Gainsight

JUNE 11, 2021

ONE Powerful Word That Can Transform Your Customer Relationships with the incredible Nils Vinje, Founder and CEO at Glide Consulting and 30 Day Leadership. Bizzabo’s Customer Experience Strategy: Creating Economies of Scale with Ben Anthonisz, Manager, Customer Education at Bizzabo and Remco Devries, VP of Marketing at inSided.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. A well defined sales strategy is your path to meaningful, sustainable growth. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Product Coalition

JANUARY 26, 2024

Instead of evaluating the competitor across multiple dimensions like business model, strategy, feedback, and market share, tackle only public user sentiment. Strategy questions When building a roadmap from scratch, the search area for meaningful user problems to solve has to be narrowed down first.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. Authoritative, actionable strategies on how to grow your business. A substitute for strategy or planning. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Assessing progress on our strategy.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Gainsight

MAY 10, 2021

Watch Next: Customer Success Strategy. For many, it was The Queen’s Gambit —a story all about strategy, seeing the plays before your opponent does, and learning from others while facing matches alone. If anyone would know about strategy, seeing the bigger picture, and making CS work in a Remote First Model , it would be David Sakamoto.

Data Visualization 52

Data Visualization Travel Customer Experience Customer Feedback 52

Hutwork

MARCH 19, 2018

.” Written by Dan Olsen , Lean product expert, this book is a culmination of his consulting practice that helps companies like Facebook, Epocrates, and Hightail improve their product processes and build amazing products. If you’re adopting lean thinking, this is the handbook for you. By Melanie Franklin. By Richard Rumelt.

Books 67

Books Research Software Feedback Software Weak Development Team 67

BrainMates

APRIL 2, 2019

In start-ups, Product Managers often report that founders don’t allow them to steer the Product Strategy and Roadmap. To minimise this, we conduct research, analyse data, run experiments and use every tool and trick in our Product Management handbook to increase our certainty that the product will enjoy success and reward our businesses.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Business of Software Conference

SEPTEMBER 10, 2018

In honor of the recent passing of Gerald Weinberg, I’ll choose my favorite of his: The Secrets of Consulting. Next up: Moesta’s Jobs-to-be-Done Handbook and Christensen’s Competing Against Luck. Good Strategy Bad Strategy: The Difference and Why It Matters by Deckle Edge. Rich Mironov, Mironov Consulting.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Imaginary Cloud - Design

MAY 22, 2019

In other words, the field is still portrayed as having doubtful tenets and as trying to simply sell design as some sort of phony business strategy. The panoply of titles is an undeniable reality as you can name, for instance, service designers, design strategists, innovation consultants, and even UX designers.

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

PMLesson's Ace the PM Interview

MAY 13, 2020

We highly recommend this book as it can serve as your handbook for every step of PM recruiting. Product and Strategy Sense: Amplitude , Stratechery , PM Insider. So if you used to be a consultant, try to move up projects around making tools for clients, product strategy, or any product adjacent experience all the way to the top.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

Alchemer Mobile

OCTOBER 22, 2020

Going back to basics to find inspiration has been one way expert product managers adjusted their strategies to meet rapidly-shifting consumer needs. The first 10 books focus solely on product management theory and strategy, while the last 10 books focus on general problem solving and business strategy. by Nir Eyal.

Books 236

Books Research Software Feedback Software Product Management 236

Intercom, Inc.

OCTOBER 24, 2019

Now she’s one of the principals at People & Company, a coaching organization (not a consultancy, she’s quick to point out) that helps organizations harness the power of community. Coaches, not consultants. What’s the best time in a company’s journey to start thinking about having a formal community strategy?

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116