Certifications Customer Experience Workshop 
Business Acumen Institute
SEPTEMBER 18, 2023
And, the research is done sometimes to the workshops I deliver. So we have technical solutions that don’t necessarily solve a customer problem. Maybe they didn’t build enough capacity for the number of new users for a business application because they didn’t understand the business forecast.
ProductPlan
JUNE 5, 2020
Learning on the job or via a professional mentorship offers the chance to grow and gain valuable experience. There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. But how do you know which ones are worth your time and money?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Melissa Perri
JUNE 29, 2017
It’s an interesting question and one that takes time to unpack. The first time I heard the term, I asked someone what it meant. That was until I had my first experience teaching Product Management at a company using the SAFe framework. I was doing a workshop for a very large bank when one of the attendees chimed in.
Product Innovation Educators
SEPTEMBER 12, 2022
Three levers to create products customers love. I start episodes by saying, “ I’m so glad to be part of your journey towards product mastery so you can better develop products customers love.” This is something I’ve been asked about many times since starting the podcast in 2015. Frameworks and tools.
Userpilot
MAY 22, 2024
What if you could get into your user’s brain? These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.
Userpilot
SEPTEMBER 5, 2022
Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you?
The Product Coalition
JANUARY 5, 2021
They are derived from my fourteen years of practical experience with XP and Scrum, serving both as Product Owner and Scrum Master and interviewing dozens of Product Owner candidates on behalf of my clients. So far, this Product Owner interview guide has been downloaded more than 7,500 times. ??
Expert insights. Personalized for you.
Let's personalize your content