Product Innovation Educators

MAY 15, 2023

What a community can do for your product – for product managers Today we are talking about building a community for a brand or product. What can a community do for a brand or product? It can provide growth, help clarify messaging that resonates with your ideal customer, and provide co-creation opportunities.

Branding 258

Branding User Testing Customer Experience Customer Feedback 258

Product Innovation Educators

FEBRUARY 24, 2025

The key message: Focus on solving one problem exceptionally rather than competing on multiple features. A Fresh Perspective on Product Development Anya challenged common assumptions about product development strategy. Anya also is mentor at 500 Startups and a teacher of product management for Northwestern University.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

Alchemer Mobile

AUGUST 5, 2020

While we saw DAU (daily active users) stay pretty consistent for traditional banking apps since the pandemic hit, it spiked for budgeting apps and other mobile-first brands. If you’re one of these brands, I have a question for you: What are you doing to meet your customers where they’re at and collect their feedback?

User Testing 246

User Testing Customer Feedback Finance Feedback Software 246

The Product Coalition

MARCH 9, 2022

A well-thought restaurant branding helps to create an emotional connection with distinguished customers and makes your restaurant distinctive from others. The answer lies in restaurant branding and marketing strategies. Restaurant branding seems not simple as you might think of choosing a catchy name and its impressive logo.

Branding 174

Branding Strategy Feedback Software User Testing 174

Intercom, Inc.

AUGUST 13, 2020

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. Where once brands could control what was said of them, today’s customers are well-placed to talk back and to one another – on any platform.

Branding 210

Branding Customer Communications User Testing Data Visualization 210

Alchemer Mobile

NOVEMBER 13, 2024

Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. They are also inclined to recommend the brand to others. Incorporate a closing thank-you message: Show appreciation for your customers’ time and insights with a thank-you message.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Productside

MAY 27, 2025

Theyre facing mounting pressure, internal friction, and a big challenge: turning a well-known brand with a faltering product into a focused, outcome-driven organization. WellNest has a strong foundationbacked by a trusted 20-year-old brand and longstanding relationships with employers, employees, and practitioners.

Product Strategy 177

Product Strategy Strategy Product Research Weak Development Team 177

Userpilot

SEPTEMBER 30, 2024

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? Let’s look at how that’s done!

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Product Innovation Educators

MARCH 3, 2025

This hybrid approach offers tremendous potential for innovation, particularly in the early stages of product development. Their initial focus was on developing algorithms that could effectively analyze textual data and extract meaningful customer insights. However, these early efforts faced significant limitations.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Alchemer Mobile

NOVEMBER 8, 2022

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. “Now with just a few clicks, every brand can ask questions confidently knowing they are able to follow up with all of their customers in an instant.”

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. Devoting 4 hours a month in Customer Support for each member of the team (PMs, PDs, developers). Expectations needs to be set. Next steps.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Message centers. So, we won’t waste your time. Love Dialog. Rating prompts.

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

Lenny Rachitsky

NOVEMBER 19, 2024

Previously, she was a senior director of product at Big Health, a product marketer at Dropbox, and designed youth advocacy campaigns with major brands like H&M and 3M that engaged millions of young people. Now my team can receive ongoing feedback from “me” on any message they want to send at any time.

User Testing 130

User Testing Customer Feedback Feedback Software Reporting Tools 130

Alchemer Mobile

DECEMBER 9, 2021

How do people discover your brand? The power of persuasion is stronger than ever, and it’s easier than ever to share brand experiences with the entire world. You want to identify customers that adore your brand and want to share that with the world. Customer acquisition. What does the buying journey look like? Product roadmap.

Customer Experience 264

Customer Experience Customer Feedback User Testing B2C 264

Alchemer Mobile

JANUARY 26, 2021

As consumers, we now expect the brands we love to deliver the right message , to the right person, via the right medium, at the right place, and at the right time across all of their digital and onsite experiences. To start, think about the in-app message you’re sending to figure out timing and placement. Act on what you learn.

User Testing 246

User Testing Customer Feedback Customer Experience Feedback Software 246

Alchemer Mobile

NOVEMBER 6, 2024

Organizations of all types, from Fortune 500 brands to government agencies and school districts have all been going through Digital Transformation for decades. Sentiment data offers valuable insights into how customers perceive your brand, app, or website. Let’s break that down: Right Message: Is your message relevant and useful?

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

NOVEMBER 21, 2022

Thinking about feedback and new feature development in the context of identifying your fans first, and then learning from them, is an accelerant to roadmap development. The insights you gather should inform your product roadmap and rally your development team around a single point: the customer. Message centers.

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. Register now. Book a seat.

Messaging 105

Messaging Positioning Data Visualization User Testing 105

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Firebase – best platform for technical teams.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Alchemer Mobile

FEBRUARY 21, 2025

Marketing Teams For Marketing, open text analysis reveals how customers perceive your brand, product, and services. Whats resonating with our brand, and where should we double down on our efforts? Whats resonating with our brand, and where should we double down on our efforts? Why are we losing customers to competitors?

Customer Feedback 113

Customer Feedback Feedback Software User Testing Data Visualization 113

Alchemer Mobile

MAY 17, 2022

If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. . Customer sentiment : How do customers feel about your product and brand? Why do they feel that way? Step 2: Determine what feedback methods will fill the gaps.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Alchemer Mobile

MAY 19, 2021

mParticle is the customer data platform for brands leading the CX revolution. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. In fact, most brands only hear feedback from about one percent of their customers.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Guy

JUNE 25, 2024

Brand Loyalty : Stories humanize products, making them more than just tools or services. This emotional connection fosters brand loyalty and advocacy, turning satisfied customers into passionate brand ambassadors. Different mediums can help reinforce your message and cater to diverse learning styles. What’ Next?

Product Manager 199

Product Manager Product Management Data Visualization Customer Feedback 199

Alchemer Mobile

JULY 29, 2021

This feedback can be left on message boards, on social media, in app store reviews, through online surveys, and more. When brands proactively solicit feedback from customers, they’re able to better identify pain points and eliminate friction faster. Product feedback helps brands: Better understand the customer journey.

Feedback Software 246

Feedback Software User Testing Customer Feedback Research Software 246

Alchemer Mobile

MAY 4, 2021

One of the most common surveys brands deploy is the NPS survey. Once you’ve developed your beta tester persona, found your beta testers, and distributed the app with instructions on what you expect, you have to make sure this process will deliver the results you need. We simply ask, “Do you love [insert your brand here]?”

Product Research 246

Product Research Feedback Software Data Visualization Onboarding KPIs 246

UX Planet

MAY 27, 2025

Here at Lollypop, we assist brands in creating products that streamline and personalize e-commerce experiences for people worldwide. Understanding user preferences and behaviors helps us craft messages that are relevant and elicit a kind of connection and loyalty that is uncommon in the digitalera.

Data Visualization 100

Data Visualization UX Analytic Tools Customer Experience 100

Alchemer Mobile

FEBRUARY 18, 2021

While travel looks like it will remain relatively unpopular in the first half of 2021 due to COVID concerns, travel brands are gearing up for a surge of travelers in the second half of the year. The way consumers interact with brands through their mobile devices has fundamentally changed – forever. Personalization. Helpfulness.

Travel 230

Travel Feedback Software User Testing Strategy 230

Product Talk

JANUARY 24, 2024

As Ben is developing his product and growing his company, he’s looking to get insights from potential users like product and engineering managers at fast-growing companies or on horizontal teams like platforms or integrations. He sends one follow-up message to anyone who doesn’t respond to his first message.

Research Software 302

Research Software Feedback Software User Testing Customer Experience 302

Alchemer Mobile

AUGUST 26, 2021

It allows you to have insight into the overall customer experience and larger brand perception. This survey revealed differences in customer sentiment depending on app/brand and insight into purchaser behavior. In fact, most brands only hear feedback from about one percent of their customers.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Product Innovation Educators

FEBRUARY 1, 2021

Visual storytelling makes a huge difference for businesses because audiences want to get to know the brands they’re buying from, but they often don’t want to take the time to read content that delivers authenticity and transparency. We visualize those messages so that audiences will consume them far more often and voraciously. [8:13]

Data Visualization 257

Data Visualization Positioning Strategy User Testing 257

Userpilot

SEPTEMBER 16, 2024

To answer this, let’s explore: What a market development strategy is. Real-life SaaS examples of successful market development attempts. A step-by-step process to build a viable market development strategy. Product development : Focuses on creating new products or enhancing existing ones to meet the needs of your current market.

Research Software 105

Research Software Analytic Tools Feedback Software Data Visualization 105

Userpilot

MAY 17, 2025

In this post, we’ll take you through 10 mobile app development trends and the mobile app development changes shaping 2025. Mobile app development trends In 2025, app developers are moving quicker, using smarter tools, and finding easier ways to create better experiences for users across all kinds of mobile devices.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Artificial Inteligence 84

Userpilot

JULY 23, 2024

The product development life cycle is an exciting and complex process. This article will break down the stages of a product development life cycle and tools that can help you deliver a great product. TL;DR The product development life cycle is the systematic process of taking a product from an idea to its commercialization.

Analytic Tools 109

Analytic Tools Feedback Software Research Software Data Visualization 109

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. App promo videos take your marketing to the next level by bringing your messaging to life.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Product Innovation Educators

FEBRUARY 13, 2023

Injecting the theme park industry’s experience model into product development This episode is sponsored by PDMA, the Product Development and Management Association. This speaker gave a keynote on transforming products into experiences: injecting the theme park industry’s experience model into product development.

Customer Experience 292

Customer Experience Artificial Inteligence Feedback Software Data Visualization 292

Lenny Rachitsky

MAY 25, 2025

At OpenAI, she established marketing foundations for ChatGPT for consumers and enterprises, as well as their developer API platform. What makes messaging stick with developers, enterprises, and consumers? High-quality, consistent marketing builds brand trust that makes everything else easier.

Analytic Tools 87

Analytic Tools User Testing ChatGPT Marketing 87