Lenny Rachitsky

JUNE 1, 2025

He is known for his “extreme dogfooding” ethos—personally completing almost a thousand Uber driving and delivery trips to sharpen his product insight and user empathy—and his “ship, ship, ship” mantra, which drives rapid iteration across Uber’s global teams.

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Userpilot

APRIL 24, 2024

What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. There are also governance and ethical concerns, like data privacy or AI bias. AI analytics are coming soon.

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. ChatGPT on the other hand is easy to access, use and train for anyone.

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Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. Arne Kittler provided a warm welcome to the Fireside Chat portion of the Leadership Forum at Product at Heart.

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The Product Coalition

APRIL 28, 2023

We are living in exciting times — the area of the rise of AI tools. Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. You probably heard about chatGPT and the daily changes in the field.

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Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

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Userpilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. Collect zero-party data : Collecting zero-party data allows for more accurate personalization and gives customers control over their data—building more trust.

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Modus Create

JANUARY 9, 2025

From iPhone to AI By Patrick Sheridan Posted in Digital Transformation , Product Published on: January 9, 2025 Last update: January 9, 2025 How lessons from the mobile boom can help navigate the new era of software development Were going to make some history together today. AI software spending is forecasted to grow to $297.9

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. It relies on manual setup and explicit knowledge about what’s in the data.

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Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. According to a 2024 report by Accenture, more than $10.3 Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data.

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Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives.

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Lenny Rachitsky

FEBRUARY 20, 2024

Don’t miss Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my PM recruiting service (helping you hire Sr. It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. What are GPTs? Now automated through GPT.

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Lenny Rachitsky

FEBRUARY 8, 2024

To get better answers from ChatGPT, be specific and give more context to your questions. This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools.

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The Product Coalition

JULY 5, 2023

Is a more comprehensive solution available at any price? The purchased solution probably being way more polished. To be fair, I tried to overcome my strong bias on this topic by asking a knowledgeable authority (ChatGPT) for counterarguments: Customization: A built system allows greater customization to specific business needs.

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Userpilot

JULY 30, 2024

Let’s explore what user interface design is, its importance, and the essential principles and elements for creating engagement—driving UIs in SaaS: TL;DR User interface (UI) design involves crafting visual and interactive aspects of digital products to ensure they are intuitive and engaging. Output : UI design produces visual components.

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Userpilot

JUNE 11, 2024

We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. While interactive walkthroughs guide users step-by-step through using a product, product tours showcase the tool's features and benefits without direct interaction. Try it now.

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Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers.

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Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

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Modus Create

JUNE 20, 2023

You don’t have to provision servers to run apps, storage systems, or databases at any scale. According to a report by cloud solution provider CloudZero, companies that adopt serverless architectures experience a 71% reduction in infrastructure costs on average. ChatGPT has brought the AI discourse to every industry.

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Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack.

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Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024.

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Arkenea

OCTOBER 10, 2024

With the rise in data breaches and ransomware attacks, patients rely on safe healthcare websites. Incorporate privacy measures such as HIPAA compliance to safeguard healthcare data against potential cyber-attacks. With the rise in data breaches and ransomware attacks, patients rely on safe and secured healthcare websites.

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Lenny Rachitsky

MARCH 4, 2025

Roughly half are PMs, but over a quarter are founders, and the rest (and the segment growing fastest) are a mix of adjacent functions: engineers, designers, growth/marketing, data, UXR, etc. The solution is to use this platform to help the best product and growth minds in the world share their best lessons. Guest posts.

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Department of Product

SEPTEMBER 28, 2023

The results are remarkably realistic and the new tools could have an impact on product teams. Aside from the obvious applications of Voice Translation in the context of content creation, these new translation tools could make expansion into other territories easier. What are the traits of fast, productive software engineering teams?

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Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Finally, if you’re looking for salary benchmarks ahead of a potential career move, check out these free reports. Spotify is launching a new audiobooks service with over 150,000 titles.

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Gainsight

MARCH 25, 2025

Today, AI tools are everywhere. AI voice agents are on our phones, generative AI summarizes our Google searches, and, according to Reuters , over 400 million people use ChatGPT weekly. AI solutions for Customer Success will always require a human being at the helm, ensuring customer touchpoints are personalized and strategic.

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Lenny Rachitsky

AUGUST 12, 2024

If you are in a sales motion dominated traditional B2B software industry, you’ll will need to add PLG because competitors will be adding it and gaining an advantage. Self-service checkout flow: PLG products allow users to upgrade to paid plans or access more advanced features on their own, without needing help from a sales team.

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Department of Product

OCTOBER 12, 2023

Space OS, from Berlin-based startup Deta, thinks there’s a better way to run your desktop’s operating system. It imagines operating systems as an infinite canvas on which you can take notes, watch movies or run full apps just by drawing on the screen. Enjoy the rest of your week!

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The Product Cafe

JUNE 18, 2024

It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform. Here’s where AI steps in, not as a replacement but as a tool that automates the mundane, freeing you up for the high-stakes, high-reward aspects of your job.

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Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. In healthcare, for example, healthcare professionals (HCPs) will likely use AI for data-based diagnostic support. That’s an increase of more than 1,700%.

Education 52

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Arkenea

MARCH 29, 2025

HIPAA risk assessment ensures that ePHI is protected from threats and vulnerabilities such as fraud, data breaches, financial scams, identity thefts, etc. Cyber security continues to be the top priority for healthcare organizations owing to the rising number of thefts and data breaches.

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Modus Create

SEPTEMBER 30, 2024

Audi Business Innovation is driving this process with digital services and experiences that are novel and support and inspire Audi users in their everyday lives. Cultivate an open source culture To drive innovation in a virtual organization, rip a page or two from the playbook for running distributed open source software projects.

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Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Instead, the star of the show was the new generative AI tools the company is building. of all US streaming screen time. Enjoy the rest of your week!

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UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. In this blog post, we’ll provide an overview of the latest trends, challenges, and most popular AI tools in education. And when I say student, that encompasses the learners in formal education and school systems.

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Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. For example, the release of ChatGPT (OpenAI’s artificial intelligence chatbot) caused quite a stir across different industries.

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Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

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