —Reach professionals and drive results for your business — Dharmesh Shah is the co-founder and CTO of HubSpot (currently valued at $30 billion) and one of the most fascinating founders I’ve ever met. Define your metrics: Identify specific metrics that matter to you.

CTO 48

CTO Data Visualization Embedded Analytics Reporting Tools 48

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Group customer touchpoints by using the Pirate metrics framework. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. SaaS Pirate Metrics framework.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

JULY 30, 2023

Customer retention vs acquisition cost: Which metric matters more? So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates. In other words, the metric measures the average cost incurred in acquiring one customer. How to calculate customer acquisition cost?

Customer Experience 98

Customer Experience Customer Feedback User Testing Data Visualization 98