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Common Usability Issues with Web APIs: And How Discovery Can Help

Product Talk

Remember, an API defines a pre-defined language for how code can interact with another service. If that language is not well documented, then engineers wont know how to construct requests or interpret responses. Sometimes its due to documentation simply not being a priority. Watch as the customer reviews the documentation.

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People leave managers, not companies – 4 ways to better support your team

Intercom, Inc.

As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . You should always be asking for peer review on a people management problem before you take action, whether that’s from your own manager or your HR team. Always ask for advice.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

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A Step-by-Step Guide to Constructing a Persona Workshop

Mind the Product

Eric is a senior developer at a medium-sized software company. Eric loves coding and is passionate about new products. Review Your Marketing Strategy. Review the messages on your website. The post A Step-by-Step Guide to Constructing a Persona Workshop appeared first on Mind the Product. Unbelievable!

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Succeeding with Product Delivery and Scrum: 10 Tips for Product People

Roman Pichler

Note that frequently adapting your product requires that it’s easy to modify the code. If the software is brittle and the code quality is poor, changing the product will take longer and be more expensive. It is therefore worthwhile to measure the code quality and minimise technical debt. Third, form a product team.

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Applying Proto-Strategy to Product Management

The Product Guy

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

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Mechanism of change: Getting more from your incident reviews

Intercom, Inc.

You can’t build software without encountering incidents – from critical bugs to full-blown outages, dealing with incidents are an inevitable part of the process. As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. Ask five key questions.