UX Planet

FEBRUARY 26, 2024

Being a product designer does not mean you can’t draw from architecture, graphic design, or type design. It also does not mean you can’t draw ideas and inspiration for your project by reading articles, brand stories, or tweets. ? Steve Jobs Archive — Ebook If you don’t know this lovely book website by now, where have you been?

Research Software 83

Research Software Magazine Branding Banking 83

Gainsight

APRIL 5, 2022

Multi-product companies are bursting with growth potential. But product leaders and managers know how challenging it can be to keep that growth moving in the right direction. However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. Users are forgotten.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. Email lists allow researchers to recruit potential participants from your company’s opt-in contact list. Here’s another tip: always try to make your intercepts branded. Let’s use accessibility testing as an example.

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. Here is how a product strategy can help you create business results, even when the market is not in your favor. heard my explanation and immediately said — ‘oh, you are doing product strategy’.

Product Strategy 110

Product Strategy Research Software Strategy User Testing 110

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Focus on their JTBDs, pain points , and gains from using your product. Userpilot is a product growth platform.

Research Software 97

Research Software Feedback Software User Testing Reporting Tools 97

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. It’s because of this that we’ve created a brand new ebook called, quite simply, Participant Recruiting 101.

Product Research 82

Product Research User Testing Customer Experience Data Visualization 82

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

Product Management 185

Product Management Product Manager Data Visualization Weak Development Team 185

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Alchemer Mobile

FEBRUARY 20, 2020

And people are emotionally invested in brands. After one bad experience, it’s easier for most customers to leave silently rather than providing feedback when they aren’t asked for it. Our research shows that 96 percent of dissatisfied customers won’t complain directly to the company. How to Improve Your App Now.

Feedback Software 147

Feedback Software Research Software User Testing Systems Review 147

The Product Coalition

DECEMBER 11, 2023

The journey to product-market fit might seem random, but it actually has a well defined high-level structure. Here is part two of the guide that will help you find your way to product-market fit. But I have put that aside, accepted her kind offer to join for free, took a brand new notebook, and set out to learn.

User Testing 78

User Testing Product Marketing Marketing Customer Experience 78

The Product Coalition

NOVEMBER 19, 2020

Researchers have also found evidence that pollen seasons could be lengthening as a result of climate change ( source ): Source COVID-19 makes things even scarier. One study by a group of Finish researchers found the sudden start of pollen season increased COVID-19 mortality due to preexisting respiratory diseases by as much as 20%.

Research Software 132

Research Software Data Visualization Healthcare Customer Experience 132

Centercode

FEBRUARY 27, 2020

Tester communication encompasses interactions at every stage of your project, starting at recruitment and continuing to test closure. Because tester communication is such a mission-critical piece of your engagement strategy, the methods, tone, clarity, and frequency of your communications have a big impact on participation during your test.

Workshop 64

Workshop User Testing Product Research Customer Experience 64

The Product Coalition

MAY 29, 2020

They need to feel a connection with a brand at a more personal level. Storytelling is a perfect tool to add more empathy into your brand marketing and get more loyalty from a target audience. Try to make your brand the best answer to customer needs. It’s the epoch of storytelling now. The story that resonates with them.

B2B 78

B2B Marketing Data Visualization Research Software 78

Intercom, Inc.

NOVEMBER 3, 2022

By automating planning, businesses can save time, increase productivity and turn support from a cost center into a profit driver. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Centercode

FEBRUARY 18, 2021

Product development also looked very different back then. Brainstorming product vision with your engineers and design team? And nestled in the center of all this was beta testing, a practice (usually without standardized processes) that loosely applied to any sort of pre-launch product testing. Not really a thing.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

Centercode

MARCH 4, 2020

You’ve invested hours into crafting creative test topics , and you’re following best practices for a comprehensive and approachable communication strategy. But somehow, only a fraction of your testers are submitting feedback. Centercode Product Director Austin Meyer often cites an example from early in his CV career.

Workshop 72

Workshop User Testing Customer Feedback Product Research 72

The Product Guy

MARCH 14, 2017

A product manager just stopped by the desk of the designer on a lazy Thursday afternoon. I’ve been in this situation while I worked with various product teams as a designer. Designers and UX researchers will be motivated if you give them important product issues to solve. Designers can help product people a lot.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Transactional model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

UX Studio: Product Management

MAY 23, 2018

This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals. Objectives.

User Testing 95

User Testing UX Research Software Product Research 95

Usersnap

SEPTEMBER 3, 2019

Boost your business growth with the outstanding customer experience and build products your customers will love. It is a UK app-based financial company that gives full power to its customer to create their personal product identity. It doesn’t even have a fixed logo for its brand. We’ve entered the era of the customer.

Customer Experience 76

Customer Experience User Testing Customer Feedback Feedback Software 76

DISQO

FEBRUARY 27, 2015

When “The Lean Startup” author, Eric Ries, realized the value of validated learning, the easiest way for him to get in front of prospective customers was by building an initial version of his product, launching it, and evaluating the feedback. Hence the minimum viable product. This distinction is critical.”.

Customer Experience 40

Customer Experience Product Research User Testing Software Review 40

DISQO

FEBRUARY 27, 2015

When “The Lean Startup” author, Eric Ries, realized the value of validated learning, the easiest way for him to get in front of prospective customers was by building an initial version of his product, launching it, and evaluating the feedback. Hence the minimum viable product. This distinction is critical.”.

Customer Experience 40

Customer Experience Product Research User Testing Software Review 40

Under 10 Consulting

JANUARY 15, 2020

Before you start running the financials, ask yourself, “Is this product idea a good fit for my organization?”. So you’ve got an idea for a company or a product. But before you start running the financials, ask yourself, “Is this product idea a good fit for my organization?”. Research revealed people wanted to buy DVDs by mail.

Research Software 59

Research Software User Testing Data Visualization Product Research 59

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Userpilot

JULY 26, 2022

Therefore, you should set different, specific goals for them inside your product and segment them to better understand their needs. Such actions include signing up for your company’s newsletter or downloading an ebook. It can also help you determine your marketing campaign and product strategies. Types of user segments.

Customer Feedback 97

Customer Feedback Customer Experience User Testing Feedback Software 97

The Product Coalition

DECEMBER 11, 2023

But much like code, your product strategy also requires maintenance. Note: everything I say here is true for mature product companies as well. So they do all sorts of validations and deep analysis processes: market research, business plan, competitive analysis, and so on. Because your customers aren’t product leaders.

Startups 78

Startups User Testing Customer Experience Roadmap 78

Nulab

AUGUST 25, 2021

A competitive landscape analysis is a structured way to research your competitors. from marketing and sales to product development and community building. Analyzing their products and services. Direct competitors are those who sell the same product or service as you. Analyze their products and services.

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

The Product Coalition

JUNE 20, 2018

TL;DR: Webinar Sprint Planning Anti-Patterns Webinar Sprint Planning: The purpose of Scrum’s sprint planning is to align the development team and the product owner. Both need to agree on the shippable product increment of the next sprint. The idea is that the development team’s forecast reflects the product owner’s sprint goal.

Webinar 60

Webinar Agile Download Product Research 60

Userpilot

APRIL 21, 2024

Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. We have a great product, and customers love using it.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Usersnap

NOVEMBER 15, 2019

Walker predicts that by 2020 customer experience will overtake price and product as the main differentiator between competition. . They focus on the needs of the customer as opposed to how many people are using their products. They research technologies their customers find useful. Research Your Customer .

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

UX Studio

APRIL 16, 2019

They do so not only to build beautiful and functional products. Design forms a latent part of the teams responsible for product development and the task not handled by trained designers. Bring new technologies, products, or services to market. Get ready to dive into the world of innovation by design. Non-Design.

User Testing 96

User Testing Data Visualization Research Software Feedback Software 96

UX Studio

OCTOBER 18, 2018

For example, designers naturally want to create nice, usable products. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. We were designing a product that helps people with motion sicknesses improve their capabilities. Building the brand of the particular product.

UX 101

UX User Testing Systems Review Workshop 101

Usersnap

NOVEMBER 17, 2022

One very important category is whatever you learn from and about your customers and users via customer feedback. As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. Make User Feedback Matter. And it’s not just us!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Usersnap

SEPTEMBER 2, 2019

According to a 2016 State of Small Business survey , 43% of participants considered improving existing customer experience and retention as the strategy to adopt if you want to improve revenue growth. A positive CX improves customer retention, customer satisfaction, builds brand advocates, and increases cross-selling and up-selling.

Customer Experience 68

Customer Experience Feedback Software User Testing User Friction 68