Gainsight

APRIL 15, 2022

They’ve built fantastic, profitable businesses and established well-known brands. In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. With Executives, Think Big.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Sachin Rekhi

APRIL 12, 2020

Beyond product/market fit, it turns out business strategy really does matter. A sound strategy can make the difference between our initial product/market fit being ephemeral versus the beginning of a meaningful and lasting business. He then further refined his concepts as a business strategy professor at Stanford University.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Userpilot

APRIL 17, 2024

Mixpanel provides insights into customer journeys to help businesses refine product-market fit and drive growth through data-driven strategies. Qualtrics provides enterprises with advanced survey capabilities and analytics to drive product differentiation and user satisfaction through deep insights. Usepilot’s integrations.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

The Product Coalition

MARCH 3, 2024

Imagine knowing which customers are about to make a high-value purchase, who might abandon your brand, or what content will spark their interest. Why do enterprises need to predict customer behavior? Enhanced brand perception : Personalized experiences foster positive brand sentiment and advocacy.

Data Visualization 123

Data Visualization Analytic Tools Marketing Customer Experience 123

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 93

Research Software Strategy Customer Experience User Testing 93

Gainsight

JUNE 7, 2022

Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. Conducting branding initiatives to clarify team goals, then sharing stories of renewal wins (Graham). It’s not just data.

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Here are four steps for building a user adoption strategy: Do customer research and create user personas. It starts from the moment a user has their AHA moment and continues until they become brand advocates.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Alchemer Mobile

FEBRUARY 17, 2021

When brands listen to and act on the voice of the customer (often referred to as simply “VoC”), it can completely revolutionize the way their business operates. Once companies collect that VoC data, they can use those insights to inform their mobile strategy, loyalty programs, marketing campaigns, product roadmap, and more.

Data Visualization 264

Data Visualization Customer Feedback Customer Experience User Testing 264

The Product Coalition

FEBRUARY 15, 2024

A recent study by Gartner revealed that more than 80% of enterprises will have used Generative AI APIs or deployed Generative AI-enabled applications by 2026, highlighting its potential to transform various functions. The implications for business process automation are profound.

Generative AI 113

Generative AI Data Visualization Reporting Tools Research Software 113

Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

The Product Coalition

FEBRUARY 11, 2023

Have you ever wondered why a Go-to-Market (GTM) strategy is required when you launch a product or service? Regardless of the outcomes, I realized that I loved building businesses; However, during that time, we didn’t know anything about Go-to-Market (GTM) strategies or how to apply them when one wants to launch a product or service.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

Userpilot

OCTOBER 10, 2022

In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. In addition to making repeat purchases, customers who are satisfied with the brand are more likely to become loyal brand advocates. We’ve got you covered! Feature adoption rate.

Onboarding KPIs 90

Onboarding KPIs Feedback Software Analytic Tools Research Software 90

Userpilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Here are four steps for building a user adoption strategy: Do customer research and create user personas. It starts from the moment a user has their AHA moment and continues until they become brand advocates.

Analytic Tools 75

Analytic Tools Feedback Software Research Software Data Visualization 75

Innovatemap

JANUARY 19, 2021

She wanted to find a way to utilize data to reveal hidden barriers, motivators and strategies healthcare companies could utilize to transform their companies. It was when this work was happening that it became clear that a rebrand was needed for the Authenticx brand to match the sophisticated new product.

Branding 52

Branding Research Software Feedback Software Healthcare 52

Intercom, Inc.

MARCH 11, 2021

As Farhan puts it: “Customers who trust their brands will spend more money, even if it’s more expensive than competitors. The service you get from the brand you interact with is more highly correlated to what your impression of that brand is than what the marketing and the product actually are.”.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

The Product Coalition

JANUARY 24, 2022

Apart from bringing TAM, SAM, SOM, also get the growth projection for 2–4 years and demonstrate the strategic roadmap while covering the marketing strategy. SAM : Assumption 2 : Indian brands comprising Noise, Boat, and Fire-Boltt captured over two-thirds (2/3) of the total smartwatch market.

Data Visualization 182

Data Visualization User Testing Research Software Marketing 182

Product Innovation Educators

MAY 8, 2023

Everything for us starts with strategy—both innovation strategy and corporate and total enterprise strategy. In the application, we shared our enterprise strategy and specifically the significant role innovation plays in that. We highlighted how we translate that strategy into the projects we pursue.

User Testing 110

User Testing Data Visualization Customer Experience Feedback Software 110

ProductPlan

APRIL 12, 2023

Today, ProductPlan is officially launching a brand new Product Discovery tool available exclusively to our Enterprise customers. With Product Discovery, you can capture ideas, organize them in a central repository, and validate the right opportunities that will drive your strategy. But ideas alone don’t make a product strategy.

Feedback Software 94

Feedback Software Product Research Enterprise User Testing 94

The Product Coalition

FEBRUARY 27, 2023

YML partnered with Champion to evolve the iconic brand for a new generation. Fueled by product insights and strategy, the work exceeded every key metric. Luckily for us, our client, Champion , the iconic retail brand, had analytics that were incredibly strong. When we jump into analytics, we have a few goals.

Data Visualization 134

Data Visualization Customer Feedback Customer Experience Analytic Tools 134

The Product Guy

MARCH 16, 2018

Product management requires product strategy. These are all key questions addressed as part of product strategy. To my surprise, the key need across my multiple products was to identify and drive the product strategy. Guest Post by: Marissa Fong (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Bill Gourlay].

Product Strategy 98

Product Strategy Strategy Reporting Tools Feedback Software 98

Userpilot

APRIL 26, 2022

As different customer segments adopt your product at different stages of its lifecycle, it is essential to select your product adoption strategies carefully. Before we dive into the strategies to drive adoption, let’s see what metrics you should measure to evaluate their success. 5 strategies to drive product adoption in SaaS.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Data Visualization 98

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Product Management University

FEBRUARY 12, 2024

As a product marketer though, this is more about your strategy and execution tactics that lead to year-over-year revenue growth. At the time, this was a regular practice as all enterprise software was installed at the customer site. We decided to do something no other enterprise software company had ever done at the time.

Product Marketing 147

Product Marketing Marketing Customer Experience Differentiation 147

Userpilot

MARCH 29, 2024

You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Ineffective marketing/poor marketing strategy. Use social proof to build brand authority. The conversion rate typically decreases as users go deeper into the sales process.

Data Visualization 103

Data Visualization User Testing Analytic Tools Feedback Software 103

Userpilot

NOVEMBER 19, 2022

So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. Here are 4 actionable strategies to improve your customer service KPIs: Use interactive walkthroughs to give step-by-step guidance to customers and reduce dependency on the support team.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 98

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

MAY 16, 2021

CitrusBits is a trusted partner of global brands like Burger King, Quiksilver, Symantec, and Sotheby. The company offers a comprehensive suite of services, including UI/UX design, development, QA and testing, graphic design and branding, and explainer video creation. It was founded in Los Angeles in 2012.

Analytic Tools 125

Analytic Tools Research Software Startups Development 125

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Product Innovation Educators

APRIL 15, 2024

After I left Amazon, one of my key clients was the Gates Foundation, and Greg Widmyer told me, “You do a really nice job taking the little strategies, inserts, and mechanisms from Amazon and delicately implementing them and influencing our work. I think you ought to write a book about it.”

User Testing 114

User Testing Product Management Product Manager Product Research 114

Userpilot

NOVEMBER 24, 2023

Customer retention is more of a long-term strategy compared to acquisition. This vital aspect of business strategy involves identifying potential customers, attracting them to the company, and persuading them to purchase. Customer retention keeps existing customers engaged and committed to a brand or product.

Customer Experience 101

Customer Experience Customer Feedback User Testing Data Visualization 101

Alchemer Mobile

JANUARY 30, 2020

In order to make the decision, enterprise teams typically answer three primary questions during their buying journey: Why should we change? Brands who cling to traditional VoC initiatives (like NPS) without expanding have become stuck. Measuring emotion allows brands to understand what’s directly influencing their customers’ behavior.

Reporting Tools 173

Reporting Tools Technology Data Visualization Customer Experience 173

UX Planet

FEBRUARY 1, 2024

Source: Radhakrishna Aekbote Competitors SWOT Analysis Mint Intuit Strengths: Established brand with trust. Weaknesses: Relatively lower brand recognition compared to traditional financial institutions. QuickBooks Strengths: Established a brand with a user-friendly interface. Automated, real-time expense tracking.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

Userpilot

SEPTEMBER 28, 2022

Highly satisfied customers tend to become loyal customers and brand advocates. Monitoring CAC can help you prepare a budget, keep it on track, and develop strategies to keep the cost as low as possible. Promoters are your most loyal customers and are more likely to become brand advocates. Customer Acquisition Cost.

Onboarding KPIs 86

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 86

The Product Coalition

MAY 31, 2022

particularly an enterprise software designer. But in enterprise design, the designer doesn’t always have a relationship with the customer. The real promise for enterprise design lies in consultative sales. When salespeople think like designers, they can zero in on the customer’s needs and design a solution that meets them.

Feedback Software 122

Feedback Software Reporting Tools Research Software User Testing 122

TurnKey Labs

AUGUST 23, 2023

Despite the apparent advantages of tech behemoths in terms of resources and brand recognition, smaller enterprises have ample opportunities to vie for elite candidates. By capitalizing on their distinctive attributes and strategies, these smaller players can stand toe-to-toe with […]

Enterprise 52

Enterprise Startups Branding Strategy 52

TurnKey Labs

AUGUST 23, 2023

Despite the apparent advantages of tech behemoths in terms of resources and brand recognition, smaller enterprises have ample opportunities to vie for elite candidates. By capitalizing on their distinctive attributes and strategies, these smaller players can stand toe-to-toe with […]

Enterprise 52

Enterprise Startups Branding Strategy 52

Intercom, Inc.

NOVEMBER 12, 2020

So while these shifts in consumer behaviors may be expedited by current circumstances, many unexpected industries were already exploring how to adopt B2B strategies for B2C – without losing the personal customer relationships that are at the core of their businesses. This shift moves us from brand promiscuity to brand loyalty.

B2C 221

B2C Customer Experience B2B Branding 221