Centercode

APRIL 15, 2020

With 18 speakers and over 400 attendees, Delta ’20: the Virtual Customer Validation Conference made one thing clear: even in uncertain times such as these, the CV industry is enthusiastically pushing forward. TestFairy’s Yair Bar-On on Mobile Testing Done Right. Meet Ted, Centercode’s Newest Team Member.

User Testing 69

User Testing Customer Feedback Customer Experience Workshop 69

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research.

Product Research 186

Product Research Analytic Tools Customer Experience Research Software 186

Centercode

JANUARY 16, 2020

” Today’s technology is evolving at lightspeed (though we’re still waiting on lightspeed travel), and development teams are moving just as quickly to deliver on rapidly expanding technological landscapes and increasing customer demands. Delta Testing. Resources for Growing These Skills: Apprentice: Delta Testing 101.

User Testing 69

User Testing Customer Feedback Customer Experience Research Software 69

People-First Product Leadership

MARCH 10, 2024

Subscribe now What is product sense At a high level, product sense is understanding what makes for a high-quality product for your customers (empathy) and having strong, validated opinions about what solutions will be successful (creativity). What features should be prioritized in a new product to effectively solve key user pain points?

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Centercode

APRIL 2, 2019

Test strategy is critical to the success of any testing effort – but where do you start? How you involve real users in beta testing? In our interview with Adam Satterfield , director of Testing and Quality at Anthem, we dive deeper into these questions and the importance of test strategy on the whole.

User Testing 74

User Testing Agile Product Research Testing 74

Roman Pichler

APRIL 19, 2017

Challenging situations are great opportunities to grow as a human being and by doing so, you increase your leadership power. Nothing beats meeting real users. Do regular research, attend trade shows and conferences, and consult journals, magazines, and user forums, for example. Trust me.”.

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Leadership Weak Development Team User Testing Product Research 165

Centercode

FEBRUARY 4, 2020

Centercode, the leader in Customer Validation Software-as-a-Service (SaaS) solutions, today announced its upcoming free three-day virtual Delta ’20 conference April 7-9, 2020. This is the industry’s only event focused on Customer Validation. This is the industry’s only event focused on Customer Validation.

Feedback Software 52

Feedback Software User Testing Customer Feedback Transportation 52

The Product HQ

MAY 10, 2024

To do so, startup product managers will need to conduct market research to maximize product-market fit. Here, you will have to supplement your initial market research with additional context that will help you to optimize how you position your product in its respective market. Don’t try to memorize possible responses.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. Our favorite product management blogs.

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Blog Analytic Tools Research Software Feedback Software 98

Product Talk

OCTOBER 10, 2018

Last week, I was in Cleveland for the Industry Product Conference. Historically, we’ve asked product teams to deliver a fixed roadmap typically defined by leadership. It’s not just about shipping features, but about creating value for both our customers and our businesses. My slides and script are below. Tweet This. Tweet This.

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Product Research User Testing Research Software Feedback Software 234

Bain Public

JUNE 19, 2019

(Montreal, Canada) - Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public, will be giving a 120 minute workshop at Agile Testing Days in Potsdam, Germany. Agile Testing Days is an annual European conference for and by international professionals involved in the agile world.

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User Testing Workshop Product Research Agile 40

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. A value proposition helps us to focus on users and to check that our product solves a real problem. Value Proposition. It’s the foundation of our product strategy.

Reporting Tools 140

Reporting Tools User Testing Research Software Product Research 140

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

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Product Research Customer Experience Feedback Software Research Software 169

Mind the Product

JULY 9, 2019

He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it. The definition of product-market fit:] When customers agree that your product creates enough value for them relative to the other options that are available. What is product/market fit? Quote of the Episode.

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Product Research Customer Experience User Testing Entertainment 144

The Product Coalition

FEBRUARY 8, 2021

They create new recipes based on customer feedback, past experiences, and iterative testing. And most importantly they make sure that scrumptious dishes are being served to the customer as quickly as possible. Typically a restaurant manager is responsible for taking the dishes to the customer.

User Testing 97

User Testing Product Research Feedback Software Customer Feedback 97

Gainsight

OCTOBER 7, 2022

According to Gainsight research , companies continue to invest in customer success (CS), and it’s obvious why: CS is an efficient growth engine for the business. . That’s why Gainsight offers two robust education programs that help you level up your customer success management game. But all of that is easier said than done.

Research Software 52

Research Software Reporting Tools Customer Experience User Testing 52

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Mind the Product

SEPTEMBER 3, 2019

We set ourselves a really clear sprint question, one that you can answer with a yes or a no… [and] at the end of 5 [user] tests, we’ll know how that the user would have answered that question… Unless a minimum of 3 – usually 4 or 5 – are a strong yes, it’s a fail and we’ll have to go back around again.

Product Research 112

Product Research Customer Experience Entertainment User Testing 112

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. By helping our audience—from sales and marketing to engineering and QA—connect with the customer problem, we will drive better outcomes. Meaningful.

Product Research 97

Product Research User Testing Research Software Feedback Software 97

Business of Software Conference

JANUARY 12, 2023

He discussed what he feels are the most important aspects of his leadership journey and the five things he consider most important in his path to becoming the leader of a self-funded, fully remote, software company employing over 50 people. Three Books That Shaped Alex Osterwalder’s Approach to Leadership. He discussed: Coaching.

Feedback Software 59

Feedback Software Leadership User Testing Government 59

Mind the Product

DECEMBER 24, 2019

In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. And while we spend a lot of time focusing on the things that we’re building and obsessing over our users, it becomes easy to neglect ourselves. and at conferences across the US and Europe.

Product Research 110

Product Research User Testing Entertainment Consulting 110

Mind the Product

FEBRUARY 13, 2019

One of the co-organisers of the MtP Engage conference in Hamburg (and a featured speaker at the Leadership Forum this year), she gave a talk a while back on Egoless Product Development. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery.

Product Research 166

Product Research Entertainment Customer Experience User Testing 166

Mind the Product

OCTOBER 22, 2018

Following a day of focused workshops and leadership discussions, we came together at London’s Barbican Centre to talk product. Mind the Product co-Founder and co-Author of Product Leadership Martin Eriksson opened the world’s largest conference for passionate product people. We are all Imposters. Inspiring Hardware Design.

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Research Software User Testing Feedback Software Data Visualization 134

ProductPlan

MARCH 13, 2024

I came out of Developer Week with three key takeaways about how we can work together in their quests to design, build, test, and ultimately ship great products. The conference drove home the importance of acknowledging this reality early on, urging product leaders to embrace agility to succeed. Where is ProductPlan heading next?

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Technical Review Data Visualization Customer Experience Product Research 98

Amplitude

OCTOBER 30, 2020

A large part of their success can be attributed to effective cross-functional data leadership. At this year’s Amplify conference, Maura Church, director of data science at Patreon, shared how her team empowers the entire organization to make smart business decisions. 3 Keys to Strong Cross-Functional Data Leadership.

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Data Visualization Leadership Analytic Tools Feedback Software 52

Modus Create

FEBRUARY 24, 2020

As consumers have raised their expectations of what they want out of digital and physical products and services, companies have had to act on those increased demands or risk losing their business with little chance such business ever returns. Get Involved with Research. indicates the struggle is real. What should they uncover?

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User Testing Product Research Customer Experience CTO 106

ProductPlan

JUNE 5, 2020

Books, podcasts, conferences, and in-house mentorships are all great channels for building your product management knowledge and expertise. Key takeaways include product strategy , user research, and the UX/UI design process. It explores product leadership fundamentals and managing growth, among other takeaways.

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Certifications Customer Experience Artificial Inteligence Product Management 95

Mind the Product

NOVEMBER 16, 2017

Here’s what we learned about product leadership. Don’t hold back feedback – the sooner someone has it, the sooner they can change. Wherever possible, give feedback early and often to avoid a storm of criticism at a later date. Book suggestion: Product Leadership. Product Leadership is Maturing.

Leadership 78

Leadership Weak Development Team Product Research Feedback Software 78

Userpilot

JULY 8, 2021

A product manager usually sits at the intersection of technology, UX, and business and is responsible for representing the voice of the customer. Conducting customer research and using empathy to develop successful products. Doing user research. Getting feedback for your product. User research.

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User Testing Research Software Analytic Tools Feedback Software 87

Centercode

JULY 21, 2020

In this new series about our core values, we’ll take a look at how each of those values informs the way individual Centercoders and the company overall show our commitment to our mission, our industry, our customers, and our team. We’re passionate about bringing testing professionals together. Our Customers.

Feedback Software 52

Feedback Software User Testing Data Visualization Technical Review 52

Mind the Product

FEBRUARY 5, 2018

There’s an increasing number of research tools, analytics providers and general reading material available, all pointing to the need for more evidence-based decision making. It was felt this misalignment is probably exacerbated by neither metric even being aligned with the CEO’s bottom line or with customer outcomes.

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Weak Development Team Leadership Data Visualization Customer Experience 78

Mind the Product

AUGUST 6, 2019

In order to prepare for a talk I delivered at Mind the Product’s 2019 Leadership Forum in San Francisco I’ve spent the last couple of weeks applying the lens of psychological safety to the things I’ve experienced and witnessed in my product career. Reading through this research for the first time, I thought: “Yes, this makes perfect sense!”.

Leadership 135

Leadership Product Research User Testing Research Software 135

The Product Coalition

AUGUST 2, 2018

We know many industry conferences can get old. There are product management conferences that shake things up, and we’ve compiled a list of our top picks. Not only will you be sure to meet new faces, you’ll learn–who doesn’t want to learn something new every day, and at every conference? On the contrary!

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Events B2B UX Workshop 60

Ronke PM

FEBRUARY 13, 2024

Was there an African American product leader, engineer, researcher, content designer, or UI/UX designer on the team? Was there someone who truly understood my context, and was that considered during ideation and testing? I find myself asking a series of questions each time. Of course, they wanted to know why I felt that way.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

Mind the Product

NOVEMBER 5, 2019

She joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. and at conferences across the US and Europe. before founding a STEM startup.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Department of Product

OCTOBER 5, 2023

Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Customers in the test group are invited to swipe in at a participating restaurant to earn credit rewards that can be used for future orders.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Centercode

MAY 7, 2020

The only certainty in these unpredictable times is that your customers know what they want — and they’re eager to talk about it. That’s what makes securing customer feedback more crucial than ever. Tip #3: Seek Out Active (and Proactive) Users. What’s more, they’re here to help.

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User Testing Customer Feedback Product Research Transportation 98