Userpilot

NOVEMBER 15, 2021

In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. Being UserGuiding's enterprise tier, the plan comes with customizable CSS and free coaching described as "highly personalized learning experiences."

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 93

Gainsight

FEBRUARY 9, 2022

And I LOVE getting these messages. strategy consulting) where they learned “high touch” client service. While they don’t need to have worked in management consulting, the skillset they need is that of a “Consultant.” management consulting). Model 5: Company with a Technical Buyer. DevOps and Security).

Reporting Tools 52

Reporting Tools Customer Experience Data Visualization Technical Review 52

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. Not everything Not everything involving data is owned by one person or team, even at a large enterprise company. involving data is owned by one person or team, even at a large enterprise company. Generating data is easy.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

eG Innovations

MARCH 31, 2021

Additionally, we will be able to see the adoption or the rejection of new technologies over time. 1 Windows RDS is the most commonly used digital workspace technology. 3 Container technologies are generating a surprising amount of interest for digital workspace technologies. Register for the webinar.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. What to choose?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

UX Studio: Product Management

JANUARY 8, 2021

Ramotion is a small design agency located in San Francisco, USA, that works with growing startups and enterprises. . As a global web and app design company, we continuously collaborate with startups and enterprises all over the world. Message us , and we will be in touch with you to arrange a consultation with our experts.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

eG Innovations

JULY 4, 2019

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. George is also a Citrix Technology Professional and has contributed immensely to the Citrix community. Compute also affects logon time performance.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . At UX studio, we work with rising startups and established enterprises worldwide. Message us through our contact form to book a free consultation with our experts.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

ProductPlan

OCTOBER 17, 2019

Implementing a successful enterprise architecture (EA) transformation requires stakeholder buy-in. In the long run, transforming the enterprise architecture will pay dividends in terms of performance, cost savings, stability, and scalability. Expert consultants will move onto other gigs. Why You Need Stakeholder Buy-In.

Feedback Software 40

Feedback Software Systems Review Enterprise Management 40

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. These often come from visible, credible consumer tech companies with household names and high transaction volumes. 1] Generic KPIs?

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Mironov Consulting

JUNE 28, 2018

What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises. Enterprise generally starts around $20k/year, and really gets going at $50k/year. . $50/year B2C, SMB and Enterprise companies not only behave differently, they are structured differently. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s  Or why this distinction is essential to their investors.  But

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. We launched at Cirque du Soleil which is an amazing example.

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. Stewart Butterfield, the company’s CEO, saw the commercial potential in a new messaging application that would utilize bots and integrations with other tools frequently used in software development.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. You can reach us here or message us on social media @Apptentive. So I’ll let the team decide who the winners are there, and they will message you. Some categories, however, did see lasting change, specifically categories of news and messaging.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Amplitude

FEBRUARY 11, 2021

Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication. We’ve built the best analytics solution around, so, naturally, it’s a core part of our product management tech stack. Product Development.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Mind the Product

JANUARY 28, 2019

Many, however, get stuck in what I call “product consultant” mode and cannot break out of it. This gap can be amplified by switching industries or by the rare occurrence of alternating between consumer and enterprise product management, which can be disruptive to a product manager’s professional development and career.

Product Management 136

Product Management Product Manager Customer Experience User Testing 136

Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. ” One-on-One Consulting Most customer training efforts begin as one-on-one consulting. Add to that the fact that customers appreciate one-on-one consulting.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

OCTOBER 29, 2020

After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. And I met my husband, Eric, out here.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

JANUARY 26, 2021

For us at Userpilot-and for many in the SaaS industry-our the customer journey map looks something like this: Source: Userpilot.com -See where your users might be getting stuck in your customer journey with a free product adoption consultation. Retention (Pro)*-Referrals, leave a review on G2, etc. Or: Join our free email course!

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Intercom, Inc.

JUNE 19, 2019

It’s technical, and I wasn’t technical. How would this work for one of our largest partners or some of the biggest enterprise companies in the world that we’ve all heard of? Twilio, I need it for text messages. But it’s a technical sweater, so that took awhile. You get to deal with an API.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

eG Innovations

OCTOBER 7, 2022

Microservices Based Technology Stack. In terms of the technology stack, it would be very familiar to anyone working on applications and microservices in a multicloud environment. Users get a error message as shown below and user complaints are flooding the call center. Drawbacks of using Cloud-native Monitoring Solutions.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. And for the last decade or so I’ve been doing a combination of things around enterprise software product management.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

ProductPlan

APRIL 23, 2019

Enterprise. Enterprise. While key stakeholders are routinely consulted during the product development process, you never know when a random coworker will have a great idea or insightful criticism. Assuming you’ve secured your slot in the agenda, you must keep your message clear, crisp, and concise. Technology Roadmap.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

eG Innovations

AUGUST 3, 2021

1 How does eG Enterprise monitoring integrate with Citrix? 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? How far does eG Enterprise go to provide end-to-end performance visibility? 6 Does eG Enterprise have visibility into core network switches? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Roadmunk

OCTOBER 5, 2017

At HubSpot we follow Jeff Bezos’ “two pizza” rule by working within small teams comprised of a product manager, tech lead (plus a few engineers), designer and product marketing manager. We’re the experts on the product’s external presence, messaging and positioning, and should advise on internal product development strategy.

Product Marketing 55

Product Marketing Marketing Product Research Research Software 55

Business of Software Conference

NOVEMBER 26, 2018

Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. She is very open minded about new products and keeps up to date with technology.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Business of Software Conference

FEBRUARY 10, 2020

And he came to the US, studied computer engineering, had this career through all the kind of older school tech companies (IBM and MCI, AT&T things like that). And so the idea was to actually build technology that can empower that like I said at a big scale. We actually started out in the work in the strictly enterprise software.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Intercom, Inc.

JULY 5, 2018

I help source and complete deals, and I perform due diligence on deals. I think of it as go-to-market consulting. Doug: Here’s a little background on Emergence: we are hyper-focused on B2B enterprise SAAS companies. My approach is super tactical. Adam: You’re looking mostly at Series A, Series B companies, right?

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

I help source and complete deals, and I perform due diligence on deals. I think of it as go-to-market consulting. Doug: Here’s a little background on Emergence: We are hyper focused on B2B enterprise SAAS companies. My approach is super tactical. Adam: You’re looking mostly at Series A, Series B companies, right?

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Intercom, Inc.

FEBRUARY 21, 2019

So when you’re making those decisions as a startup or as a mid-size company or as an enterprise, the software you select can make or break your business. If Yelp is for restaurant reviews, we’re that for software. There’s a lot of software involved that people don’t realize. If you came through G2.com

Education 123

Education Reporting Tools User Testing Customer Experience 123