Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! In Userpilot, you can use AI to create microcopy for in-app messages and onboarding flows.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Product Innovation Educators

FEBRUARY 20, 2023

He is also the author of the bestselling product management book, The Lean Product Playbook. User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. A great example is the iPod’s messaging—”a thousand songs in your pocket.”

User Testing 273

User Testing Product Management Product Manager Data Visualization 273

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. Book a seat.

Messaging 105

Messaging Positioning Data Visualization User Testing 105

UX Planet

AUGUST 27, 2024

Low stock alerts E-commerce websites often display messages like “Low in stock” or “Last item available.” Booking.com uses the principle of scarcity to motivate users to book the hotel right away. Want To Learn UX? It offers online design courses that cover the entire spectrum of UX design, from foundational to advanced level.

UX 98

UX Customer Experience Messaging Books 98

Product Talk

FEBRUARY 5, 2025

In her keynote at Y Oslo , Teresa put it this way: My book has habits in the title. Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. I can break this visual down into 11 habits. You dont have to do every single habit for every single thing that you work on.

Product Research 215

Product Research User Testing Customer Experience Framework 215

Userpilot

JANUARY 15, 2024

Looking for some good UX writing examples that inspire you to create your copy? In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Your UX writing should be time and context-appropriate. What is UX writing?

UX 104

UX Customer Experience User Testing User Friction 104

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

DECEMBER 31, 2024

Why consider Chameleon as a Userpilot competitor Interactive features: Offers unique engagement elements like snoozeable messages and fun animations (e.g., Where Chameleon falls short Confusing UX: Many users report difficulties configuring Launchers and Surveys. So book a demo today to see how we can help you unlock product growth!

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JUNE 4, 2024

As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. TL;DR Onboarding UX refers to the design framework that shapes how users interact with your product during onboarding. Onboarding surveys. Product tours.

Feedback Software 98

Feedback Software Research Software UX User Testing 98

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 12, 2024

The navigation UX determines how intuitive and efficient the product experience is. That said, let’s look at the concept of navigation UX, explore the different types of navigation patterns, and implement some tips for enhancing navigation UX and improving product engagement.

Customer Experience 105

Customer Experience Research Software User Experience UX 105

Product Innovation Educators

OCTOBER 3, 2022

They’ve developed an insights platform to facilitate collaboration between market researchers, UX professionals, marketing managers, and product leaders. I love to use the example from the book Ender’s Game. Put simple messages on repeat in order to make the organization successful. [24:10]

Technical Review 251

Technical Review Research Software Finance User Testing 251

UX Planet

MARCH 3, 2025

Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Conversion-Optimized CTAs: Strong, action-driven CTAs like Start Free Trial or Book a Demo guide users towardsign-up. Example Websites: Notion Figma 2.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Brief To build an experience for the users to discover a time & place and book a time travel trip on the mobile app. Streamlined Booking ✅ Emergency Support ? Would you take the leap through time? ?⏱️

Customer Experience 97

Customer Experience Travel Feedback Software UX 97

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages. That means personalizing the UI, messaging, or your apps features based on their behavior, preferences, or past activity.

Feedback Software 69

Feedback Software User Testing Strategy Customer Experience 69

Lenny Rachitsky

MARCH 6, 2025

Brought to you by: • Eppo —Run reliable, impactful experiments • Airtable ProductCentral —Launch to new heights with a unified system for product development • Sinch —Build messaging, email, and calling into your product — Ivan Zhao is the co-founder and CEO of Notion.

Feedback Software 112

Feedback Software User Testing Customer Feedback Vision 112

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Book a demo today to learn more. Know your audience To communicate your intended message with your target audience, you must first understand them.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Userpilot

MAY 30, 2025

” So someone switching from urgent Slack messages to your app isn’t fully present yet. A user abandoning signup and completing it 3 days later doesnt signal a UX issue. Analytics live in one platform, messaging capabilities in another, and product development in a third system. That takes time.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Book a demo to learn more.

User Testing 103

User Testing Product Research Research Software Data Visualization 103

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. Userpilots localization takes this further by automatically translating flows and messages based on a users geography into up to 32 languages. Also, consider time zones when scheduling messages.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Customer Experience 95

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. Book a demo now and see how our platform can help you research and build experiences that speak directly to the human beings behind your user base.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. UX designers refer to these predictable cause-and-effect relationships as the “laws” of UX design. In this article, we aim to introduce you to seven such quintessential UX design laws.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

Userpilot

MAY 28, 2025

Push notifications: Trigger re-engagement messages based on user actions, sent through your existing provider like Firebase or OneSignal. UX designers Challenge: Designers need a faster way to test and improve in-app UX without waiting weeks for dev cycles or relying on external testing tools. What is mobile user experience?

Data Visualization 75

Data Visualization Analytic Tools Feedback Software User Testing 75

Userpilot

NOVEMBER 27, 2024

They show browser information, error messages, and precise user actions leading to technical issues, streamlining the debugging process. You can also act on the insights by creating in-app flows and messages. If you’d like to learn more about session recordings in Userpilot, book the demo!

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

Userpilot

JANUARY 11, 2024

UX bias can seriously impact your research project and negatively influence your final product design. This article helps you identify potential biases affecting your UX design project. TL;DR Cognitive biases in UX research are unconscious inclinations that impact the accuracy of your research. To learn more, book a demo today

User Testing 105

User Testing UX Product Research Data Visualization 105

Roman Pichler

APRIL 5, 2022

For product strategy and roadmap meetings, I recommend involving the key stakeholders , for example, someone from sales, marketing, support, and finance, as well as development team representatives—ideally members who know about the user experience (UX), architecture, and technologies. Silence phones and other devices; disable notifications.

Product Management 313

Product Management Product Manager Weak Development Team User Testing 313

Userpilot

SEPTEMBER 25, 2023

Concept testing is an integral part of designing UX that not only satisfies user needs but delights them. The concept testing process should involve cross-functional teams, including product , marketing , UX designers , developers, and most importantly, customers, to ensure 360 assessment. Concept testing UX: Buffer fake door test.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Userpilot

MAY 17, 2025

This year, it might just be time to embrace omnichannel marketing automation to create a seamless experience across email, push, and in-app messages. This also lets you personalize at scale , so every message feels timely and relevant, even as your users move between web and mobile devices.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Artificial Inteligence 84

Product Talk

FEBRUARY 8, 2023

Benedikte would set a rule for a message to pop up in the bottom corner when a customer navigated into a specific page in the app, so that she could target her question to something they were actively looking at. For booking interviews, Benedikte first ran a Sean Ellis survey from Intercom using the Survicate integration.

Research Software 256

Research Software Feedback Software Analytic Tools Customer Communications 256

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. A mobile app engagement platform can help you address these challenges with features like push notifications, behavior tracking , and personalized messaging. billion in 2024.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit. Messaging?—?the

User Testing 167

User Testing Product Research Product Marketing Customer Experience 167

Userpilot

JULY 9, 2023

Book the demo to see how. Usability vs. User Experience (UX). Thanks to the feature, the product team can create microcopy for their in-app messages quickly, efficiently, and to a higher standard. In this way, you can quickly test the UX design of your product with real users. Source: UX Planet.

User Testing 98

User Testing Customer Experience Customer Feedback Product Research 98

UX Planet

MARCH 3, 2025

LinkedIn | Book aMeeting A landing page is a standalone web page designed to convert visitors into customers or leads, focusing on a single goal such as signing up for a newsletter, downloading a resource, or making a purchase. Check your email for your welcome message, as per WordStream , to re-engage users.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. I used to write books for IBM. It’s really that simple.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

Mind the Product

JANUARY 30, 2020

This example should be the exception that proves the rule: only do companies with enormous, and more importantly, relatively “captive” users have the power to intervene with such massive UX changes. (In One of the greatest examples of the power of default is included in the book Nudge. Organ Donation in Europe.

Customer Experience 222

Customer Experience User Testing Research Software UX 222

The Product Coalition

AUGUST 10, 2021

She offered to drop you home after you tried very hard to book a cab. But not all elements of UX hold the same amount of criticality when making a Product friendly. But friendly does not only mean UX. This means not through customer service, or Contact us vague messaging. You now trust her. Do you like Anise?

Customer Experience 158

Customer Experience User Testing Customer Feedback Feedback Software 158

Userpilot

FEBRUARY 26, 2025

Sign-up page before the UX issue was spotted with session replays. Sign-up page after the UX issue had been resolved. Sometimes, the fix is a small UX adjustment. Other times, its adding an in-app message to guide them. Other times, an error message appears but doesnt explain what went wrong.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 52