ProductPlan

JUNE 5, 2020

Continuing education plays a crucial role in long-term career success in just about any profession. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics. Here’s even more good news: There are many product management certifications and courses available today.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Userpilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. Customer onboarding is not a one-time event.

Onboarding KPIs 91

Onboarding KPIs Customer Experience User Testing Customer Feedback 91

Userpilot

AUGUST 24, 2022

Customer enablement (or customer success enablement) helps customers make the most of your tool by providing all the necessary training, tips, and resources needed for success. An active community facilitates customer education and even encourages new users to sign up. Your customer retention rate will increase as well.

Feedback Software 76

Feedback Software User Testing Customer Experience Customer Feedback 76

Sequent Learning

DECEMBER 20, 2023

Educational Background: While there’s no specific degree for product management, a background in business, engineering, marketing, or a related field is beneficial. Many aspiring product managers pursue additional certifications or courses to enhance their knowledge. Continuous Learning: Product management is an evolving field.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. Enjoy this time. We’ll help.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

MARCH 29, 2024

HubSpot implements certification programs to drive brand activation. Attlasian's free trials open an opportunity for a brand activation event. Brand activation is the process of forging an emotional connection with your target audience through interactive events and experiences. What is brand activation?

Branding 84

Branding Analytic Tools Feedback Software User Testing 84

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

This year’s event is about sustainable innovation and using data to find the next breakthrough for your most pressing business challenges. Choose from several registration options, including a no-cost package, for an event that works best for you. CXO Insight of the Month: 10 Steps to Creating a Data-driven Culture.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

The Product Coalition

SEPTEMBER 23, 2023

Check this out: The global NFT market is predicted to hit a whopping $5.1 It’s like having an unforgeable digital certificate of authenticity. Owning an NFT means you have a digital certificate of authenticity for your precious digital asset. billion by 2028, up from $1.9 Think of it as digital cash for your digital endeavors.

Research Software 124

Research Software Analytic Tools Feedback Software Data Visualization 124

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Feedback Software 87

ProductPlan

JANUARY 27, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Plus, they’re spending on hiring staff and keeping them engaged and educated. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Product Management Unpacked

JUNE 23, 2020

“The paramount role of a product manager is to understand markets and empathize with consumer needs,” says Corey Grone, senior product manager of cloud data protection at iland Cloud. Grone manages a suite of products that fall under BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service) portfolios.

Data Visualization 192

Data Visualization Customer Experience Weak Development Team Technical Review 192

Userpilot

JANUARY 26, 2023

TLDR; SaaS customer onboarding is the product guidance and education new customers receive when they first sign up for your product. To run a successful SaaS onboarding process , first choose the right onboarding model (low-touch, white-glove , or self-service ). Just a name and email address are enough to get started.

Analytic Tools 91

Analytic Tools Feedback Software Customer Experience Data Visualization 91

Userpilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Customer education idea #1 — Onboard new users. Let’s dive in….

Analytic Tools 57

Analytic Tools Research Software Education Customer Experience 57

Userpilot

MARCH 20, 2023

Which is the ideal tool for interactive user guides; Chameleon or Apty? With so many tools available on review sites, finding a software that suits your requirements and budget can be overwhelming. TL;DR Interactive user guides utilize various UI patterns to educate customers on how to effectively use your product.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

DECEMBER 3, 2022

The next stage is acquisition, where customers sign up for a product or service for the first time. They’ve recognized the value of the product or service at this point. To make sure existing customers are sticking around, you can: Look into product usage analytics and understand what’s driving customer loyalty.

Feedback Software 89

Feedback Software Customer Experience Analytic Tools Customer Feedback 89

Gainsight

OCTOBER 7, 2022

That’s why Gainsight offers two robust education programs that help you level up your customer success management game. That’s why we created Pulse+, a training and certification hub for CS professionals and teams to take their practice up a notch. . Build your CS Ops career with a Gainsight Admin certification.

Research Software 52

Research Software Reporting Tools Customer Experience User Testing 52

The Product HQ

MAY 10, 2024

Enroll in our top-rated certifications to master product management concepts along with the hard and soft skills needed. Organize events, do presentations, and build effective work relationships with others when you join such extra activities. You need to have strong market analysis, research and data analysis skills.

Customer Experience 52

Customer Experience Research Software Feedback Software Certifications 52

Userpilot

MARCH 16, 2023

TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. Let’s get into it!

Analytic Tools 83

Analytic Tools Feedback Software Customer Experience User Testing 83

Userpilot

MARCH 24, 2023

Which is the superior tool for developing interactive user guides – Whatfix or Apty? It can be difficult to choose the best tool with so many alternatives available on review sites. Additionally, the tool’s price must match your budget. However, it lacks advanced analytics and in-depth style customizations.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

ProductPlan

JANUARY 21, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Plus, they’re spending on hiring staff and keeping them engaged and educated. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Host webinars to educate and interact with your audience. Too much friction in your service will kill any intimacy with your customer.

User Testing 92

User Testing Feedback Software Research Software Analytic Tools 92

Userpilot

JULY 13, 2022

Would you like to discover new ones that will give you valuable insights into product management ? Amplitude blog focuses on data analytics in product management. Ken Norton offers lots of valuable insights based on years of experience in his Bring the Donuts product manager blog. Do you follow any product manager blogs?

Blog 89

Blog Analytic Tools Research Software Feedback Software 89

Userpilot

DECEMBER 3, 2022

Then, look into your product usage data to find friction points. Triggering microsurveys at critical touchpoints and asking open-minded questions can still give you invaluable insight into your user experience. Look into product usage data. After looking at the data , test the usability of your most under-utilized features.

Feedback Software 90

Feedback Software Research Software Analytic Tools User Testing 90

Userpilot

AUGUST 18, 2022

These include status seekers, educators, validators, and collaborators. Customer service is essential for nurturing positive customer relationships. Use gamification , like badges or certificates, to celebrate customer milestones and make the experience fun. Are some customers experiencing setbacks in your product? Exploration.

User Testing 88

User Testing Customer Experience Customer Feedback Feedback Software 88

Pragmatic Marketing

FEBRUARY 5, 2019

Ladies and gentlemen, mesdames and messieurs, product leaders and business executives, data scientists of all ages—we give you: Pragmatic Institute! Pragmatic Institute will continue both companies’ goals of providing product leaders, business principals and data scientists with the ability to expand and perfect their skills.

Artificial Inteligence 70

Artificial Inteligence Certifications Data Visualization Healthcare 70

Pragmatic Marketing

FEBRUARY 5, 2019

Ladies and gentlemen, mesdames and messieurs, product leaders and business executives, data scientists of all ages—we give you: Pragmatic Institute! Pragmatic Institute will continue both companies’ goals of providing product leaders, business principals and data scientists with the ability to expand and perfect their skills.

Artificial Inteligence 70

Artificial Inteligence Certifications Data Visualization Healthcare 70

The Product HQ

APRIL 20, 2024

For example, when applying to a small education tech start-up for a PM role, we did a short case study where we went out to target customers (who accurately represented the startup’s direct customers) and surveyed them about their problems and problem-solving in the education space. Study up on user stories and jobs to be done.

Customer Experience 52

Customer Experience Product Management Product Manager Research Software 52

The Product HQ

FEBRUARY 6, 2023

Some of these include educational background, work experience, and location. In a similar way, higher education levels also have an impact on how high compensation is. Comparably also reports that the annual salary of a senior technical product manager working within the United States ranges from $80,350 to $202,000.

Technical Review 52

Technical Review Data Visualization Product Management Product Manager 52

Userpilot

OCTOBER 23, 2022

Acquiring and keeping repeat customers involves delivering an excellent customer experience , empowering them with product education , acting on their feedback , and rewarding customers for their loyalty. Improve customer service experience by offering self-service support. Provide outstanding customer service.

Feedback Software 86

Feedback Software User Testing Customer Feedback Customer Experience 86

Userpilot

JANUARY 19, 2021

Use the insights from these measurements to improve your product experience. Ditch the vanity metrics and focus on actionable data. Source: Userpilot Feature Engagement Analytics – why not try it in your app? Using analytics tools such as Heap. If you’re moving from another tool, you will have to, well, move.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Customer Experience 97

Userpilot

SEPTEMBER 29, 2022

Track product usage and in-app customer behavior to glean valuable insights. Host virtual customer engagement events such as webinars. Provide proactive support and ongoing education with a resource center. A good customer engagement strategy has measurable KPIs and is always updated based on the performance data.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Gainsight

NOVEMBER 13, 2018

We were beyond stoked to have Professor Brian Cox speak at this year’s event. Support and Services teams should be able to access customer data so they can be aware of any patterns of risk. If you’ve attended a Pulse event before, you’ll know that there’s no party like a Pulse party. So, what’s next?

Customer Experience 68

Customer Experience Product Research Certifications Data Visualization 68

Indicative

MAY 25, 2018

The event featured leaders in tech, media, and government talking about how technology will impact our world. Deciding by Data. Becoming a data-driven company is about two things; technology and culture. Levy first touched on the commoditization of data that’s made data access easier for every business.

Research Software 53

Research Software Banking Certifications Customer Experience 53

The Product Coalition

OCTOBER 14, 2020

At CES 2020, climate change tech was a highlight of the event , with 6 startups being highlighted as the most innovative. TransMetrics: This Eastern European startup provides cargo companies with data solutions to help make their operations more efficient, and therefore more eco-friendly. The most important thing is educate yourself.

Customer Experience 132

Customer Experience Product Research Startups Positioning 132

UX Studio: Product Management

NOVEMBER 8, 2021

This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California. Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento?

Research Software 77

Research Software User Testing Technical Review Product Research 77

Product Bookshelf

MARCH 2, 2017

The realization that people “hire” milkshakes for different “jobs” crystalized the idea that understanding why someone is using a product or service is more important than who they are. Customers don’t buy products or services; they pull them into their lives to make progress. Finding jobs.

Data Visualization 48

Data Visualization User Testing Automotive Customer Experience 48

Userpilot

JUNE 4, 2020

Imagine you sign up for a tool like that. Anything else you do with the tool – analytics, editing images, adding posts to queue, changing timezones – is secondary. The difference here is that before activation, a user may still be trying out different tools and is still making up their mind. You say ‘hi’.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Customer Experience 52