freshtrax

JANUARY 26, 2024

In this article, we delve deeper into team-building tips to foster corporate culture, using the btrax employee retreat in Hawaii in the fall of 2023 as a practical example. For example, a simpler setup like ‘Pair up and take photos of nice spots in the company.The team that brings back the nicest photo wins!

Customer Experience 59

Customer Experience Travel Messaging Naming 59

Product Innovation Educators

OCTOBER 19, 2020

You can be a great brainstorming resource to help Marketing or a naming consulting. . Those topics and more are in a new book titled Hello, My Name Is Awesome: How to Create Brand Names That Stick. Alexandra has created names or renamed many brands and products you would recognize, including the Wendy’s Baconator.

Naming 116

Naming Branding Customer Experience Consulting 116

NextBigWhat

AUGUST 2, 2019

Test product positioning and messaging. The 12 weeks course has been designed in consultation with 25+ product leaders and founders. Plus, expect real world examples on product positioning, messaging and GTM strategies. With minimal budget, how can one test the hypothesis? Navigate the product cycle. Course Modules.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

JULY 15, 2022

Make use of branded conference swag to promote your company at conferences and raise positive awareness. Take advantage of employer branding to turn your employees into brand advocates and drive positive virality. The things they say about your brand are often beyond your control. SaaSholic Blog.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Alchemer Mobile

MAY 12, 2020

If in this situation, customers frequently share that they had issues with adding/ updating payment methods, reloading gift cards, discrepancies in mobile app balance, or processing payments, then brands should take efforts to streamline their digital payment processing. Are there any features requested to make checkout more efficient ?

Feedback Software 147

Feedback Software Reporting Tools User Testing Customer Experience 147

Userpilot

JULY 31, 2023

Loyal customers can become brand advocates, promoting your company through word-of-mouth , reviews, and referrals, leading to organic customer acquisitions. Interactive walkthrough example from Rocketbots. Calendly gamification example. You could also consult with customer-facing teams to get more comprehensive insights.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

NextBigWhat

JUNE 23, 2020

Here are some examples of copycats who have done better than the originals. As of today, Freecharge (which saw a handsome exit, and then was sold for peanuts) now exists as a namesake brand while Paytm continues to build on top of its recharge userbase and is way more valuable. Pricing / Different positioning. Twitter rejected.

Advertising 131

Advertising Startups Positioning Consulting 131

UX Studio: Product Management

JULY 5, 2021

We offer various product design and research services, UX consulting, user experience training, and customized solutions tailored to address our partner’s needs. The value we deliver to our partners and the positive impact from our work have been recognized by Clutch, the top rating and review platform for business services providers.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Gainsight

MARCH 1, 2024

Maranda (VandenBroek) Dziekonski Chief Customer Officer, Swiftly Years in CS: I have been in a customer-facing position for over 20 years now. Initially, as a Management Consultant, I steered clients towards strategic decisions. What’s changed: What hasn’t changed? However, my experience in CS-related roles extends over a decade.

Data Visualization 59

Data Visualization Customer Experience Technical Review Customer Feedback 59

The Product Coalition

OCTOBER 26, 2020

That’s why we have collected the top five user experience agencies in the world that have designed thousands of digital products for the most loved and popular brands. This studio was founded in 2013 by Dima Venglinski and collaborated with top brands like Google, Rolls Royce, Huawei, Bolt, Pipedrive, Atlassian, Zoom, and many others.

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

Intercom, Inc.

DECEMBER 21, 2021

We hired new leaders in key positions, including Leandra Fishman , Anna Griffin, Alyssa Smrekar, Cheree McAlpine, Sanj Bhayro, and Marcio Arnecke. This year, we commissioned Forrester Consulting to explore how conversational experiences are driving growth for major companies. Niamh O’Connor , Brand Editor.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

UX Studio

JUNE 30, 2023

A website that reflects their brand and meets the expectations of their target audience is just an example. San Jose, CA; San Francisco, CA $150 – $199 / hr Web Design, Corporate Identity, Graphic Design, Social Media Marketing, Animation, and Motion Design Propane Agency Propane Agency is a brand and digital experience agency.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

freshtrax

AUGUST 31, 2021

btrax recently underwent a major relaunch of its brand. In this rebranding, not only the brand elements, but also the company’s vision, cultural values, and services were all redesigned to create a truly new btrax. Limitations of relying on the “Silicon Valley” brand. Background to the Rebranding.

User Testing 105

User Testing Research Software Branding Workshop 105

The Accidental Product Manager

OCTOBER 9, 2023

A company that sells coffee and energy drinks, is a good example of the advantages of serving customers in their cars. The product managers at the company had experimented with cafe seating in the early 1990s but decided that the drive-through model best positioned them to grow. A property on Long Island, N.Y.,

Product Management 73

Product Management Product Manager Banking Management 73

Product Innovation Educators

DECEMBER 6, 2021

4:39] What’s an example of a company’s digital transformation? Some people think only digitally native companies like Facebook or Google do well at digital transformation, but there are many legacy brands, born before the digital world, that have digitally transformed. Innovation Quote. ” – Jack Welsh.

Customer Experience 95

Customer Experience User Testing User Friction Research Software 95

Pragmatic Marketing

MARCH 2, 2020

Viewing a targeted international market through all the lenses of the competitive landscape paradigm can help your company position itself for more effective market entry. As consultants, we often help clients better understand the competitive landscape in unfamiliar markets. Working with U.S.

Marketing 91

Marketing B2B Customer Experience Consulting 91

Pragmatic Marketing

MARCH 2, 2020

Viewing a targeted international market through all the lenses of the competitive landscape paradigm can help your company position itself for more effective market entry. As consultants, we often help clients better understand the competitive landscape in unfamiliar markets. Working with U.S.

Marketing 91

Marketing B2B Customer Experience Consulting 91

Mind the Product

MAY 9, 2017

Jenine Lurie is Founder and Lead Strategist at Disruptive Experience, a New York based design consultancy that applies unique user-centered design strategies to create intuitive and delightful experiences that connect people to products. Device shifting is an example of this. The Power of Branding and User Interviews.

User Testing 101

User Testing Development Customer Experience Product Research 101

Mind the Product

JANUARY 4, 2018

But there is the opportunity to connect with millennials in the communication of your product and brand. So for anyone who wants to connect with millennials, or is even just thinking about how they can build a better digital product, here are some tips to help your brand through User Experience (UX) design.

User Testing 112

User Testing Customer Experience User Experience Customer Feedback 112

UX Studio

AUGUST 13, 2023

The increasing role of sound design in UX Sound design plays a critical role in creating a positive user experience for voice service technology. Additionally, for voice assistants, it is also a key element to add brand identity to the device. For example, Alexa talks to us like a person and even throws in the occasional joke.

Feedback Software 50

Feedback Software Research Software Technology Data Visualization 50

The Product Coalition

DECEMBER 11, 2023

Photo by Quang Nguyen Vinh on Pexels When I first started my consulting business , I attended a sales coaching workshop. But I have put that aside, accepted her kind offer to join for free, took a brand new notebook, and set out to learn. For example, I heard from my friend about this great new product that does X.

User Testing 78

User Testing Product Marketing Marketing Customer Experience 78

Modus Create

NOVEMBER 17, 2020

In 2021, we will likely see a continuation of many of the trends that began this past year, along with some new (and positive and exciting) opportunities that will continue to reshape the business landscape. Today, they’re increasingly important to driving customer experiences, brand awareness, and business growth. – Jay Garcia.

Research Software 98

Research Software Data Visualization Customer Experience User Testing 98

Usersnap

SEPTEMBER 12, 2023

In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. Here are 8 essential product pricing survey question examples for you to ask: When it comes to [product], what is your #1 goal? This is where PricingSaaS can help.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

The Accidental Product Manager

AUGUST 22, 2022

Grocery product managers are relying on their own proprietary research to decide how and where to shelve certain products, rather than relying on companies that sell well-known brands to tell them what to put on what shelf at what price. They have been looking at customer loyalty metrics to assess how folks engage with brands.

User Testing 65

User Testing Product Management Product Manager Data Visualization 65

Intercom, Inc.

JUNE 10, 2020

Here are examples of Product Judgment: Roadmapping : When faced with two competing feature ideas, the person with great product judgment can accurately predict which one will be better for customers. For example, at Intercom we build customer communication software. Really using it for the real thing it was intended to be used for.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Userpilot

JUNE 9, 2021

How you engage with users and the experiences they have with your brand and product directly impact your profits. How customer experience management can influence the first impression and the anchoring bias in a positive way. How customer experience management can influence the confirmation bias in a positive way.

Customer Experience 52

Customer Experience Customer Feedback User Testing Feedback Software 52

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. 2 – Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Clients of DD.NYC can use its web design, branding, and packaging design services.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Branding, packaging, UI/UX, and website design are at the forefront of their new department.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Mind the Product

DECEMBER 13, 2018

It’s testament to the appeal of Manchester and its product community that we’ve been able to attract some of the world’s best speakers from some phenomenally interesting brands. It powers THG’s own brands, including lookfantastic, MyProtein, ESPA and Glossybox, as well as such international giants as Nintendo and Honda.

Analytic Tools 107

Analytic Tools Research Software Data Visualization Government 107

The Accidental Product Manager

NOVEMBER 16, 2020

Fast food product managers at restaurants that depend on breakfast sales, such as Dunkin’ Brands and Dine Brands are in the process of closing hundreds of restaurants. The manufactures of home based breakfast foods now believe that they are in a position to own breakfast. McDonald’s Corp.

Product Management 107

Product Management Product Manager User Testing Management 107

Innovatemap

APRIL 23, 2021

We are experts in digital product research, branding, marketing and design, so we are naturally marketing people, too. Innovatemap is a digital product agency which means we come to the table with a number of skills offered individually by other people and businesses, like freelancers, consultants, marketing agencies and development firms.

Research Software 52

Research Software Product Research Customer Experience User Testing 52

Userpilot

NOVEMBER 7, 2023

TL;DR Customer engagement is the level of involvement and interactions that customers have with a brand’s product or service. Reasons to care about customer engagement include decreased customer churn; enhanced customer retention ; and positive word-of-mouth. User persona example. What is customer engagement?

Feedback Software 104

Feedback Software Analytic Tools Research Software User Testing 104

Userpilot

OCTOBER 26, 2021

For most products, customers will rate the experience positively if it's easy to use and tailored to their specific needs. Sales are in a unique position to listen to input from prospects and new customers, and then funnel that feedback to the product team. Agencies that post content on behalf of multiple brands.

Customer Experience 98

Customer Experience Analytic Tools Feedback Software Onboarding KPIs 98

Usersnap

JULY 28, 2020

Having a great SaaS name places you in a great location on this map, closer to your target customers and farther away from your competitors, which is exactly what your unique brand needs. Your product name is the first contact customers would make with your brand, and it might either attract or repel them from your brand.

Naming 52

Naming Feedback Software User Testing Product Research 52

UX Studio

JULY 16, 2019

But what tricks and trends will make users communicate with your brand more? In this article, I bring you some eye-catching examples of interactive websites. If they can interact with your brand, you can form a good relationship with them online, and that brings you value. A great chatbot brings users closer to the brand.

User Testing 84

User Testing Customer Experience Artificial Inteligence Feedback Software 84

The Product Coalition

JUNE 8, 2022

Throughout my career, I’ve had the opportunity to try different roles as a product manager, strategist, company founder, management consultant, and product leader in the Fortune 500. While I didn’t recognize the pattern until recently, it is now clear that a significant part of my brand is centered around this idea.

Customer Experience 78

Customer Experience Reference Consulting Product Management 78