Product Talk

FEBRUARY 5, 2025

Or maybe we get caught up in comparisons, hearing success stories from product peers at other companies that lead us to say, That could never happen here. Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. Build an opportunity solution tree. But he didnt give up.

Product Research 218

Product Research User Testing Customer Experience Framework 218

Userpilot

JUNE 26, 2023

In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. Event-based message triggering. Launch contextual in-app guidance and messages. Picking the right product experience platform is an important task for any product manager. Let’s dive in.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

OCTOBER 20, 2021

Customer feedback insights and in-app messages. The post Pendo vs. Walkme – The Ultimate Comparison appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. With Pendo, you’ll get: Tools and features geared primarily to customer onboarding. Product tours and walkthroughs.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JANUARY 3, 2022

When implemented effectively, in-app messages are a great way of driving user engagement in a timely, contextual and personalized manner. In-app messaging are the essential tool for SaaS businesses to easily communicate in-product with the user and: Onboard customers. What are in-app messages? Drive feature and product adoption.

Feedback Software 98

Feedback Software Analytic Tools Messaging Product Research 98

Intercom, Inc.

JANUARY 21, 2020

We might see this principle at work in eBay’s app, where the first text used for messaging (instead of search or navigation) is a large, high-contrast banner reassuring people they can sell their items safely and get 100 free listings per month. For comparison, consider that all of Snapchat’s UI text only takes up just 3.5%

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Userpilot

DECEMBER 6, 2021

Defining different user segments allows you to design, trigger, and automate experiences and messages around different use cases, enhancing your customer relationships in return. #5 While in-app messaging is essential to any customer success team, some communications with users need to take place elsewhere. ActiveCampaign. Yes, it is.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Alchemer Mobile

DECEMBER 21, 2022

The secret sauce here is not just targeting your ads or your messaging toward one demographic at a time, but finding ways to target even smaller combinations. Communicating with both through the same message does neither group any good. Truly powerful mobile customer engagement comes from hyper-specific brand interactions.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

OCTOBER 27, 2021

Communicate with users via in-app messages and notifications. The post WalkMe vs. Whatfix – the Ultimate Comparison Guide + a few alternatives appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. With WalkMe, you’ll be able to: Set up customizable product tours with on-screen guidance.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

JUNE 28, 2020

The App seems to intentionally downplay peer-to-peer comparison which is also evident in the next feature we are going to look at. Buddy board Interactions are also limited to sending a few templated messages like ‘You are doing great!’, ‘you deserve some Headspace today!’

Feedback Software 183

Feedback Software Customer Experience User Testing Customer Feedback 183

Userpilot

JULY 8, 2024

The purchase-stage touchpoints include free trials, demos , pricing and comparison pages, and customer testimonials. Examples of post-purchase touchpoints include thank you and welcome emails, upsell and cross-sell messages, onboarding flows , self-service resources, and new feature announcements. Book Userpilot demo!

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Userpilot

NOVEMBER 28, 2024

It’s perfect if you want to go beyond just watching sessions and take action on what you learn (such as finding user frustrations in the onboarding process , triggering in-app messages , etc.). Here’s what Userpilot brings to the table: Access to session replays directly from trend charts, funnels, or user profiles (just like Mixpanel).

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Customer Feedback 105

BrainMates

MAY 26, 2025

Importantly, competitor analysis is not the same as a product comparison. Step 4: Summarise Competitor Strategy and Positioning Once youve gathered your data, organise it into a simple comparison table. Use these insights to refine your roadmap, adjust messaging, or highlight competitive advantages.

Data Visualization 40

Data Visualization Customer Feedback Product Manager Product Management 40

Userpilot

DECEMBER 18, 2024

Here you can view key results through easy visualizations and comparisons. Concept testing : Validate everything from product design ideas to branding and messaging, ensuring that your product is primed for success. For each task participants must perform, Optimal Workshop has a dedicated task results tab.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Arkenea

JULY 2, 2024

HL7 message structure includes segments, fields, components, and sub-components. This version of HL7 uses standardized messages such as medical orders, demographics, lab results, administrative activities, and financial details. It lacks well-defined roles for messages and applications used in varied clinical operations.

Reporting Tools 52

Reporting Tools Healthcare Systems Review Software Review 52

Userpilot

MARCH 30, 2025

To do this, you can use all sorts of in-app messages such as announcements, tooltips , or banners to expose your mobile app to people who will likely find value in it. You can tag messages as unread to check them out later when youre at the office, set reminders to address specific issues when youre on the desktop, star a message, and so on.

Research Software 65

Research Software User Testing Customer Experience Customer Feedback 65

Mind the Product

FEBRUARY 14, 2018

Some platforms offer services that sometimes require an external supplier, such as in-app messages, push notifications, and surveys. Cohort comparison gives you the tool to see such user cohort data. Google Analytics gives you very limited cohorting options in comparison to platforms like Mixpanel, Hotjar, Appsee and others.

Data Visualization 132

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 132

The Product Coalition

MARCH 24, 2021

Helpsters four step product discovery process Subliminal product management messaging At first I I didn’t know if I was over thinking it and/or I’m just hyper aware of work stuff but I couldn’t help (pardon the pun) to draw comparisons between the Helpsters and real life product management. Was the message was aimed at me, the parent?

Product Manager 119

Product Manager Product Management Product Research Banking 119

The Product Coalition

SEPTEMBER 8, 2022

Free to use and requiring a quick install on your site, Google Search Console can also help you decide what problems your product has… I noticed early on that one of our highest trafficked search terms was an error message, leading to a JIRA ticket. It gives you a sense of who your potential customers think your competition is.

Analytic Tools 172

Analytic Tools Reporting Tools Data Visualization Research Software 172

Userpilot

MAY 6, 2025

Beyond mobile and web analytics, Userpilot also helps you engage users directly with personalized in-app messaging. Trigger targeted in-app messages with Userpilot. 4 CleverTap for engagement and retention analytics Best for: Driving user retention with lifecycle campaigns and in-app messaging. Pricing: 30-day free trial.

Data Visualization 70

Data Visualization Analytic Tools Feedback Software Reporting Tools 70

Product Management University

SEPTEMBER 4, 2023

Your marketing messages and sales narratives always lead with the strategic customer value of the portfolio. The quantifiable strategic value of each individual product, to both your customers and your own organization, pales in comparison to the strategic value of all products collectively, your portfolio. Here’s why. Absolutely not.

Product Marketing 130

Product Marketing Marketing Customer Experience Product Research 130

Mind the Product

APRIL 13, 2017

Luckily Revue was already a heavy user of Intercom , a customer messaging platform, which for me is pretty much like finding a goldmine! You can send direct messages to users, or even automatic emails. When we announced it via a message on Intercom we received so many happy messages from users. Asking the Right Questions.

Customer Experience 165

Customer Experience User Testing Customer Feedback Feedback Software 165

The Product Coalition

MARCH 9, 2021

Automation of all standard functions has reduced the cost by 35–50% in comparison with conventional taxi services. Messaging, ratings & reviews, booking history. Cost estimation, reports, messaging, support: If one needs to submit any report, or to get the users’ support, just go to the appropriate app section.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

The Product Coalition

DECEMBER 15, 2020

They add information about free shipping, the end of the discount, alert messages about there is only one product left or if there are a lot of people interested in this item. Product comparison In the Home Depot application, products can be compared by all characteristics or only by different ones.

Feedback Software 158

Feedback Software Technical Review User Testing Customer Feedback 158

Product Management Unpacked

APRIL 3, 2020

Here are some thoughts on trust messages that are more specific and relevant, from a LinkedIn post by Carlos Gonzalez de Villaumbrosia, the founder of Product School. Be aware of the gravity and ambiguity of written text, which adds seriousness in comparison with water cooler chats. How do you maintain relationships remotely?

Weak Development Team 163

Weak Development Team Product Manager Product Management Banking 163

Lenny Rachitsky

SEPTEMBER 5, 2024

” Use the insights to reposition your product, refine your messaging, and add/remove features, aiming to grow your “very disappointed” user group to 40% of all your users. The simplest way to do this is by asking your users directly—through surveys, messages, or even notes via the customer service team.

User Testing 131

User Testing Onboarding KPIs Product Research Customer Feedback 131

Intercom, Inc.

JUNE 4, 2019

Positioning: They know what messaging resonates with your customers and the language your current and prospective customers are using to discuss their problems. Competition: They know who you’re getting compared to on a daily basis and how this comparison is evolving. Your product. Tapping into sales and marketing insights.

Roadmap 187

Roadmap Marketing Data Visualization User Testing 187

Product Management University

SEPTEMBER 24, 2019

Your products and services do so many great things and you feel compelled to cram all ten pounds of greatness into a five-pound value story where the real message gets lost. When you take this approach, you swap feature comparisons for results comparisons. The easiest way out of this trap is to just be the customer.

Positioning 113

Positioning Customer Experience Differentiation B2B 113

The Product Coalition

JANUARY 18, 2022

Thus, it’s alway better to have an equal and legit comparison when it comes to types of solutions. However, for small businesses with minimal incoming live chat volume, this Rocket.Chat Omnichannel has proven to be a great source for multitask where it ensures not to miss out on any incoming messages Cost? —?Free Proprietary #5?—?Live

Feedback Software 158

Feedback Software Customer Communications Software Review Data Visualization 158

Mind the Product

MAY 6, 2020

We ran a detailed comparison of all the colours in the brand palette to find the best combinations. We also ran the same colour comparisons through colour-blindness simulators for protanopia and deuteranopia (red-green) and tritanopia (yellow-blue). The team ran a detailed comparison of all the colours in the brand palette.

User Testing 121

User Testing Data Visualization Product Research Research Software 121

UX Planet

DECEMBER 6, 2024

When it comes to A/B testing , AI-driven tools can automate the comparison of multiple design versions, gathering data to show which options resonate best with users. Rapid prototyping and building user journeys is one area where AI shines, enabling teams to quickly create, test, and iterate on design concepts.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

JANUARY 12, 2025

This alignment standard ensures that textual content is easy to scan, while numeric data aligns neatly, making comparisons between values more intuitive forusers. Add a subtle animation or success message to confirm changes, ensuring a smooth and intuitive user experience.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 27, 2025

Now lets take a closer look at the main use cases of Appcues and the key features enabling them: Engage users with in-app messages and push notifications As Ive already mentioned, Appcues is primarily an engagement tool, this is its strongest suite. Tooltips: Small messages near UI elements to provide additional context or guidance.

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Customer Feedback 65

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. But its multilingual features are only available in higher-priced tiers, and outbound messaging, especially SMS, is more complicated than it should be. In other words, you resolve issues faster.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Alchemer Mobile

AUGUST 25, 2020

In comparison to the growth of the larger job market, the demand for PM roles in the US surpasses the increase in demand for all other roles combined by 5x. So, why the growth? The worlds of marketing and product are colliding in new ways as customer experience takes center stage.

Technical Review 130

Technical Review Product Manager Product Management Software Review 130

Userpilot

OCTOBER 31, 2023

Mailchimp has a comparison table on its pricing page to help visitors compare plans. This simplifies the comparison process since visitors can quickly compare usage limits or see which plans include a specific feature. Hotjar offers annual discounts to garner longer-term commitments from new customers.

Feedback Software 103

Feedback Software User Testing Customer Experience Data Visualization 103

Alchemer Mobile

AUGUST 6, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Manager 179