Mind the Product

JANUARY 28, 2019

Many, however, get stuck in what I call “product consultant” mode and cannot break out of it. This gap can be amplified by switching industries or by the rare occurrence of alternating between consumer and enterprise product management, which can be disruptive to a product manager’s professional development and career.

Product Management 139

Product Management Product Manager Customer Experience User Testing 139

Userpilot

APRIL 22, 2024

Using targeted in-app messages to guide users through key features effectively. Then create small, concise messages to educate customers about each of these features. But, instead of bombarding users with upselling messages, monitor product usage and prompt users to upgrade their plan only when it adds value.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Customer Experience 83

Mironov Consulting

DECEMBER 29, 2022

 but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s  Hitting revenue targets means finding more projects, expanding project scope, building unique artifacts, hiring and deploying more implementers and consultants.  Which billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Amplitude

DECEMBER 17, 2018

When a dear colleague introduced me to Amplitude, I was – in typical consultant form – skeptical of the claims. My heart is set on helping enterprise companies become digital re-inventors with a strong customer focus, drive early value with a use-case driven and lean approach.”

Reporting Tools 66

Reporting Tools Data Visualization Analytic Tools Technical Review 66

Gainsight

SEPTEMBER 26, 2023

According to Precursive’s Customer Onboarding Benchmark Report , 74% of enterprise organizations have a customer onboarding team. It also allows you to deliver consistent training and messaging, ensuring each of your customers receives the information and guidance they need to become wildly successful with your product.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

Userpilot

SEPTEMBER 1, 2021

Send messages based on how users are progressing through your product and in-app behavior (always use segmentation). Build your sequence like a consultancy service. Don’t use messages to show all the amazing features that you have in your product. Your messages should focus on: Showing users how to best use your product.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Customer Experience 96

ProductPlan

APRIL 12, 2022

In just a few short years, the business messaging app Slack established itself as a communication hub. So far, Salesforce only plans to add the messaging app to its enterprise software suite without immediately changing Slack’s functionality, branding, or leadership. Built for enterprise companies. billion deal.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. And for the last decade or so I’ve been doing a combination of things around enterprise software product management.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

eG Innovations

AUGUST 9, 2021

KedronUK specializes in delivering IT Service Management, Security Operations, and IT Operations solutions to enterprise customers, including Argos, Vodafone, and the University of Birmingham. . As an independent IT reseller and consultancy specialising in security, monitoring, and management, these are common questions posed to KedronUK.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools User Testing 52

Userpilot

MARCH 29, 2024

For example, if you’re strictly an enterprise SaaS, targeting individual users or small businesses will result in a lack of action. Ineffective marketing : From wrong messaging to low brand awareness, ineffective marketing affects your conversion funnel in many ways. Create and trigger customer surveys code-free with Userpilot.

Data Visualization 103

Data Visualization User Testing Analytic Tools Feedback Software 103

UX Studio: Product Management

JULY 12, 2021

If you are looking for such a versatile expert team to help you build your product, message us , and we will be in touch with you to arrange a consultation with our experts. Mobikasa partners mainly with small to mid-sized companies, with a few enterprises in their client portfolio. Absolute Web.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

eG Innovations

AUGUST 5, 2021

Neben Vertriebsmitarbeitern unterstützen technische Consultants und Support-Mitarbeiter bestehenden Kunden und potenziellen neue Kunden vor Ort durch unsere Niederlassung mit lokalem und globalem Fachwissen unterstützen. In addition to the changed working conditions, we are pleased to have gained more partners and customers in the region.

Technical Review 59

Technical Review Webinar Enterprise Consulting 59

Amplitude

FEBRUARY 1, 2021

A well-crafted user segment will help articulate the right value prop, and guide you towards the right marketing messages and channels to reach these audiences. This document will serve as your first step towards crafting your launch story, value propositions, sales pitch, and messaging. find value differently in your product.

Product launches 111

Product launches Strategy User Testing Product Research 111

Userpilot

NOVEMBER 15, 2021

In-app messaging. In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. Being UserGuiding's enterprise tier, the plan comes with customizable CSS and free coaching described as "highly personalized learning experiences."

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 96

Userpilot

OCTOBER 31, 2023

This can be anything from optimizing new user onboarding flows to triggering in-app messages for better feature discovery. Google offers a free consultation to help businesses determine the best quote for them. Userpilot dashboard for features and events tracking. Hotjar dashboard. Amplitude’s dashboard.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Amplitude

NOVEMBER 9, 2020

In more than 20 years as a consultant helping businesses achieve digital transformation , I’ve noticed that successful growth hackers approach customer data in a radically different way than legacy enterprise businesses. Growth hackers approach customer data in a radically different way than legacy enterprise businesses.

Data Visualization 90

Data Visualization Customer Feedback Analytic Tools Customer Experience 90

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. I do see a big divide between B2C and B2B/enterprise products, and therefore their product managers. And I almost never buy it.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Userpilot

FEBRUARY 1, 2022

Appcues main features: flows (limited based on the plan you are on), checklists (available on the enterprise plan), NPS surveys data collection (with limited analytics sections), and events explorer (for tracking feature engagements with no code). Upgrade to Enterprise plan for onboarding checklists and localization.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Could you please explain the licensing cost for this product [eG Enterprise]?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

OCTOBER 7, 2022

Users get a error message as shown below and user complaints are flooding the call center. eG Enterprise does all of that for you automatically, with built-in vendor-recommended thresholds. Clicking on the red alert icon brings up an automatic contextual description of the problem that eG Enterprise has discovered.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Userpilot

AUGUST 30, 2023

She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups. He’s also a consultant, author, and adjunct lecturer. Yoel founded Everything Product, where he does product-led growth consulting and mentoring.

Customer Experience 104

Customer Experience User Testing Customer Feedback Research Software 104

Business of Software Conference

AUGUST 30, 2019

Claire Suellentrop (Founder/CMO, Userlist.io) – Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging from Business of Software Conference. So although it says positioning on the schedule this is going to be about messaging. So messaging is really how you feel fuel for the race. (

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work  Work is quantified in hours, days, or projects.  Clients  They are used to us happily agreeing to their next request.  Where

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Mixpanel

OCTOBER 20, 2020

This post is written by TWG, a product consultancy specializing in modern application development , data engineering, and product growth. Since 2002, they have helped both scale-ups and large enterprises achieve their conversion, engagement, and retention goals. Simply put, data is at the core of good product management.

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs User Testing 91

Mixpanel

FEBRUARY 2, 2021

No more data history limits on all new Free, Growth, and Enterprise Plans. in a 5-person startup, everyone has access to all the company’s data already, so the enterprise-grade data classification tools we’d built were of no use to them). . Mixpanel on Mixpanel: data on product usage for Free vs. Enterprise plan users.

Data Visualization 94

Data Visualization Analytic Tools User Testing Research Software 94

Mironov Consulting

FEBRUARY 28, 2024

  My focus is on B2B/enterprise companies where sales cycles are long; attributing revenue to individual product improvements is challenging; and a few large deals have visibility up to the Board.    This is deeply frustrating to stakeholders, who hear generic excuses not to fulfill their very reasonable requests. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Guy

JUNE 29, 2017

Jordan Bergtraum ★ ★ Product Management Consultant Talk(s)​: The Value of Win/Loss Analysis , The Benefits of Being Responsible for Product Messaging , Users vs. Thought Leaders , Introducing Product to Your Organization. Jeremy Horn The Product Guy. About The Product Mentor. Better Decisions. Better Products. Better Product People.

Product Management 98

Product Management Product Manager Product Research Management 98

Userpilot

MAY 5, 2021

Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. If you are looking for a more complex onboarding experience for an enterprise product, then be prepared for a long integration process. Schedule a product consultation today! Behavior-responsive messaging.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Gainsight

APRIL 8, 2020

Sending the right (sales) message to the right customers – at scale. At the same time, you need to massively scale your expansion efforts, so sending the right expansion message to the right customer has never been more important. And with the right set of tools, best practices, and attitude, it can be done quickly as well.

Data Visualization 59

Data Visualization Customer Experience Healthcare Travel 59

The Product Guy

JUNE 18, 2020

Have a good understanding of what problem we solving | who benefits from that solution | how do we express that (marketing messaging) . In my management consulting days I learned the best way for people to receive this information is as (1) time saved (2) money saved (3) money earned. One pager or Amazon style memo. Better Decisions.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Amplitude

FEBRUARY 11, 2021

Our customer partners are Amplitude users that we consult with regularly and work closely and collaboratively with each other. You can join the open beta now for all Scholarship, Growth, and Enterprise customers. Appcues is our tool for sending targeted messages and notifications inside of the Amplitude interface. Productboard.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Indicative

JULY 14, 2020

To create this framework, you will likely need to work with an analytics consultant and/or technical specialist. Gain insight into how subsequent product usage ebbs and flows, so you can reach audiences with the right message, at the right time and place. Conversion milestones. User path analysis.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Testing 137

UX Studio: Product Management

OCTOBER 2, 2023

Schedule a free consultation with us and let’s discuss your current goals.​​ Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The team at the digital design consultancy is made up of professionals deeply connected to modern culture, trends, and innovative design approaches.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

UX Studio: Product Management

JANUARY 8, 2021

Ramotion is a small design agency located in San Francisco, USA, that works with growing startups and enterprises. . As a global web and app design company, we continuously collaborate with startups and enterprises all over the world. Message us , and we will be in touch with you to arrange a consultation with our experts.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Gainsight

AUGUST 26, 2022

Geoffrey Moore , author and consultant, explained that SaaS companies have matured beyond simply developing product features to developing product experiences. Your product standardizes the customer experience—especially in enterprise businesses.

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

Gainsight

AUGUST 5, 2022

Solutions Consultant or Presales Engineer: The role of a Solutions Consultant or Presales Engineer is a Sales collaborative role. Knowing your product, you would understand what types of problems various sized customers face and adjust the marketing message accordingly. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59