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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Userpilot

Personalize the knowledge base content based on user segment. Don’t custom code – use the right knowledge base software. A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature.

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The Ultimate Guide to Product Tours Software

Userpilot

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.

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AWS Cloud Performance Anomaly Detection – A Real-life Case Study

eG Innovations

This case study exposes the challenges that organizations deploying applications on the cloud face when performance issues happen and how difficult it can be to diagnose such problems. High CPU usage within the JVM can have numerous causes and often it can be a symptom of bugs within the Java code of the application.

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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Inspired by Marty Cagan contains a little about everything in product management and is based on how the most successful tech companies in the world build products.

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Web Design Manchester Agencies to Work With In 2022

UX Studio: Product Management

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

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Self-Serve vs. White Glove Onboarding: What’s The Difference and Which is Better For Your SaaS

Userpilot

The white-glove method delivers highly personalized experiences, helps to break down complex tools, and enables companies to generate live feedback. Self-service or tech-touch onboarding provides customers with the guidance and resources they need to learn and use the product themselves. to enhance the process.

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Best Resources for Data Folks

Iteratively Blog

It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? A large part of the reason is due to the fact that not everything is measurable. Codecademy is widely known for its tech courses. Play the latest episode. #4