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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Download: The Ultimate Guide for Improving Mobile Customer Experience. If you are able to identify people who love your brand, you can then retarget them to encourage desired behavior throughout the various seasons.

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How to Build a Conversion Path: Step-by-Step Process

Userpilot

From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Book the demo to find out more! Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? Get A Demo).

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Food & Drink Apps: Using Industry Benchmark Data to Understand Changes in Mobile Customer Sentiment

Alchemer Mobile

So, what can these brands do to capture, analyze, and act on these changing customer behaviors? Download the 2020 Mobile App Engagement Benchmark Report. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. Why are more people leaving reviews?

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Why Retail and Shopping Apps Need to Embrace Qualitative Feedback

Alchemer Mobile

When used together, brands can truly understand their customers’ needs and pain points. While a high star rating might drive up app downloads, you don’t get any good insight into how the customers actually feel. You can gain access to our Insights tool when you schedule a demo of Apptentive ! WalMart’s overall app is rated 4.72

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How Feature Flags Help Financial Services Firms Take New Ideas to the Bank

Split

Here’s a look at some of the challenges and opportunities that lay ahead: Download a high-resolution copy of the above info-graphic. Learn More About Feature Flags in Financial Services.

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How a Well-designed Mobile App can Eliminate the Stress of Travel

Alchemer Mobile

You had downloaded it while waiting in the hour-long security line, thankful there was a convenient way to quickly access your info. If you’re a travel brand developing an app for your airline, hotel, rideshare, etc. They’ve downloaded your app to help make their lives easier, not harder. Jetblue is the best example of this.

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Post-Pandemic Mobile App Improvement Strategies by Industry | Travel & Hospitality, Retail & Shopping, Food & Drink

Alchemer Mobile

So, what are Travel and Hospitality brands to do? Here are our top recommendations for Travel and Hospitality brands at this time: Focus on reducing customer churn and boosting loyalty. Download our five-stage framework to reducing mobile churn. Retail & Shopping (including eCommerce and grocery).

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