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How to Create a Customer Advocacy Strategy for SaaS Companies

Userpilot

Customer advocates drive customer acquisition via WOM , bolster brand reputation and visibility, and can offer valuable insights to improve the product. Examples of customer advocacy programs include brand ambassador or affiliate programs. First, they help you increase your brand visibility and acquire new customers.

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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

Sprout Social enhances online presence and audience engagement with scalable social media management tools, including advanced analytics and automation. Zendesk offers scalable multi-channel customer interaction management solutions, enhancing service through advanced analytics and customization. How do you gather customer insights?

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8 Customer Lifecycle Management Best Practices

Userpilot

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Interested in optimizing your customer lifecycle management?

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How Can Brand Monitoring Improve Product Design and User Feedback?

Userpilot

Brand monitoring is a crucial part of any product’s development process. What is brand monitoring? Brand monitoring is the tasks and activities you do that help you track and monitor what people say about your product and brand across multiple channels. How can brand monitoring help your business?

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5 Funnel Analysis Examples For SaaS Companies (+ Process & Tools)

Userpilot

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Funnel analysis allows you to: Measure company performance. This lets product managers and marketers track how users progress through each stage. Create data-driven product roadmaps. Identify friction areas.

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Apptentive SDK 6.0 Now Available for Android and iOS

Alchemer Mobile

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. Yet, research indicates 67 percent of respondents who leave feedback in a mobile app never receive a response from the company. . Apptentive SDK 6.0

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9 Growth Initiatives for Successful Companies [With Examples]

Userpilot

What do successful companies do to drive growth ? TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. What are growth initiatives?