Intercom, Inc.
NOVEMBER 4, 2021
You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. And lately, they’ve been quite busy with our brand refresh project. In this episode of Inside Intercom, we chat with some of the team behind the brand: Scott Smith , Creative Director.
Roman Pichler
APRIL 5, 2022
Be clear on the reason why the meeting is needed. What’s the meeting about? Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Carefully consider who should participate in the meeting to achieve the objective you have set. 1 Set an Objective.
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UX Planet
JANUARY 22, 2025
The rapid shift to digital-first lifestyles has disrupted traditional financial services, forcing companies to rethink their approach to branding. Todays customers expect financial brands to deliver deeply personalized, seamless digital experiences at every touchpoint, consistently reinforcing what they stand for.
Alchemer Mobile
JANUARY 26, 2021
The key to understanding your customers lies in meeting them where they are. Here are five tips to reassess your digital experience, meet customers where they are, and turn the channel into an actionable listening tool. Listen to your customers wants and needs, then build solutions to meet those desires. Act on what you learn.
Speaker: Mike Ellis, Vanilla Forums Marketing Manager
In a land of ever-changing customer behaviors and expectations, brands need to understand the experiences customers value the most, and how these can impact their business outcomes. Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the ‘want behind the want’.
Product Innovation Educators
MAY 15, 2023
What a community can do for your product – for product managers Today we are talking about building a community for a brand or product. Do you want to meet the podcast guests and ask them questions? What can a community do for a brand or product? Do you want to meet the podcast guests and ask them questions?
Alchemer Mobile
AUGUST 5, 2020
While we saw DAU (daily active users) stay pretty consistent for traditional banking apps since the pandemic hit, it spiked for budgeting apps and other mobile-first brands. If you’re one of these brands, I have a question for you: What are you doing to meet your customers where they’re at and collect their feedback?
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Leading brands and local businesses alike are tapping into varied business and consumer data to power their products and meet consumers’ ever-evolving needs. But companies need to remember that a product can only be as good as the data that powers it.
Advertiser: Vanilla Forums
Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings. What do consumers expect when it comes to CX?
Speaker: Igli Laci, Strategic Finance Leader
Market Research and Analysis 🌐 Focus on thorough product and customer segmentation to tailor pricing strategies that meet the specific needs of each segment. Don't miss this brand new webinar! Save your seat today! 📆 September 18th, 2024 at 9:30 AM PDT, 12:30 PM EDT, 5:30 PM BST
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