The Product Guy

DECEMBER 29, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 257

Product Manager Product Management Management Management 257

The Product Guy

DECEMBER 26, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 265

Product Manager Product Management Management Management 265

The Product Guy

DECEMBER 18, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 247

Product Manager Product Management Management Management 247

The Product Guy

DECEMBER 25, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Certifications 150

Certifications Product Manager Product Management Information 150

The Product Guy

DECEMBER 24, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Roadmap 150

Roadmap Certifications Product Manager Product Management 150

The Product Guy

DECEMBER 23, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Roadmap 150

Roadmap Certifications Product Manager Product Management 150

The Product Guy

DECEMBER 22, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Certifications 150

Certifications Product Manager Product Management Information 150

The Product Guy

DECEMBER 21, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 150

Product Manager Product Management Management Management 150

The Product Guy

DECEMBER 20, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 150

Product Manager Product Management Certifications Management 150

The Product Guy

DECEMBER 17, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 150

Product Manager Product Management Management Management 150

The Product Guy

DECEMBER 16, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 150

Product Manager Product Management Management Management 150

The Product Guy

DECEMBER 14, 2016

This year, the first nominator of Adam received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 150

Product Manager Product Management Management Management 150

The Product Guy

JANUARY 30, 2017

This year, the first nominator of Chris received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 150

Product Manager Product Management Management Management 150

The Product Guy

JANUARY 10, 2017

This year, the first nominator of Chris received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Certifications 150

Certifications Product Manager Product Management Engineering 150

PMLesson's Ace the PM Interview

JULY 13, 2020

There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Still, there’s a place for certification on your resume. might give you the boost you’re looking for.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Guy

JANUARY 23, 2017

This year, the first nominator of Chris received a $100 gift certificate to Amazon.com. It’s an awesome way to meet fellow Product People in a laid-back, conversational environment within which sharing and learning can flourish and complement the knowledge base for all on a peer-to-peer basis.

Product Manager 150

Product Manager Product Management Management Management 150

The Product Coalition

SEPTEMBER 24, 2024

This Information Retrieval superpower opened up new possibilities, especially for products that rely on knowledge bases, like customer support platforms or collaboration tools. With Authentication and Certification built in, AI becomes a kind of quality control within products.

Reporting Tools 147

Reporting Tools Data Visualization Artificial Inteligence Research Software 147

Userpilot

JANUARY 14, 2023

Creating step-by-step guides and knowledge base content of different formats to guide users around specific tasks and problems. Build training content and certification programs. Turning courses into certification programs can also incentive more customers to complete them. Create a knowledge base with different modules.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

AUGUST 29, 2022

Don’t use text alone for your in-app tutorials or knowledge base content. Customer training examples: Hubspot’s training & certification academy and Kommunicate’s in-app customer training. Some content formats to include are video tutorials, knowledge base articles, and case studies.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Intercom, Inc.

MAY 18, 2022

Our Information Security (InfoSec) team safeguards our customers’ trust in our platform and we are evidenced by our SOC2 Type II and HIPAA attestation reports and ISO27001 certification, so that businesses can collect and store data with peace of mind.

Data Visualization 217

Data Visualization Analytic Tools Feedback Software User Testing 217

Userpilot

JULY 29, 2024

You need to ensure that your data is protected and that the tool complies with industry standards, such as SOC-2 Type-2 certification. It’s ideal for creating, storing, and sharing information, making it a powerful tool for knowledge management. Robust security : Security is a top priority when choosing a product management tool.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Modus Create

MARCH 15, 2019

After gaining a Silver level badge just 9 months ago, our team’s many additional certifications and proven client success stories have propelled us to the next level of partnership.

Certifications 65

Certifications Agile Enterprise Naming 65

Userpilot

JULY 30, 2021

SOC 2 is a certification awarded by an independent auditing body that guarantees high data security standards. The certification is based on the following 5 trust service principles: Security. You should therefore look for enterprise onboarding software with a Type II certification, not a Type I. SOC 2 Type II.

Analytic Tools 98

Analytic Tools Feedback Software Enterprise Data Visualization 98

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

JULY 20, 2024

Best certifications for experience strategists While there’s no single “best” certification for experience strategists, several highly-regarded programs and courses can boost your skills and credibility.

Data Visualization 94

Data Visualization Analytic Tools Research Software Feedback Software 94

Userpilot

SEPTEMBER 2, 2022

The resource center created with Userpilot is totally customizable, in the sense that you can choose your knowledge base design and structure, and create a help center that feels unique to your brand. Help Scout – Best 2-in-1 helpdesk and knowledge base software. An intuitive knowledge base.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

AUGUST 6, 2024

Constantly educate customers through product-led content , certification programs, knowledge bases, and webinars. Developing certification programs. Building a knowledge base. Create an omnichannel customer engagement strategy to ensure a consistent experience across all touchpoints.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

AUGUST 23, 2024

A step-by-step digital onboarding process in banking : Select customer onboarding software with engagement features, analytics, automation, integrations , and compliance certifications. Add product documentation to an in-app knowledge base for easy access. Streamline the sign-up process by collecting only essential information.

Analytic Tools 105

Analytic Tools Feedback Software Banking Data Visualization 105

Userpilot

NOVEMBER 20, 2022

You can acknowledge customer success by rewarding them with badges and certificates, or simply triggering gamified celebratory modals once the user hits a key milestone. The best way of offering self-service options is by creating an easily accessible and searchable knowledge base with multiple formats of resources. Wrapping up.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

FEBRUARY 7, 2020

Update your knowledge base. Unlike your knowledge base, which focuses on how to complete a certain task, this educational content should cover real-world cases of your product in action. This kind of content provides customer education and builds on your knowledge base. Send automated email sequences.

Analytic Tools 83

Analytic Tools Research Software Education Customer Experience 83

Userpilot

FEBRUARY 3, 2023

Create a self-serve knowledge base to ensure customers have unlimited access to the educational and support resources they need. Offer ongoing education and support through a knowledge base In product-led companies, self-service is a huge part of the customer experience. To invite users to a webinar, use slideouts.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

DECEMBER 10, 2022

Embed your educational resources into your knowledge base for a better experience. The brand understands how challenging learning a new language is, so they make it fun with gamification elements like badges and certificates. Use celebratory modals, badges, points, or even certificates to drive users to the finish line.

Customer Experience 98

Customer Experience User Friction User Testing Customer Feedback 98

Userpilot

AUGUST 17, 2024

“Building Effective Knowledge Bases” by Help Scout : This webinar provides guidance on creating and maintaining knowledge bases that empower customers to find solutions independently, reducing the burden on support teams.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

AUGUST 24, 2022

For this, you can use gamification elements like badges, certifications, loyalty points, etc. Hubspot is a classic example in customer education badges and certifications: Provide self-service support to help users get instant answers. Celebrate customer success and reward customers for their achievements.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

JUNE 30, 2024

Create a single source of truth with Confluence : Organize all your sales enablement resources and documentation in a single customized knowledge base. There are also certain certifications you could consider, such as Hubspot’s Sales Enablement Training or a similar one by the Sales Enablement Society (SES).

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

AUGUST 19, 2024

Content Creation : They might create or curate onboarding content like knowledge base articles, video tutorials, and email drip campaigns to educate customers on product features and best practices. We’ve curated a list of the best books, webinars, podcasts, blogs, and certifications tailored for Customer Onboarding Managers.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 28, 2024

Transform product management workflows with Confluence : Simplify collaboration and information sharing amongst various teams by establishing a centralized knowledge base , helping align decision-making throughout the product lifecycle. What skills should a growth product manager have?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52