Remove Branding Remove Differentiation Remove Outbound Remove Strategy
article thumbnail

Getting conversational: HubSpot’s CEO on a new species of disruptor

Intercom, Inc.

Brian also shares HubSpot’s strategy for creating an industry-defining category that helped more than 86,000 customers in over 120 countries move from unwelcome outbound marketing to permission-based inbound marketing. What do these brands have in common? Proven strategies for creating a transformative category.

Inbound 211
article thumbnail

Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

When a prospect is intrigued by your outbound marketing and reaches out to your support team to ask a question, is that a marketing, sales, or support issue? As a result, digital technologies are being seen as the critical differentiators they are. The answer is yes – it’s both. Yes, yes, and yes – it’s everyone’s business.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Strategic Product Management: The Role of a Strategic Product Manager

Userpilot

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. Goals are important aspects of the product strategy.

article thumbnail

How to use in-app messaging to retain your best customers

Intercom, Inc.

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. Their ability to be leveraged for both web and mobile applications make them a key component of a cohesive marketing and support strategy. Provide an easy exit.

article thumbnail

The Activities of a Strategic Product Manager

ProductPlan

How can you take responsibility for the vision and shape the future of your product when you don’t control strategy at the corporate level?”. Developing a Product Strategy. Before we go any further discussing the activities of a strategic product manager, let’s review the key parts of developing and implementing a product strategy.

article thumbnail

A simple and comprehensive guide to value chain analysis

nulab

To improve your competitive advantage, you first need to decide which of the following two leadership strategies your business will follow. Organizations that operate a cost leadership strategy are extremely efficient. Differentiation. Once you have that unique product, brand or service though, you can charge a premium.

article thumbnail

Brex’s Michael Tannenbaum on fintech growth strategies

Intercom, Inc.

This week, I invited Michael to come on the show and tell us about their growth strategy. How have you been able to grow your brand and build the word of mouth momentum? We had this physical card in front of our customer, and that gave us the idea that we could build a brand early. Is that part of the strategy as well?