Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. An existing employee can serve as the DPO, or you are also allowed to get an external consultant in to cover this role.

Data Visualization 124

Data Visualization Technical Review Reporting Tools Technical Advisors 124

Modus Create

DECEMBER 10, 2024

Larry advises companies not to deploy GenAI directly to customers without human oversight the potential consequences are too high, particularly for highly regulated industries like financial services, life sciences, and healthcare. Sarah advises companies to ensure that AI is fully embedded into their digital products from the concept phase.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

The Product HQ

JUNE 10, 2024

If you look at just a few examples of product owner open positions on LinkedIn, Glassdoor, and Indeed, you’ll notice a lot of differences in requirements, experience, skills , qualifications, and responsibilities. Once you become a scrum product owner, you are in a decision-making position. Otherwise, skip ahead.

Technical Advisors 52

Technical Advisors Reporting Tools User Testing Product Research 52

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. If you have these in your toolbox, in addition to other skills you learn along the way, there is no doubt that you can rise to the next level of CS or transition into another position. . However, you aren’t sure of the path to get there.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

OCTOBER 7, 2021

They're actually quite linear, which is the sort of product tour that we've advised readers of this blog to stay away from numerous times in the past. In many ways, this seems exactly the same as a lightbox, only positioned differently. It's centered on the customer's screen. Are less linear.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Mironov Consulting

MAY 18, 2024

  In scope means that they own the decision/action, but might consult others.    Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    Easy to address, or massive potential technical debt?” What would happen if we added that back? 

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. Bill: Sure, absolutely. We got acquired by the large U.S.

Customer Experience 139

Customer Experience Customer Feedback Feedback Software User Testing 139

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. For social media consulting, consider Siarza Social Digital. And consulting. If you’re looking for support in content marketing, consider Grow and Convert or Quoleady.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

The Product HQ

JUNE 10, 2024

Vice President of Product Vinay commented that the traditional path of a product manager is to raise the ranks internally: from associate product manager position to senior product manager then to director of product, then to VP of product. The best way to expand your consultant reach is to join a massive community of product experts.

Product Manager 52

Product Manager Product Management Technical Advisors Technical Review 52

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Usersnap

JUNE 15, 2023

Identifying and implementing customer needs and problems will help you: Position your company as customer-centric. So, I’d advise you to With Usersnap, you can smartly manage feedback from both internal and external stakeholders in one place. They can act as consultants or advisors to help project managers or engineers hit their KPIs.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Gainsight

APRIL 18, 2022

Ian believes that his journey of understanding rapid growth and change evolution comes from a deep background working as a consultant and within various companies like Sybase and Red Hat. At Red Hat, he transitioned a technical support team into a customer-focused team. Time adoption is another positive attribute story to share.

Data Visualization 52

Data Visualization Technical Advisors Customer Experience Analytic Tools 52

UX Studio

JANUARY 24, 2024

But I also advise designers not to oversee the business side of the relationship. I was a consultant, not part of the company. But I [00:16:00] also advise designers not to oversee the business side of the relationship. Learn to understand limitations, technical limitations. So I was quite surprised, I must say.

Research Software 63

Research Software Feedback Software UX User Testing 63

Business of Software Conference

NOVEMBER 26, 2018

They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. And I would not advise using this approach if you’re in that 15 to 20 percent range. You want to create as rich a profile as you can have your High Expectation Customer, but let me give you some examples.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Mironov Consulting

SEPTEMBER 22, 2020

After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. These (of course) don’t exist yet, since we’re still concept-testing problem statements and feature/function and technical requirements. Do early technical trials change our scope or identify missing capabilities?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Intercom, Inc.

JANUARY 14, 2021

I got my master’s in computer science back in Prague, then I ventured into the world of consulting and spent several years at Accenture. You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks. I was into math and physics, and that led me to computer science.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Arkenea

OCTOBER 16, 2024

Simple and Clear Language Healthcare providers often use medical jargon and technical terms that patients may not be familiar with. In order to decide what resources to include on your website, you must first put yourself in the position of your audience. Get in touch with one of our consultants right away to discuss your project.

Healthcare 52

Healthcare User Testing Research Software Feedback Software 52

Department of Product

MARCH 28, 2022

Which means at some point, every product must reassess its position in the market – and the strategic decisions that underpin it – to decide whether to evolve and adapt to new emerging market trends, or to ignore them. It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52